• 7. Delighting Your Customers

  • Dec 9 2022
  • Length: 17 mins
  • Podcast

7. Delighting Your Customers

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  • Summary

  • To stand out from the crowd and keep your customers ‘more’ than happy takes a concerted effort. Why you need to engage with customers – the good and the bad and how to turn a complaint into a positive. What are your competitors up to and what can you learn?   

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