• 12. Surviving the Storm: Building and Running a SaaS During a Recession.

  • Mar 28 2023
  • Length: 44 mins
  • Podcast

12. Surviving the Storm: Building and Running a SaaS During a Recession.

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  • Summary

  • This week we talk about building and running a SaaS during a recession: what you can do and how you can not only survive but thrive.

    We detail a popular Twitter thread by Patrick Campbell (who built – and sold – ProfitWell ). This thread is basically the blueprint for what I'm (Laura 👋) working on with Client Portal, so it seemed like a good idea to run through some of the ideas and how we are implementing them in our businesses.

    We cover:

    • Why you should focus more on existing customers than new customers and some simple strategies to increase your profits.
    • How offering a lower discount can actually prevent churn and make you more money.
    • The benefits and drawbacks of freemium – and who should consider it.
    • Why you should focus on building a community and helping people – even if they're not ready to buy.
    • Should you go after your competitor's customers?
    • Playing the long game. How you can plant the right seeds now and harvest them later.
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