Successful Adjuster's Playbook
The Secret Skills for Providing the Best Claims Experience (IA Playbook, Book 9)
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Prime members: New to Audible?Get 2 free audiobooks during trial.
Successful Adjuster's Playbook
Buy for $15.59
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrated by:
-
John Bachmann
-
By:
-
John Bachmann
About this listen
What does a successful adjuster do? What makes them different from everyone else?
In this book, John Bachmann reveals the secrets of successful claims handling.
Whether you are new to the industry or a veteran, the insights offered will show you how to have satisfied customers and employers.
As the 10th installment in the Insurance Adjuster Playbook series, this book will walk you through,
- Who your customer really is
- How to wow your customers and employers with the Big Three of Claims Customer Experience
- Delivering the Ultimate Claims Experience
- The different roles and influences adjusters have
- Managing stress on the job
- Networking to expand your success
- And much more!
Find and increase your success today by listening to the Successful Adjuster's Playbook and claiming your life.
©2021 Stanley Crew LLC (P)2021 Stanley Crew LLCListeners also enjoyed...
-
Independent Insurance Claims Adjusting
- How to Succeed as an Independent Insurance Claims Adjuster
- By: Frank Medina
- Narrated by: Millian Quinteros
- Length: 3 hrs and 8 mins
- Unabridged
-
Overall4.5 out of 5 stars 11
-
Performance5 out of 5 stars 9
-
Story5 out of 5 stars 9
Independent insurance adjusters all over the United States and Canada are praising the publication, How to Succeed as an Independent Insurance Claims Adjuster by Frank Medina. Another helpful, practical, and easy-to-listen audiobook from the author helps new adjusters start off right in the industry. Get the step-by-step requirements to get your new business started in just a few weeks. Experienced adjusters consider the audiobook an excellent review and note several hints and tips that make the purchase well worth listening.
-
5 out of 5 stars
-
The abundance of priceless information and facts.
- By pebb on 05-19-24
By: Frank Medina
-
Adjuster's Resume Playbook: A Step-by-Step Guide to Creating an Insurance Adjuster Resume
- IA Playbook Series, 6
- By: Chris Stanley, John Bachmann
- Narrated by: Chris Stanley
- Length: 1 hr and 42 mins
- Unabridged
-
Overall4.5 out of 5 stars 3
-
Performance5 out of 5 stars 2
-
Story5 out of 5 stars 2
Ready for a recession proof career? Worried you don't have enough experience to get hired? Whether you are creating your resume because you are wanting to become a independent adjuster or get hired by an insurance company, this book is for you! This book is a step by step guide of how to craft your resume as a qualified candidate for an insurance adjuster job regardless of how much experience you have handling claims.
By: Chris Stanley, and others
-
Property and Casualty Insurance Concepts Simplified
- The Ultimate "How to" Insurance Guide for Agents, Brokers, Underwriters, and Adjusters
- By: Christopher J. Boggs
- Narrated by: George Jack
- Length: 4 hrs and 24 mins
- Unabridged
-
Overall4.5 out of 5 stars 12
-
Performance4.5 out of 5 stars 11
-
Story4.5 out of 5 stars 11
This book details key property and casualty concepts rarely discussed or found in print; rather, they are often left to be "discovered" over time. These important concepts are now written down for all insurance practitioners to easily access. Listeners will gain a deeper understanding of insurance theories, be better prepared to explain insurance concepts to their clients, and develop a greater appreciation and understanding of the claims valuation process.
-
3 out of 5 stars
-
new agent
- By Steve Dovale on 03-28-23
-
Adjuster Stories
- My Wild Ride Adjusting Insurance Claims
- By: Jonathan L. Scott
- Narrated by: Joshua Bennington
- Length: 10 hrs and 25 mins
- Unabridged
-
Overall4 out of 5 stars 50
-
Performance4 out of 5 stars 47
-
Story4 out of 5 stars 45
Insurance adjusters meet clients on the worst days of their lives, and they must be diplomatic, tactful, and ethical. The job is not only about returning phone calls and doing paperwork. Whether the case involves cargo damage, residential and business property damage, fire, fraud, burglary, or arson, it's the job of the adjuster to get to the bottom of things.
-
5 out of 5 stars
-
REAL LIFE STORIES
- By Carol Williamson on 07-15-14
-
You Owe You
- Ignite Your Power, Your Purpose, and Your Why
- By: Eric Thomas PhD, Chris Paul - foreword
- Narrated by: Eric Thomas PhD, Cary Hite
- Length: 7 hrs and 57 mins
- Unabridged
-
Overall5 out of 5 stars 3,818
-
Performance5 out of 5 stars 3,367
-
Story5 out of 5 stars 3,342
If you feel like success is for others, that only certain people get to have their dreams fulfilled, Eric Thomas’s You Owe You is your wake-up call. His urgent message to stop waiting for inspiration to strike and take control of your life is one he wishes someone had given him when he was a teenager—lost, homeless, failing in school, and dealing with the challenges of being a young Black man in America.
-
3 out of 5 stars
-
Not a motivational book
- By George on 09-26-22
By: Eric Thomas PhD, and others
-
Identity Switch
- Becoming the Woman Who Gets What She Wants
- By: April Mason, Adrianna Mason
- Narrated by: April Mason
- Length: 1 hr and 58 mins
- Unabridged
-
Overall5 out of 5 stars 494
-
Performance5 out of 5 stars 445
-
Story5 out of 5 stars 445
You can have it all. It just requires a new version of you to rise up. No matter how much we would like to believe that we have evolved, the truth will always be in our results. They don't lie. In Identity Switch, April Mason will guide you through the steps it will take to transform and rewire your mind in a humorous, informative, and straightforward way.
-
5 out of 5 stars
-
Very Informative
- By Yolanda G on 07-09-23
By: April Mason, and others
-
Independent Insurance Claims Adjusting
- How to Succeed as an Independent Insurance Claims Adjuster
- By: Frank Medina
- Narrated by: Millian Quinteros
- Length: 3 hrs and 8 mins
- Unabridged
-
Overall4.5 out of 5 stars 11
-
Performance5 out of 5 stars 9
-
Story5 out of 5 stars 9
Independent insurance adjusters all over the United States and Canada are praising the publication, How to Succeed as an Independent Insurance Claims Adjuster by Frank Medina. Another helpful, practical, and easy-to-listen audiobook from the author helps new adjusters start off right in the industry. Get the step-by-step requirements to get your new business started in just a few weeks. Experienced adjusters consider the audiobook an excellent review and note several hints and tips that make the purchase well worth listening.
-
5 out of 5 stars
-
The abundance of priceless information and facts.
- By pebb on 05-19-24
By: Frank Medina
-
Adjuster's Resume Playbook: A Step-by-Step Guide to Creating an Insurance Adjuster Resume
- IA Playbook Series, 6
- By: Chris Stanley, John Bachmann
- Narrated by: Chris Stanley
- Length: 1 hr and 42 mins
- Unabridged
-
Overall4.5 out of 5 stars 3
-
Performance5 out of 5 stars 2
-
Story5 out of 5 stars 2
Ready for a recession proof career? Worried you don't have enough experience to get hired? Whether you are creating your resume because you are wanting to become a independent adjuster or get hired by an insurance company, this book is for you! This book is a step by step guide of how to craft your resume as a qualified candidate for an insurance adjuster job regardless of how much experience you have handling claims.
By: Chris Stanley, and others
-
Property and Casualty Insurance Concepts Simplified
- The Ultimate "How to" Insurance Guide for Agents, Brokers, Underwriters, and Adjusters
- By: Christopher J. Boggs
- Narrated by: George Jack
- Length: 4 hrs and 24 mins
- Unabridged
-
Overall4.5 out of 5 stars 12
-
Performance4.5 out of 5 stars 11
-
Story4.5 out of 5 stars 11
This book details key property and casualty concepts rarely discussed or found in print; rather, they are often left to be "discovered" over time. These important concepts are now written down for all insurance practitioners to easily access. Listeners will gain a deeper understanding of insurance theories, be better prepared to explain insurance concepts to their clients, and develop a greater appreciation and understanding of the claims valuation process.
-
3 out of 5 stars
-
new agent
- By Steve Dovale on 03-28-23
-
Adjuster Stories
- My Wild Ride Adjusting Insurance Claims
- By: Jonathan L. Scott
- Narrated by: Joshua Bennington
- Length: 10 hrs and 25 mins
- Unabridged
-
Overall4 out of 5 stars 50
-
Performance4 out of 5 stars 47
-
Story4 out of 5 stars 45
Insurance adjusters meet clients on the worst days of their lives, and they must be diplomatic, tactful, and ethical. The job is not only about returning phone calls and doing paperwork. Whether the case involves cargo damage, residential and business property damage, fire, fraud, burglary, or arson, it's the job of the adjuster to get to the bottom of things.
-
5 out of 5 stars
-
REAL LIFE STORIES
- By Carol Williamson on 07-15-14
-
You Owe You
- Ignite Your Power, Your Purpose, and Your Why
- By: Eric Thomas PhD, Chris Paul - foreword
- Narrated by: Eric Thomas PhD, Cary Hite
- Length: 7 hrs and 57 mins
- Unabridged
-
Overall5 out of 5 stars 3,818
-
Performance5 out of 5 stars 3,367
-
Story5 out of 5 stars 3,342
If you feel like success is for others, that only certain people get to have their dreams fulfilled, Eric Thomas’s You Owe You is your wake-up call. His urgent message to stop waiting for inspiration to strike and take control of your life is one he wishes someone had given him when he was a teenager—lost, homeless, failing in school, and dealing with the challenges of being a young Black man in America.
-
3 out of 5 stars
-
Not a motivational book
- By George on 09-26-22
By: Eric Thomas PhD, and others
-
Identity Switch
- Becoming the Woman Who Gets What She Wants
- By: April Mason, Adrianna Mason
- Narrated by: April Mason
- Length: 1 hr and 58 mins
- Unabridged
-
Overall5 out of 5 stars 494
-
Performance5 out of 5 stars 445
-
Story5 out of 5 stars 445
You can have it all. It just requires a new version of you to rise up. No matter how much we would like to believe that we have evolved, the truth will always be in our results. They don't lie. In Identity Switch, April Mason will guide you through the steps it will take to transform and rewire your mind in a humorous, informative, and straightforward way.
-
5 out of 5 stars
-
Very Informative
- By Yolanda G on 07-09-23
By: April Mason, and others
-
Understanding the Commercial General Liability Policy
- By: Dwight Kealy
- Narrated by: Joseph R Durika
- Length: 7 hrs and 44 mins
- Unabridged
-
Overall5 out of 5 stars 21
-
Performance5 out of 5 stars 19
-
Story5 out of 5 stars 18
Do you ever hear - or worry - that an insurance company will not pay a claim because coverage is excluded? In order to know how claims are paid, you need to understand the policy's insuring agreements and exclusions. In this book, attorney and insurance professional Dwight M. Kealy explains the insuring agreements in Coverage A, B, and C. He gives memorable examples of every standard exclusion - and some significant non-standard exclusions. He explains every supplementary payment, and he explains how policy limits impact how claims are paid.
-
5 out of 5 stars
-
Loved This Audio
- By Josh Wolski on 05-16-19
By: Dwight Kealy
-
Spy the Lie
- Former CIA Officers Teach You How to Detect Deception
- By: Philip Houston, Michael Floyd, Susan Carnicero, and others
- Narrated by: Fred Berman
- Length: 4 hrs and 52 mins
- Unabridged
-
Overall4.5 out of 5 stars 2,999
-
Performance4.5 out of 5 stars 2,623
-
Story4.5 out of 5 stars 2,625
Imagine how different your life would be if you could tell whether someone was lying or telling you the truth. Be it hiring a new employee, investing in a financial interest, speaking with your child about drugs, confronting your significant other about suspected infidelity, or even dating someone new, having the ability to unmask a lie can have far-reaching and even life-altering consequences. As former CIA officers, Philip Houston, Michael Floyd, and Susan Carnicero are among the world’s best at recognizing deceptive behavior.
-
5 out of 5 stars
-
Excellent, with one disappointment
- By Kim on 08-07-12
By: Philip Houston, and others
-
I Hear You
- The Surprisingly Simple Skill Behind Extraordinary Relationships
- By: Michael S. Sorensen
- Narrated by: Michael S. Sorensen
- Length: 2 hrs and 45 mins
- Unabridged
-
Overall4.5 out of 5 stars 5,874
-
Performance4.5 out of 5 stars 5,065
-
Story4.5 out of 5 stars 5,013
What if making one tweak to your day-to-day conversations could immediately improve every relationship in your life? In this three-hour, conversational listen, you'll discover the whats, whys, and hows of one of the most valuable (yet surprisingly little-known) communication skills - validation.
-
5 out of 5 stars
-
Life-Changing
- By katalley90 on 04-12-19
-
Go Pro - 7 Steps to Becoming a Network Marketing Professional
- By: Eric Worre
- Narrated by: Eric Worre
- Length: 2 hrs and 49 mins
- Unabridged
-
Overall5 out of 5 stars 10,034
-
Performance5 out of 5 stars 8,312
-
Story5 out of 5 stars 8,268
Over twenty years ago at a company convention, Eric Worre had an "aha" moment that changed his life forever. At that event he made the decision to Go Pro and become a Network Marketing expert. Since that time, he has focused on developing the skills to do just that. In doing so, Eric has touched and been touched by hundreds of thousands of people around the world. Now he shares his wisdom in a guide that will ignite your passion for this profession and help you make the decision to Go Pro and create the life of your dreams.
-
5 out of 5 stars
-
Exact and Meaningful Strategies
- By Jason on 01-18-15
By: Eric Worre
-
Radical Candor: Fully Revised & Updated Edition
- Be a Kick-Ass Boss Without Losing Your Humanity
- By: Kim Scott
- Narrated by: Teri Schnaubelt
- Length: 11 hrs and 55 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,548
-
Performance4.5 out of 5 stars 1,230
-
Story4.5 out of 5 stars 1,224
The idea is simple: You don't have to choose between being a pushover and a jerk. Using Radical Candor - avoiding the perils of Obnoxious Aggression, Manipulative Insincerity, and Ruinous Empathy - you can be kind and clear at the same time. Kim Scott was a highly successful leader at Google before decamping to Apple, where she developed and taught a management class.
-
5 out of 5 stars
-
Odd Beginning in Revised Ed but Stick with it
- By nonscelus on 12-05-19
By: Kim Scott
-
Elevate
- Build a Business Where Everybody Wins
- By: Tommy Mello
- Narrated by: Tommy Mello
- Length: 4 hrs and 25 mins
- Unabridged
-
Overall5 out of 5 stars 139
-
Performance5 out of 5 stars 136
-
Story5 out of 5 stars 136
Tommy Mello, the Home Service Millionaire, shares what inspired him and how you can learn from his experiences. He quotes from his favorite successful business gurus and explains what it takes to get to the top. He teaches you his method for training and inspiring employees, teaching accountability, and improving performance for any size business. A lively discussion of what it takes to succeed.
-
5 out of 5 stars
-
Good ideas and practical
- By Jonathan on 10-15-24
By: Tommy Mello
-
Dental Practice Hero
- From Ordinary Practice to Extraordinary Experience
- By: Dr. Paul Etchison
- Narrated by: Millian Quinteros
- Length: 5 hrs and 41 mins
- Unabridged
-
Overall5 out of 5 stars 125
-
Performance5 out of 5 stars 106
-
Story5 out of 5 stars 106
Dr. Etchison is not your average dentist. A visionary leader, he combines marketing and business knowledge, clinical excellence, and leadership to create a thriving, growing practice - and he wants to share this special knowledge with you. It’s time to set off on a quest to implement systems that take your practice to the next level, inspire your team to greatness, and help you become the visionary leader who can transform your practice and your life.
-
5 out of 5 stars
-
Amazing book with comprehensive blueprint!
- By spencer greer on 09-22-19
-
Sell!
- The Way Your Customers Want to Buy
- By: Dale Carnegie & Associates
- Narrated by: Dan Strutzel
- Length: 5 hrs and 10 mins
- Unabridged
-
Overall5 out of 5 stars 30
-
Performance5 out of 5 stars 27
-
Story5 out of 5 stars 27
What do How to Win Friends and Influence People and Sell! have in common (other than Dale Carnegie)? They're both based on the premise that relationships are what matter. In this age where media is social and funding is raised by crowds, the sales cycle has permanently changed. It's no longer enough to know your product, nor always appropriate to challenge your customer's thinking based on your online research. In Sell!: The Way Your Customers Want to Buy, Dale Carnegie & Associates reveal the real modern sales cycle.
-
5 out of 5 stars
-
Awesome story!
- By SmartSysta on 06-07-23
-
How to Not Suck as a Manager
- 5 Facts to Bring Any Boss Out of the Basement
- By: A. P. Grow
- Narrated by: A. P. Grow
- Length: 1 hr and 15 mins
- Unabridged
-
Overall4.5 out of 5 stars 470
-
Performance4.5 out of 5 stars 379
-
Story4.5 out of 5 stars 379
Dr. Grow is dean of workplace sanity education for the Workplace Sanity Group; a team dedicated to improving interpersonal communication and effectiveness in the workplace. His PhD is in Educational Leadership with a focus on adult education and training and its application in organizational development. He has been overseeing both public and private operations for over 20 years. His work experience includes training and support team member and international program manager at Microsoft and organizational development manager on the West Coast for Green Mountain Coffee Roasters.
-
5 out of 5 stars
-
How to not suck is a great book
- By Haley Hull on 09-28-20
By: A. P. Grow
-
The Introvert’s Edge to Networking
- Work the Room. Leverage Social Media. Develop Powerful Connections
- By: Matthew Pollard, Derek Lewis - contributor, Jeb Blount - foreword
- Narrated by: Jamie Jackson, Matthew Pollard, Jeb Blount
- Length: 7 hrs and 29 mins
- Unabridged
-
Overall4.5 out of 5 stars 358
-
Performance4.5 out of 5 stars 307
-
Story4.5 out of 5 stars 305
One of the biggest myths that plagues the business world today is that our ability to network depends on having the “gift-of-gab”. You don’t have to be outgoing to be successful at networking. You don’t have to become a relentless self-promoter. In fact, you don’t have to act like an extrovert at all. Matthew Pollard, an introvert himself, draws on over a decade of research and real-world examples to provide an actionable blueprint for introverted networking.
-
5 out of 5 stars
-
A Sequel Worth Waiting For!
- By Richard McFalls on 01-21-21
By: Matthew Pollard, and others
-
Get Better
- 15 Proven Practices to Build Effective Relationships at Work
- By: Todd Davis
- Narrated by: Todd Davis
- Length: 6 hrs and 27 mins
- Unabridged
-
Overall5 out of 5 stars 50
-
Performance5 out of 5 stars 46
-
Story4.5 out of 5 stars 46
In Get Better: 15 Proven Practices to Build Effective Relationships, FranklinCovey's chief people officer, Todd Davis, explains that an organization's greatest asset isn't its people; rather, it's the relationships between its people that is the greatest predictor of personal effectiveness. In the end, employees' ability to build and sustain great relationships is an organization's ultimate competitive advantage.
-
5 out of 5 stars
-
Where do i find the pdf?
- By Hassa on 05-25-23
By: Todd Davis
-
The Wealthy Franchisee
- Game-Changing Steps to Becoming a Thriving Franchise Superstar
- By: Scott Greenberg
- Narrated by: Scott Greenberg
- Length: 8 hrs and 23 mins
- Unabridged
-
Overall5 out of 5 stars 90
-
Performance5 out of 5 stars 77
-
Story5 out of 5 stars 77
The Wealthy Franchisee pulls concepts from cognitive behavioral therapy, brain science, interviews, and Scott Greenberg's firsthand experience as a franchisee to help listeners replicate the mental habits, tactics, and financial results of high-performing franchisees. As a franchising consultant, Scott Greenberg has helped franchise owners and franchisees improve their performance. Listeners will learn how to:
-
5 out of 5 stars
-
Very good
- By James on 11-20-24
By: Scott Greenberg
Critic reviews
"This is the book every adjuster should read." (Chris Stanley Founder of IA Path, author of the Insurance Adjuster's Playbook series)
Related to this topic
-
How to Not Suck as a Manager
- 5 Facts to Bring Any Boss Out of the Basement
- By: A. P. Grow
- Narrated by: A. P. Grow
- Length: 1 hr and 15 mins
- Unabridged
-
Overall4.5 out of 5 stars 470
-
Performance4.5 out of 5 stars 379
-
Story4.5 out of 5 stars 379
Dr. Grow is dean of workplace sanity education for the Workplace Sanity Group; a team dedicated to improving interpersonal communication and effectiveness in the workplace. His PhD is in Educational Leadership with a focus on adult education and training and its application in organizational development. He has been overseeing both public and private operations for over 20 years. His work experience includes training and support team member and international program manager at Microsoft and organizational development manager on the West Coast for Green Mountain Coffee Roasters.
-
5 out of 5 stars
-
How to not suck is a great book
- By Haley Hull on 09-28-20
By: A. P. Grow
-
Be Amazing or Go Home
- Seven Customer Service Habits That Create Confidence with Everyone
- By: Shep Hyken
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 20 mins
- Unabridged
-
Overall4.5 out of 5 stars 78
-
Performance4.5 out of 5 stars 66
-
Story4.5 out of 5 stars 66
Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn't an out-of-reach goal. In fact, amazement is a habit that anyone can master - and Shep Hyken knows the tricks to making it your own. In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game.
-
2 out of 5 stars
-
Basic common sense!
- By RENATA LAIR on 05-30-23
By: Shep Hyken
-
Good in a Room
- How to Sell Yourself (and Your Ideas) and Win Over Any Audience
- By: Stephanie Palmer
- Narrated by: Judith Brackley
- Length: 6 hrs and 40 mins
- Unabridged
-
Overall4 out of 5 stars 93
-
Performance4 out of 5 stars 72
-
Story4 out of 5 stars 72
Business consultant and former MGM director of creative affairs Stephanie Palmer reveals the techniques used by Hollywood's top writers, producers, and directors to get financing for their projects and explains how you can apply these techniques to be more successful in your own high-stakes meetings.
As Palmer has found, the strategies used to sell yourself and your ideas in Hollywood not only work in other businesses, they often work better.
-
2 out of 5 stars
-
Much Too General to Be Useful
- By Coldmountain on 05-22-15
By: Stephanie Palmer
-
HR on Purpose
- Developing Deliberate People Passion
- By: Steve Browne
- Narrated by: Steve Browne
- Length: 3 hrs and 24 mins
- Unabridged
-
Overall4.5 out of 5 stars 200
-
Performance4.5 out of 5 stars 169
-
Story4.5 out of 5 stars 169
Can you be in HR for more than 30 years and still be geeked out about it? The answer is yes, you can! HR leader and popular Everyday People blogger Steve Browne takes a fresh look at HR through an engaging assortment of real-life examples, insights, and epiphanies and encourages practitioners to drop the preconceptions of what HR should be and instead look to what HR could be. Listen to this book to rekindle your passion for a field that is vibrant and vital and touch the lives of everyone you encounter with HR on Purpose!
-
5 out of 5 stars
-
Enjoyable book about the HR profession
- By Rancher on 06-22-19
By: Steve Browne
-
Start with No
- The Negotiating Tools that the Pros Don't Want You to Know
- By: Jim Camp
- Narrated by: Robert Jordan
- Length: 7 hrs and 58 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,161
-
Performance5 out of 5 stars 944
-
Story4.5 out of 5 stars 934
For years now, win-win has been the paradigm for business negotiation. But today, win-win is just the seductive mantra used by the toughest negotiators to get the other side to compromise unnecessarily, early, and often. Win-win negotiations play to your emotions and take advantage of your instinct and desire to make the deal. Start with No introduces a system of decision-based negotiation that teaches you how to understand and control these emotions.
-
5 out of 5 stars
-
Thanks Chris Voss!
- By Dennis Hettema on 10-03-20
By: Jim Camp
-
The Making of a Manager
- What to Do When Everyone Looks to You
- By: Julie Zhuo
- Narrated by: Karissa Vacker, Julie Zhuo
- Length: 7 hrs and 32 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,803
-
Performance4.5 out of 5 stars 1,457
-
Story4.5 out of 5 stars 1,449
Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
-
3 out of 5 stars
-
Drink the Facebook Kool Aid
- By Amazon_Customer on 03-29-19
By: Julie Zhuo
-
How to Not Suck as a Manager
- 5 Facts to Bring Any Boss Out of the Basement
- By: A. P. Grow
- Narrated by: A. P. Grow
- Length: 1 hr and 15 mins
- Unabridged
-
Overall4.5 out of 5 stars 470
-
Performance4.5 out of 5 stars 379
-
Story4.5 out of 5 stars 379
Dr. Grow is dean of workplace sanity education for the Workplace Sanity Group; a team dedicated to improving interpersonal communication and effectiveness in the workplace. His PhD is in Educational Leadership with a focus on adult education and training and its application in organizational development. He has been overseeing both public and private operations for over 20 years. His work experience includes training and support team member and international program manager at Microsoft and organizational development manager on the West Coast for Green Mountain Coffee Roasters.
-
5 out of 5 stars
-
How to not suck is a great book
- By Haley Hull on 09-28-20
By: A. P. Grow
-
Be Amazing or Go Home
- Seven Customer Service Habits That Create Confidence with Everyone
- By: Shep Hyken
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 20 mins
- Unabridged
-
Overall4.5 out of 5 stars 78
-
Performance4.5 out of 5 stars 66
-
Story4.5 out of 5 stars 66
Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn't an out-of-reach goal. In fact, amazement is a habit that anyone can master - and Shep Hyken knows the tricks to making it your own. In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game.
-
2 out of 5 stars
-
Basic common sense!
- By RENATA LAIR on 05-30-23
By: Shep Hyken
-
Good in a Room
- How to Sell Yourself (and Your Ideas) and Win Over Any Audience
- By: Stephanie Palmer
- Narrated by: Judith Brackley
- Length: 6 hrs and 40 mins
- Unabridged
-
Overall4 out of 5 stars 93
-
Performance4 out of 5 stars 72
-
Story4 out of 5 stars 72
Business consultant and former MGM director of creative affairs Stephanie Palmer reveals the techniques used by Hollywood's top writers, producers, and directors to get financing for their projects and explains how you can apply these techniques to be more successful in your own high-stakes meetings.
As Palmer has found, the strategies used to sell yourself and your ideas in Hollywood not only work in other businesses, they often work better.
-
2 out of 5 stars
-
Much Too General to Be Useful
- By Coldmountain on 05-22-15
By: Stephanie Palmer
-
HR on Purpose
- Developing Deliberate People Passion
- By: Steve Browne
- Narrated by: Steve Browne
- Length: 3 hrs and 24 mins
- Unabridged
-
Overall4.5 out of 5 stars 200
-
Performance4.5 out of 5 stars 169
-
Story4.5 out of 5 stars 169
Can you be in HR for more than 30 years and still be geeked out about it? The answer is yes, you can! HR leader and popular Everyday People blogger Steve Browne takes a fresh look at HR through an engaging assortment of real-life examples, insights, and epiphanies and encourages practitioners to drop the preconceptions of what HR should be and instead look to what HR could be. Listen to this book to rekindle your passion for a field that is vibrant and vital and touch the lives of everyone you encounter with HR on Purpose!
-
5 out of 5 stars
-
Enjoyable book about the HR profession
- By Rancher on 06-22-19
By: Steve Browne
-
Start with No
- The Negotiating Tools that the Pros Don't Want You to Know
- By: Jim Camp
- Narrated by: Robert Jordan
- Length: 7 hrs and 58 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,161
-
Performance5 out of 5 stars 944
-
Story4.5 out of 5 stars 934
For years now, win-win has been the paradigm for business negotiation. But today, win-win is just the seductive mantra used by the toughest negotiators to get the other side to compromise unnecessarily, early, and often. Win-win negotiations play to your emotions and take advantage of your instinct and desire to make the deal. Start with No introduces a system of decision-based negotiation that teaches you how to understand and control these emotions.
-
5 out of 5 stars
-
Thanks Chris Voss!
- By Dennis Hettema on 10-03-20
By: Jim Camp
-
The Making of a Manager
- What to Do When Everyone Looks to You
- By: Julie Zhuo
- Narrated by: Karissa Vacker, Julie Zhuo
- Length: 7 hrs and 32 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,803
-
Performance4.5 out of 5 stars 1,457
-
Story4.5 out of 5 stars 1,449
Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
-
3 out of 5 stars
-
Drink the Facebook Kool Aid
- By Amazon_Customer on 03-29-19
By: Julie Zhuo
-
Flipping the Switch
- Unleash the Power of Personal Accountability Using the QBQ!
- By: John G. Miller
- Narrated by: John G. Miller
- Length: 1 hr and 38 mins
- Unabridged
-
Overall4.5 out of 5 stars 224
-
Performance5 out of 5 stars 188
-
Story4.5 out of 5 stars 189
In QBQ! The Question Behind the Question, John G. Miller revealed how personal accountability helps to create opportunity, overcome obstacles, and achieve goals by eliminating blame, complaining, and procrastination. The result? Stronger organizations, more dynamic teams, and healthier relationships. Now Miller takes listeners to the next level to show how they can use the power of the QBQ! and personal accountability every day. When a light switch is flipped the flow of energy that is released reaches the lightbulb in an instant, bringing it to life.
-
4 out of 5 stars
-
Quick listen
- By Shea on 09-20-23
By: John G. Miller
-
The Myth of the Nice Girl
- Achieving a Career You Love Without Becoming a Person You Hate
- By: Fran Hauser, Jodi Lipper
- Narrated by: Fran Hauser
- Length: 5 hrs and 51 mins
- Unabridged
-
Overall4.5 out of 5 stars 790
-
Performance4.5 out of 5 stars 680
-
Story4.5 out of 5 stars 677
In The Myth of the Nice Girl, Fran Hauser deconstructs the negative perception of "niceness" that many women struggle with in the business world. If women are nice, they are seen as weak and ineffective, but if they are tough, they are labeled a bitch. Hauser proves that women don't have to sacrifice their values or hide their authentic personalities to be successful.
-
3 out of 5 stars
-
meeeh
- By Cindy blunt on 12-04-18
By: Fran Hauser, and others
-
Hug Your People
- The Proven Way to Hire, Inspire, and Recognize Your Employees
- By: Jack Mitchell
- Narrated by: James Boles
- Length: 6 hrs and 4 mins
- Unabridged
-
Overall4.5 out of 5 stars 41
-
Performance4.5 out of 5 stars 24
-
Story4.5 out of 5 stars 25
In Hug Your People, Jack Mitchell shares his secrets for creating happy employees, secrets as simple as they are revolutionary.
-
5 out of 5 stars
-
good book.
- By Chance Woodal on 11-06-22
By: Jack Mitchell
-
Necessary Endings
- The Employees, Businesses, and Relationships That All of Us Have to Give Up in Order to Move Forward
- By: Henry Cloud
- Narrated by: Henry Cloud
- Length: 7 hrs and 15 mins
- Unabridged
-
Overall5 out of 5 stars 2,544
-
Performance4.5 out of 5 stars 2,162
-
Story4.5 out of 5 stars 2,145
While endings are a natural part of business and life, we often experience them with a sense of hesitation, sadness, resignation, or regret. But consultant, psychologist, and bestselling author Dr. Henry Cloud sees endings differently. He argues that our personal and professional lives can only improve to the degree that we can see endings as a necessary and strategic step to something better.
-
5 out of 5 stars
-
A Good One
- By Philips Adeniyi on 03-26-12
By: Henry Cloud
-
The Stay Interview
- A Manager's Guide to Keeping the Best and Brightest
- By: Richard P. Finnegan
- Narrated by: Tim Andres Pabon
- Length: 3 hrs and 3 mins
- Unabridged
-
Overall4.5 out of 5 stars 40
-
Performance4.5 out of 5 stars 34
-
Story4 out of 5 stars 34
This practical guide introduces managers to a powerful new engagement and retention tool: the stay interview. Smart companies have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit.
-
4 out of 5 stars
-
Great advice.
- By Kevin L. Jeter on 11-02-18
-
Surrounded by Idiots
- The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life)
- By: Thomas Erikson
- Narrated by: David John
- Length: 10 hrs and 47 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,302
-
Performance4.5 out of 5 stars 1,054
-
Story4.5 out of 5 stars 1,053
Author Thomas Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Understanding someone’s pattern of behavior is the key to successful communication. Erikson breaks down the four kinds of behavior types - Reds who are dominant and commanding, Yellows who are social and optimistic, Greens who are laid-back and friendly, and Blues who are analytical and precise - and explains how to identify and interact with each type of person.
-
1 out of 5 stars
-
Should be titled "why I hate reds"
- By Dave on 08-24-20
By: Thomas Erikson
What listeners say about Successful Adjuster's Playbook
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
-
Overall5 out of 5 stars
-
Performance5 out of 5 stars
-
Story5 out of 5 stars
- David G.
- 12-04-21
A must read for ANY claims professional!
I have been in claims on the vendor side for nearly two decades now. The principles in this book are a must. Not just for the claims adjuster but for ANYONE interacting with an insured after a loss. John breaks down the make or break of the claims experience into simple practical terms. If you are truly interested in catapulting your career in claim its a MUST READ. These principles will set you apart from your peers. As the more technology is implemented. It is these skills that will become the true commodity of the exceptional claims professional!
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall5 out of 5 stars
-
Performance5 out of 5 stars
-
Story5 out of 5 stars
- Evelyn
- 03-04-24
A must for all claims professionals.
This was an Excellent book. It’s a great tool for all claims professionals. I Highly recommend!
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall4 out of 5 stars
-
Performance4 out of 5 stars
-
Story4 out of 5 stars
- Jason
- 07-08-23
Claims adjusters are in the customer service business
This is an easy listen. The singing is a little hokey, but the content is good. If you have taken Carl Van’s class on adjusting, this is a more condensed version of that content.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall3 out of 5 stars
-
Performance2 out of 5 stars
-
Story2 out of 5 stars
- Crissy3G
- 01-16-23
Missing a chapter!
Hello, I’ve reread this book three times and think it’s great. However the chapter U- Understanding is missing! I only discovered this when I bought the kindle version ne read the kindle as I listened to the audiobook.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!