• Business Best Practices: Closing the Engagement Capacity Gap With Maribel Lopez And Jenni Palocsik, Part Two

  • Apr 20 2023
  • Length: 25 mins
  • Podcast

Business Best Practices: Closing the Engagement Capacity Gap With Maribel Lopez And Jenni Palocsik, Part Two

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  • Summary

  • What can't you do? That's as important a question as what you can do. Understanding the answers to both can help you shape realistic plans for optimizing business processes. Mapped against a matrix of what your customers want, and what you know your business needs, this kind of situational awareness can afford significant value on the road to innovation. How so?


    In part two of this conversation, host Eric Kavanagh speaks with tech analyst Maribel Lopez and Verint's own Nicole Nevulis to learn more.
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