The Aesthetics Business Cast, brought to you by Hamilton Fraser, features Dr Emily Mehta, Director of Harley Academy, as she delves into the crucial topic of patient motivations and expectations in aesthetic practice. This episode discusses the impact of social media on unrealistic patient expectations, the importance of effective communication during consultations, and strategies for practitioners to ethically manage patient requests. Dr Mehta shares her insights on the evolving landscape of aesthetic treatments, the shift towards more natural results, and the significance of building strong relationships with patients.

In this episode of The Aesthetics Business Cast, brought to you by Hamilton Fraser, we welcome Vanessa Bird, The Aesthetic Consultant, who shares her insights on enhancing patient satisfaction in the aesthetics industry. Vanessa discusses the importance of creating a memorable patient journey that extends beyond clinical results, emphasizing the significance of the entire experience - from welcoming patients to the little touches that make them feel valued. She shares personal anecdotes, tips for clinics on improving customer service, and the role of reputation management in maintaining trust. This episode is a must-listen for practitioners looking to elevate their practice and foster lasting relationships with their patients.

The Aesthetics Business Cast, brought to you by Hamilton Fraser, features Professor David Sines, Chair of the JCCP, discussing UK regulations and a proposed licensing scheme within the aesthetic industry. The conversation covers updates on delayed regulatory responses from the UK government, the urgency of implementing safety measures following major incidents such as the Alice Webb tragedy, and developments in Scottish legislation. The discussion also highlights collaboration with other organisations and the role of insurance in public protection. Advice is offered to newcomers in the aesthetic field, emphasising the importance of specialised training.