Leadership Is Language
The Hidden Power of What You Say--and What You Don't
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Narrated by:
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L. David Marquet
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By:
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L. David Marquet
About this listen
Wall Street Journal best seller
From the acclaimed author of Turn the Ship Around!, former US Navy Captain David Marquet, comes a radical new playbook for empowering your team to make better decisions and take greater ownership.
You might imagine that an effective leader is someone who makes quick, intelligent decisions, gives inspiring speeches, and issues clear orders to their team so they can execute a plan to achieve your organization's goals. Unfortunately, David Marquet argues, that's an outdated model of leadership that just doesn't work anymore.
As a leader in today's networked, information-dense business climate, you don't have full visibility into your organization or the ground reality of your operating environment. In order to harness the eyes, ears, and minds of your people, you need to foster a climate of collaborative experimentation that encourages people to speak up when they notice problems and work together to identify and test solutions.
Too many leaders fall in love with the sound of their own voice, and wind up dictating plans and digging in their heels when problems begin to emerge. Even when you want to be a more collaborative leader, you can undermine your own efforts by defaulting to command-and-control language we've inherited from the industrial era.
It's time to ditch the industrial age playbook of leadership. In Leadership is Language, you'll learn how choosing your words can dramatically improve decision-making and execution on your team. Marquet outlines six plays for all leaders, anchored in how you use language:
- Control the clock, don't obey the clock: Pre-plan decision points and give your people the tools they need to hit pause on a plan of action if they notice something wrong.
- Collaborate, don't coerce: As the leader, you should be the last one to offer your opinion. Rather than locking your team into binary responses ("Is this a good plan?"), allow them to answer on a scale ("How confident are you about this plan?")
- Commit, don't comply: Rather than expect your team to comply with specific directions, explain your overall goals, and get their commitment to achieving it one piece at a time.
- Complete, not continue: If every day feels like a repetition of the last, you're doing something wrong. Articulate concrete plans with a start and end date to align your team.
- Improve, don't prove: Ask your people to improve on plans and processes, rather than prove that they can meet fixed goals or deadlines. You'll face fewer cut corners and better long-term results.
- Connect, don't conform: Flatten hierarchies in your organization and connect with your people to encourage them to contribute to decision-making.
In his last book, Turn the Ship Around!, Marquet told the incredible story of abandoning command-and-control leadership on his submarine and empowering his crew to turn the worst performing submarine to the best performer in the fleet. Now, with Leadership is Language he gives businesspeople the tools they need to achieve such transformational leadership in their organizations.
©2020 L. David Marquet (P)2020 Penguin AudioListeners also enjoyed...
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Critic reviews
“Full of compelling advice on how to lead more effectively by choosing your words more wisely.” (Adam Grant, author of Originals and Give and Take, and host of the TED podcast WorkLife)
“Leaders have to make difficult decisions every day under conditions of uncertainty. How can they get the best information and ideas from their people to help them decide? Leadership is Language is a refreshing, actionable framework that helps you navigate uncertainty and tackle thorny problems by bringing out the best in your people.” (Annie Duke, author of Thinking in Bets)
“In Turn The Ship Around, Marquet challenged us to change the way we lead; Now, in Leadership is Language, he challenges us to change the way we talk as leaders - dropping the archaic language of command and control and learning the language of creativity, collaboration, and commitment.” (Liz Wiseman, author of Multipliers)
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Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement. It doesn’t have to be this way.
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Not for me - dislike narrator's voice +
- By sharing1 on 10-11-19
By: Karen Martin
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The Making of a Manager
- What to Do When Everyone Looks to You
- By: Julie Zhuo
- Narrated by: Karissa Vacker, Julie Zhuo
- Length: 7 hrs and 32 mins
- Unabridged
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Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
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Drink the Facebook Kool Aid
- By Amazon_Customer on 03-29-19
By: Julie Zhuo
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Journey to the Emerald City
- By: Roger Connors, Tom Smith, Craig Hickman
- Narrated by: Wayne Shepherd
- Length: 2 hrs and 51 mins
- Abridged
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Building on the success of their previous title, The Oz Principle, Connors and Smith explore the direct link between a company's culture and the results it produces. Journey to the Emerald City details a clear road map for accelerating the move to a culture of accountability in which people focus on achieving the results critical to a company's future.
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Every creative leaders go to book
- By June on 01-08-18
By: Roger Connors, and others
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The Outstanding Organization
- Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
- By: Karen Martin
- Narrated by: Karen Martin
- Length: 6 hrs and 5 mins
- Unabridged
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After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.
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Good breadth, shallow depth
- By aochoa19 on 02-09-21
By: Karen Martin
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You Already Know How to be Great
- A Simple Way to Remove Interference and Unlock Your Greatest Potential
- By: Alan Fine, Rebecca Merril
- Narrated by: Alan Fine
- Length: 7 hrs and 25 mins
- Unabridged
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Performance
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Most people who want to get better—at hitting golf shots, negotiating with clients, delivering presentations, or any other field of endeavor—seek out new information. They read a book, take a class, hire an expert tutor. But as Alan Fine has learned from many years of coaching athletes and businesspeople, this “outside-in” approach often doesn’t produce the results people want. More information becomes a distraction rather than a solution, and high performance remains elusive.
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Not great
- By Nic on 01-28-11
By: Alan Fine, and others
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Toyota Kata
- Managing People for Improvement, Adaptiveness and Superior Results
- By: Mike Rother
- Narrated by: Todd Belcher
- Length: 7 hrs and 16 mins
- Unabridged
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This game-changing book puts you behind the curtain at Toyota, providing new insight into the legendary automaker's management practices and offering practical guidance for leading and developing people in a way that makes the best use of their brainpower. Drawing on six years of research into Toyota's employee-management routines, Toyota Kata examines and elucidates, for the first time, the company's organizational routines - called kata - that power its success with continuous improvement and adaptation.
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This is NOT an entry level book.
- By Keenan on 09-13-24
By: Mike Rother
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The 4 Disciplines of Execution: Revised and Updated
- Achieving Your Wildly Important Goals
- By: Chris McChesney, Sean Covey, Jim Huling, and others
- Narrated by: Sean Covey, Chris McChesney, Jim Huling, and others
- Length: 8 hrs and 14 mins
- Unabridged
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4DX® is not theory. It is a proven set of practices that represents a new way of thinking essential to thriving in today’s competitive climate, making this 2nd edition a book that no business leader can afford to miss. The 4 Disciplines of Execution (4DX) is a simple, repeatable, and proven formula for executing your most important strategic priorities in the midst of the whirlwind. By following the 4 Disciplines, leaders can produce breakthrough results, even when executing the strategy requires a significant change in behavior from their teams.
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Simple implementable ideas but problems with the supporting resources
- By Towani Clarke on 08-03-21
By: Chris McChesney, and others
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The Effortless Experience
- Conquering the New Battleground for Customer Loyalty
- By: Matthew Dixon, Nick Toman, Rick DeLisi
- Narrated by: Matthew Dixon, Nick Toman, Rick DeLisi
- Length: 6 hrs and 37 mins
- Unabridged
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Overall
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In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty - with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty.
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If you are a CXer, you have to read/listen to it
- By Shirley Campbell on 05-26-23
By: Matthew Dixon, and others
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So helpful.
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Be Exceptional
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Joe Navarro spent a quarter century with the FBI, pursuing spies and other dangerous criminals across the globe. In his line of work, successful leadership was quite literally a matter of life or death. Now he brings his hard-earned lessons to you. Be Exceptional distills a lifetime of experience into five principles that outstanding individuals live by.
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Kindly Challenging & Encouraging
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Was very disappointed
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Super Thinking
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The world's greatest problem-solvers, forecasters, and decision-makers all rely on a set of frameworks and shortcuts that help them cut through complexity and separate good ideas from bad ones. They're called mental models, and you can find them in dense textbooks on psychology, physics, economics, and more. Or, you can just listen to Super Thinking, a fun, illustrated guide to every mental model you could possibly need.
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Opened my eyes a lot
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We spend so much of our lives talking to each other, but how much are we simply running on automatic - relying on old habits and hoping for the best? Are we able to truly hear others and speak our mind in a clear and kind way, without needing to get defensive or go on the attack? In this groundbreaking synthesis of mindfulness, somatics, and nonviolent communication, Oren Jay Sofer offers simple yet powerful practices to develop healthy, effective, and satisfying ways of communicating.
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So helpful.
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Joe Navarro spent a quarter century with the FBI, pursuing spies and other dangerous criminals across the globe. In his line of work, successful leadership was quite literally a matter of life or death. Now he brings his hard-earned lessons to you. Be Exceptional distills a lifetime of experience into five principles that outstanding individuals live by.
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Was very disappointed
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Super Thinking
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This deeply inspiring book by Dr. Susan Biali Haas, M.D.—a physician, executive coach, and leader in conversations on burnout and mental health—can help you break the cycle of overwhelm and exhaustion by using simple, science-based shifts that restore joy, health, and meaning to your work and life.
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A great uplifting book
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During his 20 years as a Navy officer and SEAL, Rich Diviney was intimately involved in a specialized SEAL selection process, which whittled a group of hundreds of extraordinary candidates down to a handful of the most elite performers. Diviney was often surprised by which candidates washed out and which succeeded. Some could have all the right skills and still fail, while others he might have initially dismissed would prove to be top performers.
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Grit meets Science
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Mastering the Process
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As the author of 24 novels, Elizabeth George is one of the most successful - and prolific - novelists today. In Mastering the Process, George offers listeners a master class in the art and science of crafting a novel. This is a subject she knows well, having taught creative writing both nationally and internationally for over 30 years. Drawing from her personal photos, early notes, character analyses, and rough drafts, George shows us every stage of how she wrote her novel Careless in Red.
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Loved it so much ordered the hardback
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10 Rules for Resilience
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Joe De Sena has spent his life running toward challenge and discomfort. Why? Because how we react to challenging situations defines us and our families. The only tools we have as humans to survive the many peaks and valleys of a full life are preparedness, health, leadership, and most importantly, resilience. Why do so many parents struggle to finish things we start, delay gratification, and protect our health - and why do our kids continue to struggle in every facet of life? Because we haven’t showed them a path to resilience, and we haven’t fought for it ourselves.
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Words to live by !
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By: Joe De Sena, and others
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Food: A Cultural Culinary History
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Story
Eating is an indispensable human activity. As a result, whether we realize it or not, the drive to obtain food has been a major catalyst across all of history, from prehistoric times to the present. Epicure Jean-Anthelme Brillat-Savarin said it best: "Gastronomy governs the whole life of man."
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One of my top 3 favorite courses!
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Talent Is Overrated
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Why are certain people so incredibly great at what they do? Most of us think we know the answer - but we’re almost always wrong. That’s important, because if we’re wrong on this crucial question, then we have zero chance of getting significantly better at anything we care about. Happily, the real source of great performance is no longer a mystery. Bringing together extensive scientific research, best-selling author Geoff Colvin shows where we go wrong and what actually makes world-class performers so remarkable.
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A life-changing book if you value your performance
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By: Geoff Colvin
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Be Seen
- Find Your Voice. Build Your Brand. Live Your Dream.
- By: Jen Gottlieb
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Overall
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BE SEEN is a roadmap for building a personal brand that showcases your unique talents and strengths. Through relatable stories and actionable advice, Jen Gottlieb shares her own path to becoming a recognized expert in her field and takes you on a journey of self-discovery to help you find your voice and unleash your full potential.
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Get ready for an energy high.
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The Good Enough Job
- Reclaiming Life from Work
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Overall
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Performance
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Story
Journalist Simone Stolzoff traces how work has come to dominate Americans’ lives—and why we find it so difficult to let go. Based on groundbreaking reporting and interviews with Michelin star chefs, Wall Street bankers, overwhelmed teachers and other workers across the American economy, Stolzoff exposes what we lose when we expect work to be more than a job. Rather than treat work as a calling or a dream, he asks what it would take to reframe work as a part of life rather than the entirety of our lives. What does it mean for a job to be good enough?
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Disappointed
- By A baker on 07-21-23
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Two Weeks Notice
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Are you ready to go from being stuck and complacent to courageous and capable of creating a business offering you the time and financial freedom you never dreamed possible? Amy Porterfield, host of the top-rated podcast Online Marketing Made Easy and a 9-to-5 escapee who built an 8-figure online business on her terms, shares her tried and true strategies, inspiring stories, and mindset shifts.
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Ok read. Lots of unoriginal material.
- By Dan on 03-08-23
By: Amy Porterfield
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Do Less
- A Revolutionary Approach to Time and Energy Management for Busy Moms
- By: Kate Northrup
- Narrated by: Kate Northrup
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- Unabridged
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Overall
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Performance
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Story
This is a book for working women and mothers who are ready to release the culturally inherited belief that their worth is equal to their productivity, and instead create a personal and professional life that's based on presence, meaning, and joy. As opposed to focusing on "fitting it all in", time management, and leaning in, as so many books geared at ambitious women do, this book embraces the notion that through doing less women can have - and be - more.
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Wanted to like it more
- By Laurel on 05-09-19
By: Kate Northrup
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Things That Matter
- Overcoming Distraction to Pursue a More Meaningful Life
- By: Joshua Becker
- Narrated by: Joshua Becker
- Length: 6 hrs and 34 mins
- Unabridged
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Overall
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Performance
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Story
Everywhere around you are distractions: That text you respond to quickly, just to get it out of the way. The newest money-making side hustle to cross your mind. The evening spent organizing your overflowing kitchen cupboards. Disruptions are the enemies of a life well lived—both the new distractions of our generation and timeless ones that have existed for centuries. They all add up to make you feel restless, tired, and unfulfilled. They’re keeping you from living with joy, from accomplishing the good that only you can do.
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A ton of preaching about being “selfless”
- By Amazo rrrrrrrrrrr on 08-25-22
By: Joshua Becker
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Burn
- New Research Blows the Lid Off How We Really Burn Calories, Lose Weight, and Stay Healthy
- By: Herman Pontzer PhD
- Narrated by: P.J. Ochlan
- Length: 11 hrs and 24 mins
- Unabridged
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Overall
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Performance
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Story
Pontzer's groundbreaking studies with hunter-gatherer tribes show how exercise doesn't increase our metabolism. Instead, we burn calories within a very narrow range: nearly 3,000 calories per day, no matter our activity level. This was a brilliant evolutionary strategy to survive in times of famine. Now it seems to doom us to obesity. The good news is we can lose weight, but we need to cut calories. Refuting such weight-loss hype as paleo, keto, anti-gluten, anti-grain, and even vegan, Pontzer discusses how all diets succeed or fail: For shedding pounds, a calorie is a calorie.
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Went from Science to Psuedo Science
- By Brad on 03-10-21
What listeners say about Leadership Is Language
Highly rated for:
Reviews - Please select the tabs below to change the source of reviews.
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- Julia
- 02-13-20
Wow what I did not know!
Did you know that the wolf pack idea is exactly how we get our data about human stress, using chimps? Random chimps shoved together and then put in different groups, just the same as we got our data on alpha wolves. I am so glad that I read a book pointing this out, how we aren't caged chimps even when we live inside of submarines.
Enjoy a book on how people actually think, with information on how we got our (wrong) ideas that may blow your mind.
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4 people found this helpful
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- Kirk
- 03-09-21
loved it
loved it so much I bought the hard copy too, to take notes in.
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2 people found this helpful
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- Jon Scott
- 09-07-21
Great book
This is one of the best books on leadership I've read in a while. I absolutely love how the author has broken down each principle into plays and actionable items that you can immediately go and practice. Everyone should read this book.
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- Dan
- 02-06-22
insightful and informative
lots of great tools and idea for creative collaboration.
1.25x was the listening sweet spot for speed IMO.
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- C_U_R_T
- 11-08-21
Fantastic!!
I loved this book. I listened to it, talked about it and have gave a copy away.
Great read!
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- GenerationXTech
- 05-17-22
Great content for leaders
I like David’s storytelling ability and inflection while reading.
Very enjoyable. Even my adult kids liked it while I forced them to listen in during a long road trip.😂
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2 people found this helpful
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- E. Jackson
- 03-09-20
Outstanding!
This book presents a compelling argument for a fundamentally different way of leading and interacting. Highly recommended reading for all.
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- Amazon Customer
- 04-18-20
Puts great concepts into the right words.
I have been a leader in large organizations for a while and this gave me some tools and wording I was missing for my team to truly collaborate.
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- Tim Ward
- 02-22-20
Ways and words to leave industrial mind-set behind
Learn how we are stopping our own progress with our destructive industrial thinking and real actions and words we can use resulting in healthier work environments. AND much more profitable businesses😃
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- Erica Hutchinson
- 10-11-24
Amazing
As a leader of a small team of engineers, I find the concepts of the book refreshing and thought provoking. Also as a junior leader of part of an executive team I have experienced the escalation of commitment against the wishes of the overall team and understand how that mentality stifles diversity of thought, I am planning on implementing the playbook in my own team with the hopes that the larger executive team will see the value and work towards implementing it in that forum.
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1 person found this helpful