Better Business Outcomes

By: Stephen and Sarah Waddington
  • Summary

  • What makes a good leader and how do they harness the power of communications? How important is business purpose? Can stakeholders really make or break a business? Societal inequalities, the environment and cost of living crisis mean that it is more important than ever for organisations to understand the role of public relations and their own contribution to society. Welcome to Better Business Outcomes, a new podcast for directors and management teams that talks to leaders and senior communicators. You’ll understand the areas where you should be focusing to build personal and organisational resilience. We will explore how public relations can support the creation of value through strategy planning, decision making, risk management and stakeholder engagement. Hosted by Sarah and Stephen Waddington. For more information visit https://www.wadds.co.uk/
    © 2024 Better Business Outcomes
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Episodes
  • Johna Burke - Why measurement is key to the credibility of public relations in management
    Nov 21 2024

    In this episode, Stephen Waddington discusses the measurement and performance management of public relations with Johna Burke, CEO, AMEC.

    They discuss:

    • How data helps practitioners prove their value to senior leaders and gain credibility and influence in management.

    • The importance of reliable, ethically sourced data, ensuring that data is properly vetted to maintain trust and integrity.

    • How to use real-time data to manage the performance and effectiveness of public relations campaigns.

    • How the AMEC framework helps link public relations work to business goals and helps understand outputs, outtakes, and outcomes.

    • Why is comparing media coverage to advertising value equivalent (AVE) outdated and unhelpful?

    Presented by Sarah Waddington and Stephen Waddington

    For more information visit https://www.wadds.co.uk/
    With thanks to our production partners at What Goes On Media

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    26 mins
  • Pitch forward
    Oct 31 2024

    In this episode, hosts Sarah and Stephen Waddington cover key industry topics and share insights from recent events in management, public relations and communications.

    They discuss:

    • Creative challenges in leadership and how to stay motivated as a director, including using practical tools such as the wheel of life.
    • The latest Wadds Inc. research report for NewsWhip which explores the digital transformation of the communication function and the use of technology in corporate communications.
    • A recent Co-op and DEMOS event that explored how social mobility drives innovation and business growth in the UK. It’s aligned with the vision of Socially Mobile.
    • CommsHero in Leeds featuring sessions on internal communications and sustainability and a powerful talk by Socially Mobile graduate Karl Connor.
    • UK government research that sets out the impact of late payments on SMEs and potential solutions.
    • A new PRCA report called Pitch Forward which concludes that the pitch process is broken and recommends greater transparency in the client-agency relationship and sales process.

    Presented by Sarah Waddington and Stephen Waddington

    For more information visit https://www.wadds.co.uk/
    With thanks to our production partners at What Goes On Media

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    23 mins
  • Nathalie Agnew – Bringing the world’s brands to Scotland and taking Scotland’s brands to the world
    Oct 17 2024

    On this episode of Better Business Outcomes, Sarah Waddington CBE from Wadds Inc. welcomes Nathalie Agnew, Managing Director of Muckle Media.

    They discuss:

    - Scotland as a buzzing, competitive PR hub delivering outcomes for global brands

    - Acquisitions and the need to consider cultural and values alignment, new capabilities, complementary offers and team footprint according to client need and the ambition for the business

    - The challenges and benefits of introducing a four-day week, Muckle’s resulting working patterns and the role of tech

    - Imperfection in the journey to growth

    - Talent as the engine to a business and the importance of creating a culture of trust and empowerment, with strong communication at the core

    - The IoD offering a network of like-minded business owners and as a source of professional development around company direction

    Presented by Sarah Waddington and Stephen Waddington

    For more information visit https://www.wadds.co.uk/
    With thanks to our production partners at What Goes On Media

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    21 mins

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