🔄 Thinking about replacing a legacy system? It’s not as simple as hitting “upgrade.”

In this episode, Charly shares insights from a recent conversation about why legacy systems are so hard to change—and how to do it without breaking your business.

Learn how to:

📋 Fully document all system inputs, outputs, and user journeys (clients, patients, students, etc.)

⚡ Assess whether a partial cutover is possible to minimise risk

🛑 Develop fallback processes in case the transition doesn’t go as planned

🔗 Ensure integration with existing workflows to avoid major disruptions

Migrating away from a long-standing system is complex, but proper planning and strategy can make all the difference. Listen now to avoid common pitfalls!

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Spotify: https://open.spotify.com/show/3z49Z4uM8iD3jWFq4jOz8

Apple Podcasts: https://podcasts.apple.com/gb/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager

In this episode, Charly walks you through how to inspect site users, identify suspicious accounts, and take action before it's too late.

Learn how to:

🔍 Review user accounts and spot mismatched email addresses or unusual activity

⚠️ Check admin privileges and remove unnecessary access

🔑 Change passwords immediately to lock out potential threats

💡 Enforce regular password updates to strengthen security

A compromised user account can lead to data theft, website defacement, or worse. Charly explains how to proactively protect your business from malicious access and respond quickly if a breach is suspected.

Your website security starts with user access—don’t overlook it! 🛡️

Join the discussion in my community: https://askcharlyleetham.locals.com

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Spotify: https://open.spotify.com/show/3z49Z4uM8iD3jWFq4jOz8

Apple Podcasts: https://podcasts.apple.com/gb/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

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📧 Are your email images too big, blurry, or not displaying properly? Image size and formatting play a crucial role in email deliverability, readability, and engagement. In this episode, Charly explains the best practices for resizing images to improve email performance.

Charly shares simple yet effective strategies to ensure your emails load fast, look professional, and enhance engagement. Don’t let bad image sizing ruin your email marketing!

Join the discussion in my community:https://askcharlyleetham.locals.com

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Spotify:https://open.spotify.com/show/3z49Z4uM8iD3jWFq4jOz8

Apple Podcasts:https://podcasts.apple.com/gb/podcast/ask-charly-leetham-online-business-manager/id1659738721

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🚀 Is your website loading too slowly? One of the most overlooked causes of slow load times is unoptimised images.

In this episode, Charly explains how image optimisation can dramatically improve your website’s performance and user experience.

Learn how to:

🖼️ Reduce image file sizes without losing quality

⚡ Choose the right image format (JPEG, PNG, WebP, or SVG) for faster loading

🔧 Use compression tools to optimise images automatically

📱 Ensure mobile-friendly images for seamless browsing on all devices

🌍 Boost SEO rankings by improving page speed and reducing bounce rates

Charly shares simple, practical tips to speed up your website and keep visitors engaged. If your site is slow, this episode is a must-listen!

Join the discussion in my community: https://askcharlyleetham.locals.com

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LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://open.spotify.com/show/3z49Z4uM8iD3jWFq4jOz8

Apple Podcasts: https://podcasts.apple.com/gb/podcast/ask-charly-leetham-online-business-manager/id1659738721

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📊 Struggling to pick the perfect CRM for your small business?

In this episode, Charly breaks down exactly how to choose a CRM that fits your needs without wasting time or money.

Learn how to:

✅ Identify your business needs—what processes to automate, user access, and key integrations

🚀 Ensure scalability as your business grows

💡 Evaluate user experience to boost team adoption with intuitive, mobile-friendly platforms

💰 Balance cost vs. features—understand hidden costs beyond the subscription

🔗 Integrate with existing tools like email, e-commerce, and accounting software

🤝 Assess customer support and training resources to make onboarding smooth

Charly shares expert tips to help you avoid common CRM mistakes and pick the right tool to help your business thrive.

Join the discussion in my community:

https://askcharlyleetham.locals.com

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Twitter: https://twitter.com/yourbizmgr

Instagram: https://instagram.com/ask_charly_leetham

LinkedIn: www.linkedin.com/in/charlyleetham

LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://open.spotify.com/show/3z49Z4uM8iD3jWFq4jOz8

Apple Podcasts: https://podcasts.apple.com/gb/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager

🛠️💼 Are your business tools helping—or holding you back?

In this milestone episode, Charly dives into why choosing the right tools is critical for your business’s success.

Discover how:

💡 Free tools can cost more in the long run through hidden inefficiencies

🔍 Regular tool reviews can uncover productivity gaps and areas for improvement

📊 Needs analysis ensures you’re not overpaying for features you don’t use

Charly shares real-world insights on how the wrong tools can drain time, money, and resources—and how to find solutions that actually support growth. 🚀

Join the discussion in my community:

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Twitter: https://twitter.com/yourbizmgr

Instagram: https://instagram.com/ask_charly_leetham

LinkedIn: www.linkedin.com/in/charlyleetham

LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://open.spotify.com/show/3z49Z4uM8iD3jWFq4jOz8

Apple Podcasts: https://podcasts.apple.com/gb/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager

📧💡 Could you spot an email that looks like it’s from YOU?

In this episode, Charly shares a real-life experience of receiving an email that appeared to come from her—with a fake payment request.

Learn how to:

🚩 Identify name spoofing in emails and spot the subtle signs of fraud

💰 Avoid falling for fake payment requests with simple due diligence steps

🔐 Protect your business from email scams that target financial transactions

Charly breaks down why name spoofing is so dangerous for businesses and how a quick verification process can save you from costly mistakes. Don’t let cybercriminals trick you—stay informed and secure! 🚨

Join the discussion in my community:

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Facebook: https://www.facebook.com/askcharlyleetham

Twitter: https://twitter.com/yourbizmgr

Instagram: https://instagram.com/ask_charly_leetham

LinkedIn: www.linkedin.com/in/charlyleetham

LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://open.spotify.com/show/3z49Z4uM8iD3jWFq4jOz8

Apple Podcasts: https://podcasts.apple.com/gb/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager

📧🚫 Think twice before opening that email attachment!

In this episode, Charly explains the real dangers hidden in suspicious email attachments and why one wrong click could compromise your entire business.

Learn:

❌ What happens when you open a malicious attachment (think malware, ransomware, and data breaches)

⚠️ Common signs of a dangerous email—even if it looks like it’s from someone you know

Don’t risk your business security over a single email. Tune in to stay safe! 🚨

Join the discussion in my community:

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Twitter: https://twitter.com/yourbizmgr

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LinkedIn: www.linkedin.com/in/charlyleetham

LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/

Spotify: https://open.spotify.com/show/3z49Z4uM8iD3jWFq4jOz8

Apple Podcasts: https://podcasts.apple.com/gb/podcast/ask-charly-leetham-online-business-manager/id1659738721

iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/

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