Reengineering Retail

The Future of Selling in a Post-Digital World

By: Doug Stephens

Narrated by: Doug Stephens

Since the release of Doug Stephens’ first book, The Retail Revival, change in the global retail sector has accelerated beyond even the boldest forecasts. As predicted, online giants like Amazon and Alibaba.com are growing at a dizzying pace. Hundreds of well-known brick-and-mortar retailers have closed their doors, and brands and retailers across categories are struggling to understand the shifting needs and expectations of a new consumer.

Picking up where The Retail Revival left off, Reengineering Retail explores the coming revolution in the global retail and consumer goods market, offering sales and marketing executives a roadmap to the future.

Author and internationally renowned consumer futurist, Doug Stephens, paints a bold vision of the future where every aspect of the retail experience as we know it, will be radically transformed. From online to bricks and mortar, the very concept of what stores are, how consumers shop them, and even the core economic model for revenue, will be will be profoundly reinvented; changes sure to affect not only retailers large and small but any business with a stake in the global retail industry.

Infused with real-world examples and interviews with industry disruptors, Reengineering Retail illustrates the vast opportunities at play for bold brands and business leaders. Stephens’ strategies will provide businesses with the foresight required to move quickly and effectively into the future.

©2017 Figure 1 Publishing (P)2018 Figure 1 Publishing

Insightful

This book not only brings the truth of retail to life, but it also provides insightful information on how to grow with the future rather than being left behind


I own a small business that is growing 50% month over month and I’m still worried about losing what I have built. It’s tough to listen to books like this because the facts it presents are true.

Reality sucks, but it helps one grow. I highly recommend.

Amazing

Doug's narrative is amazingly relevant to anyone currently in retail, tech start ups or people looking to disrupt the retail industry. VR, IOT and technology in general is changing everything. Doug explains it's relevance and importance with a CTA to keep you on your toes.

Must Read if you are in Retail

As a business owner, this book provides you a great inside on Retail. Doug goes deep when presenting the findings to support his vision on where Retail is going. In between, great storytelling! Thanks Doug for such a great job.

Phenomenal

Author has painted the future of retail, a must read for every CxO in retail industry today.

Best book I've read in a LONG time!

What a great experience this book was!
Very to the point, no fluff! If You want to succeed in retail in the future you must read this book!

It’s all about the experience

This book covers many aspects of the current retail landscape. I found it to be thought-provoking and it will certainly make me better in providing a remarkable experience at our retail locations.

A visionary perspective of retail

The author gives a visionary outlook of the retail industry, and tells a story that gives context to many of the decisions being made by Retail CEOs today.

In-depth analysis, but some overestimation of tech

Very interesting retrospective analysis of retail industry envisioning of its future, however there is some overestimation of high-tech.

Full of selection bias

There is a good message in this book, I am sure of it. But after 8 chapters of listening to misleading statistics, poor references, and a matter class of selection bias, I had to give up.

The author switches back and forth between gross margin and net income to represent profit; He used examples like Ubers Rush (defunct, poorly executed experiment) as an example of changes.

Really disappointed in this one. I would not recommend unless you have not been paying attention to changes in modern retail.