Inside Your Customer's Imagination
5 Secrets for Creating Breakthrough Products, Services, and Solutions
No se pudo agregar al carrito
Add to Cart failed.
Error al Agregar a Lista de Deseos.
Error al eliminar de la lista de deseos.
Error al añadir a tu biblioteca
Error al seguir el podcast
Error al dejar de seguir el podcast
$0.99/mes por los primeros 3 meses
Exclusivo para miembros Prime: ¿Nuevo en Audible?Obtén 2 audiolibros gratis con tu prueba.
Inside Your Customer's Imagination
Compra ahora por $21.80
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrado por:
-
Sean Pratt
-
De:
-
Chip R. Bell
Acerca de esta escucha
“Chip Bell’s unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer’s ingenuity for creating breakthrough results.” (Jeanne Bliss, founder and CEO, CustomerBliss and cofounder, Customer Experience Professionals Association (CXPA))
Organizations need to offer customers breakthrough products, services, and solutions to effectively compete in today’s innovation-hungry economy. The challenge is customers often don’t know precisely what they want. As Henry Ford is reputed to have said, “If I had asked people what they wanted, they would have said faster horses."
To surprise and awe your customers, Chip Bell advises developing co-creation partnerships with them. Co-creation partnerships are about fulfilling customers’ hopes and aspirations, not just their needs and expectations.
Co-creation partnerships require (1) curiosity that uncovers insight, (2) grounding that promotes clear focus, (3) discovery that fosters risk-taking, (4) trust that safeguards partnership purity, and (5) passion that inspires energized generosity.
Using examples from organizations like McDonald’s, DHL, Marriott, Lockheed Martin, Discover Financial, Ultimate Software, and many more, Bell shows how co-creation partnerships enable you to tap into the treasure trove of ideas, ingenuity, and genius-in-the-raw within every customer.
©2020 Chip R. Bell (P)2020 Chip R. BellLos oyentes también disfrutaron...
-
Disrupt You!
- Master Personal Transformation, Seize Opportunity, and Thrive in the Era of Endless Innovation
- De: Jay Samit
- Narrado por: Jay Samit
- Duración: 8 h y 47 m
- Versión completa
-
General4.5 out of 5 stars 1,572
-
Narración:4.5 out of 5 stars 1,378
-
Historia4.5 out of 5 stars 1,368
Samit has been at the helm of businesses in the ecommerce, digital video, social media, mobile communications, and software industries, helping to navigate them through turbulent economic times and guide them through necessary transformation so that they stay ahead of the curve and profitable. In Disrupt You!, he reveals how specific strategies that help companies flourish can be applied at an individual level. By challenging assumptions, pinpointing one's unique value, and identifying weaknesses in the structure of current industries, anyone can achieve success and lasting prosperity.
-
2 out of 5 stars
-
Nothing wrong with his take on entrepreneurship
- De Oliver Nielsen en 09-13-15
De: Jay Samit
-
Managers as Mentors
- Building Partnerships for Learning (Third Edition)
- De: Chip R. Bell, Marshall Goldsmith
- Narrado por: Mark Peckham
- Duración: 6 h y 34 m
- Versión completa
-
General4 out of 5 stars 88
-
Narración:4.5 out of 5 stars 78
-
Historia4.5 out of 5 stars 77
Managers as Mentors is a rapid-fire listen and a provocative guide to helping associates grow and adapt in today’s tumultuous organizations. This new edition has been thoroughly revised and updated. As with previous editions there is a fictional case study of a mentor-protégé relationship running through the book, but this is augmented with six actual case studies of top CEOs who relate key mentoring experiences in their lives. This hands-on guide takes the mystery out of effective mentoring.
-
4 out of 5 stars
-
Great tips and tools on mentoring
- De Hello en 01-14-23
De: Chip R. Bell, y otros
-
Blue Ocean Strategy, Expanded Edition
- How to Create Uncontested Market Space and Make the Competition Irrelevant
- De: W. Chan Kim, Renee Mauborgne
- Narrado por: Roger Wayne
- Duración: 8 h y 43 m
- Versión completa
-
General4.5 out of 5 stars 734
-
Narración:4.5 out of 5 stars 574
-
Historia4.5 out of 5 stars 566
In this perennial best seller, embraced by organizations and industries worldwide, globally preeminent management thinkers W. Chan Kim and Renee Mauborgne challenge everything you thought you knew about the requirements for strategic success. Recognized as one of the most iconic and impactful strategy books ever written, Blue Ocean Strategy, now updated with fresh content from the authors, argues that cutthroat competition results in nothing but a bloody red ocean of rivals fighting over a shrinking profit pool.
-
5 out of 5 stars
-
Profoundly Insightful
- De James en 10-29-20
De: W. Chan Kim, y otros
-
Product-Led Growth
- How to Build a Product That Sells Itself
- De: Wes Bush
- Narrado por: Derek Dysart
- Duración: 4 h y 23 m
- Versión completa
-
General4.5 out of 5 stars 296
-
Narración:4.5 out of 5 stars 235
-
Historia4.5 out of 5 stars 234
Hi, I’m Wes Bush, founder of the Product-Led Institute. And in Product-Led Growth, I show you how you can cut your acquisition costs and scale further than you ever thought possible...by making your product the tool that helps you acquire, convert, and retain customers. But what does it mean to be "product-led"? How do you know if a product-led growth strategy makes sense for your business? And most importantly, how do you execute it? You’ll find answers to all of these questions inside this audiobook.
-
5 out of 5 stars
-
A must read!
- De marianella en 12-01-20
De: Wes Bush
-
Hooked: How to Build Habit-Forming Products
- De: Nir Eyal, Ryan Hoover
- Narrado por: Nir Eyal
- Duración: 4 h y 40 m
- Versión completa
-
General4.5 out of 5 stars 4,682
-
Narración:4.5 out of 5 stars 3,891
-
Historia4.5 out of 5 stars 3,856
Why do some products capture our attention, while others flop? What makes us engage with certain products out of habit? Is there a pattern underlying how technologies hook us? This audiobook introduces listeners to the "Hooked Model", a four-step process companies use to build customer habits. Through consecutive cycles through the hook, successful products reach their ultimate goal of bringing users back repeatedly - without depending on costly advertising or aggressive messaging.
-
4 out of 5 stars
-
Great book, wish the narration was a little better.
- De Todays The Best Day - Dani Davis en 07-21-15
De: Nir Eyal, y otros
-
The Innovation Stack
- Building an Unbeatable Business One Crazy Idea at a Time
- De: Jim McKelvey
- Narrado por: Jim McKelvey
- Duración: 6 h y 23 m
- Versión completa
-
General4.5 out of 5 stars 993
-
Narración:5 out of 5 stars 840
-
Historia4.5 out of 5 stars 836
Frustrated by the high costs and difficulty of accepting credit card payments, McKelvey joined his friend Jack Dorsey (the cofounder of Twitter) to launch Square, a startup that would enable small merchants to accept credit card payments on their mobile phones. The Innovation Stack is a thrilling business narrative that's much bigger than the story of Square. It is an irreverent first-person look inside the world of entrepreneurship, and a call to action for all of us to find the entrepreneur within ourselves and identify and fix unsolved problems - one crazy idea at a time.
-
2 out of 5 stars
-
Nothing novel or innovative
- De C. Armstrong en 12-01-20
De: Jim McKelvey
-
Disrupt You!
- Master Personal Transformation, Seize Opportunity, and Thrive in the Era of Endless Innovation
- De: Jay Samit
- Narrado por: Jay Samit
- Duración: 8 h y 47 m
- Versión completa
-
General4.5 out of 5 stars 1,572
-
Narración:4.5 out of 5 stars 1,378
-
Historia4.5 out of 5 stars 1,368
Samit has been at the helm of businesses in the ecommerce, digital video, social media, mobile communications, and software industries, helping to navigate them through turbulent economic times and guide them through necessary transformation so that they stay ahead of the curve and profitable. In Disrupt You!, he reveals how specific strategies that help companies flourish can be applied at an individual level. By challenging assumptions, pinpointing one's unique value, and identifying weaknesses in the structure of current industries, anyone can achieve success and lasting prosperity.
-
2 out of 5 stars
-
Nothing wrong with his take on entrepreneurship
- De Oliver Nielsen en 09-13-15
De: Jay Samit
-
Managers as Mentors
- Building Partnerships for Learning (Third Edition)
- De: Chip R. Bell, Marshall Goldsmith
- Narrado por: Mark Peckham
- Duración: 6 h y 34 m
- Versión completa
-
General4 out of 5 stars 88
-
Narración:4.5 out of 5 stars 78
-
Historia4.5 out of 5 stars 77
Managers as Mentors is a rapid-fire listen and a provocative guide to helping associates grow and adapt in today’s tumultuous organizations. This new edition has been thoroughly revised and updated. As with previous editions there is a fictional case study of a mentor-protégé relationship running through the book, but this is augmented with six actual case studies of top CEOs who relate key mentoring experiences in their lives. This hands-on guide takes the mystery out of effective mentoring.
-
4 out of 5 stars
-
Great tips and tools on mentoring
- De Hello en 01-14-23
De: Chip R. Bell, y otros
-
Blue Ocean Strategy, Expanded Edition
- How to Create Uncontested Market Space and Make the Competition Irrelevant
- De: W. Chan Kim, Renee Mauborgne
- Narrado por: Roger Wayne
- Duración: 8 h y 43 m
- Versión completa
-
General4.5 out of 5 stars 734
-
Narración:4.5 out of 5 stars 574
-
Historia4.5 out of 5 stars 566
In this perennial best seller, embraced by organizations and industries worldwide, globally preeminent management thinkers W. Chan Kim and Renee Mauborgne challenge everything you thought you knew about the requirements for strategic success. Recognized as one of the most iconic and impactful strategy books ever written, Blue Ocean Strategy, now updated with fresh content from the authors, argues that cutthroat competition results in nothing but a bloody red ocean of rivals fighting over a shrinking profit pool.
-
5 out of 5 stars
-
Profoundly Insightful
- De James en 10-29-20
De: W. Chan Kim, y otros
-
Product-Led Growth
- How to Build a Product That Sells Itself
- De: Wes Bush
- Narrado por: Derek Dysart
- Duración: 4 h y 23 m
- Versión completa
-
General4.5 out of 5 stars 296
-
Narración:4.5 out of 5 stars 235
-
Historia4.5 out of 5 stars 234
Hi, I’m Wes Bush, founder of the Product-Led Institute. And in Product-Led Growth, I show you how you can cut your acquisition costs and scale further than you ever thought possible...by making your product the tool that helps you acquire, convert, and retain customers. But what does it mean to be "product-led"? How do you know if a product-led growth strategy makes sense for your business? And most importantly, how do you execute it? You’ll find answers to all of these questions inside this audiobook.
-
5 out of 5 stars
-
A must read!
- De marianella en 12-01-20
De: Wes Bush
-
Hooked: How to Build Habit-Forming Products
- De: Nir Eyal, Ryan Hoover
- Narrado por: Nir Eyal
- Duración: 4 h y 40 m
- Versión completa
-
General4.5 out of 5 stars 4,682
-
Narración:4.5 out of 5 stars 3,891
-
Historia4.5 out of 5 stars 3,856
Why do some products capture our attention, while others flop? What makes us engage with certain products out of habit? Is there a pattern underlying how technologies hook us? This audiobook introduces listeners to the "Hooked Model", a four-step process companies use to build customer habits. Through consecutive cycles through the hook, successful products reach their ultimate goal of bringing users back repeatedly - without depending on costly advertising or aggressive messaging.
-
4 out of 5 stars
-
Great book, wish the narration was a little better.
- De Todays The Best Day - Dani Davis en 07-21-15
De: Nir Eyal, y otros
-
The Innovation Stack
- Building an Unbeatable Business One Crazy Idea at a Time
- De: Jim McKelvey
- Narrado por: Jim McKelvey
- Duración: 6 h y 23 m
- Versión completa
-
General4.5 out of 5 stars 993
-
Narración:5 out of 5 stars 840
-
Historia4.5 out of 5 stars 836
Frustrated by the high costs and difficulty of accepting credit card payments, McKelvey joined his friend Jack Dorsey (the cofounder of Twitter) to launch Square, a startup that would enable small merchants to accept credit card payments on their mobile phones. The Innovation Stack is a thrilling business narrative that's much bigger than the story of Square. It is an irreverent first-person look inside the world of entrepreneurship, and a call to action for all of us to find the entrepreneur within ourselves and identify and fix unsolved problems - one crazy idea at a time.
-
2 out of 5 stars
-
Nothing novel or innovative
- De C. Armstrong en 12-01-20
De: Jim McKelvey
-
Creativity, Inc. (The Expanded Edition)
- Overcoming the Unseen Forces That Stand in the Way of True Inspiration
- De: Ed Catmull, Amy Wallace - contributor
- Narrado por: Ed Catmull
- Duración: 17 h y 24 m
- Versión completa
-
General4.5 out of 5 stars 143
-
Narración:4.5 out of 5 stars 128
-
Historia4.5 out of 5 stars 127
The co-founder and longtime president of Pixar updates and expands his 2014 New York Times bestseller on creative leadership, reflecting on the management principles that built Pixar’s singularly successful culture, and on all he learned during the past nine years that allowed Pixar to retain its creative culture while continuing to evolve.
-
4 out of 5 stars
-
Ode to culture of creativity
- De J Kuo en 02-06-24
De: Ed Catmull, y otros
-
The Trust Edge
- How Top Leaders Gain Faster Results, Deeper Relationships, and a Strong Bottom Line
- De: David Horsager
- Narrado por: David Horsager
- Duración: 5 h y 42 m
- Versión completa
-
General4.5 out of 5 stars 200
-
Narración:4.5 out of 5 stars 169
-
Historia4.5 out of 5 stars 168
In The Trust Edge, David Horsager reveals the foundation of genuine success - trust. Based on research but made practical for today’s leader, The Trust Edge shows that trust is quantifiable and brings dramatic results to businesses and leaders. In this book, Horsager teaches listeners how to build the 8 Pillars of Trust. When leaders learn how to implement these pillars, they enjoy better relationships, reputations, retention, revenue, and results.
-
4 out of 5 stars
-
You need to build trust? Buy this audio book!
- De Nathan North en 03-20-14
De: David Horsager
-
Find Your Why
- A Practical Guide for Discovering Purpose for You and Your Team
- De: Simon Sinek, David Mead, Peter Docker
- Narrado por: Stephen Shedletzky, Simon Sinek
- Duración: 4 h y 56 m
- Versión completa
-
General4.5 out of 5 stars 2,429
-
Narración:4.5 out of 5 stars 2,045
-
Historia4 out of 5 stars 2,043
I believe fulfillment is a right and not a privilege. We are all entitled to wake up in the morning inspired to go to work, feel safe when we’re there and return home fulfilled at the end of the day. Achieving that fulfillment starts with understanding exactly WHY we do what we do. As Start With Why has spread around the world, countless readers have asked me the same question: How can I apply Start With Why to my career, team, company or nonprofit? Along with two of my colleagues, Peter Docker and David Mead, I created this hands-on, step-by-step guide to help you find your WHY.
-
1 out of 5 stars
-
DO NOT GET THE AUDIO BOOK GET THE BOOK BOOK
- De Jeff and Erin en 12-03-17
De: Simon Sinek, y otros
-
Uplifting Service
- The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet
- De: Ron Kaufman
- Narrado por: Adam Danoff
- Duración: 7 h y 30 m
- Versión completa
-
General4.5 out of 5 stars 82
-
Narración:4.5 out of 5 stars 70
-
Historia4.5 out of 5 stars 70
In this New York Times, USA Today, and Amazon.com best-selling book, Kaufman lays out the steps you can take to build a sustainable culture that delivers outstanding service every day. He offers the tools and practices that have been proven effective in businesses, governments, communities, and homes; on every continent; and in many languages.
-
5 out of 5 stars
-
A unique perspective on service
- De Shyam Kumar en 09-09-14
De: Ron Kaufman
-
Creating Magic
- 10 Common Sense Leadership Strategies from a Life at Disney
- De: Lee Cockerell
- Narrado por: Lee Cockerell
- Duración: 7 h y 36 m
- Versión completa
-
General4.5 out of 5 stars 1,342
-
Narración:4.5 out of 5 stars 1,077
-
Historia4.5 out of 5 stars 1,072
The secret for creating magic in our careers, our organizations, and our lives is simple: outstanding leadership, the kind that inspires employees, delights customers, and achieves extraordinary business results. No one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World Resort operations for over a decade.
-
5 out of 5 stars
-
Brilliant, simple, lessons on leadership
- De Garrett en 10-16-10
De: Lee Cockerell
-
Know What You're For
- A Growth Strategy for Work, an Even Better Strategy for Life
- De: Jeff Henderson, John C. Maxwell - foreword
- Narrado por: Jeff Henderson
- Duración: 5 h y 45 m
- Versión completa
-
General5 out of 5 stars 418
-
Narración:5 out of 5 stars 359
-
Historia5 out of 5 stars 355
Know What You're For details an effective growth strategy for businesses and nonprofits by closing the gap between two simple questions: What do you want to be known for? What are you known for? When the two answers match, organizations gain incredible momentum by unleashing the most powerful marketing force there is: lasting word-of-mouth support.
-
5 out of 5 stars
-
WOW!
- De Keehsa en 03-03-20
De: Jeff Henderson, y otros
-
Creative Confidence
- Unleashing the Creative Potential Within Us All
- De: Tom Kelley, David Kelley
- Narrado por: Dan Woren
- Duración: 7 h y 8 m
- Versión completa
-
General4.5 out of 5 stars 1,040
-
Narración:4.5 out of 5 stars 869
-
Historia4.5 out of 5 stars 858
Too often, companies and individuals assume that creativity and innovation are the domain of the "creative types." But two of the leading experts in innovation, design, and creativity on the planet show us that each and every one of us is creative. In an incredibly entertaining and inspiring narrative that draws on countless stories from their work at IDEO, the Stanford d.school, and with many of the world's top companies, David and Tom Kelley identify the principles and strategies that will allow us to tap into our creative potential.
-
4 out of 5 stars
-
A dull pointless book
- De A en 12-21-13
De: Tom Kelley, y otros
-
The Fred Factor
- How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary
- De: Mark Sanborn
- Narrado por: Mark Sanborn
- Duración: 2 h y 29 m
- Versión completa
-
General4.5 out of 5 stars 909
-
Narración:4.5 out of 5 stars 712
-
Historia4.5 out of 5 stars 701
In The Fred Factor, Mark Sanborn illuminates the simple steps each of us can take to transform our own lives from the ordinary into the extraordinary. Through stories about Fred and others like him, Sanborn reveals four basic "how to" principles that will help us bring fresh energy and creativity to our life and work.
-
1 out of 5 stars
-
Background Music Ruins Audible Experience
- De KDWJT22 en 11-14-17
De: Mark Sanborn
-
Unleash the Power of Storytelling
- Win Hearts, Change Minds, Get Results
- De: Rob Biesenbach
- Narrado por: Rob Biesenbach
- Duración: 3 h y 10 m
- Versión completa
-
General4.5 out of 5 stars 342
-
Narración:4.5 out of 5 stars 287
-
Historia4.5 out of 5 stars 283
Unleash the Power of Storytelling offers a practical roadmap to crafting and delivering more powerful, persuasive stories that you can use to get more of what you want out of your career and your life. Study after study confirms that stories have unparalleled power to break down walls, build trust, and influence people to act. More than facts and data alone, stories are fundamental to capturing and expressing our ideas, wishes, and beliefs and getting the results we want.
-
1 out of 5 stars
-
not much juice
- De Rami A. en 08-14-18
De: Rob Biesenbach
-
A Bridge Not Too Far
- Where Creativity Meets Innovation
- De: Deepak Ohri
- Narrado por: Deepak Ohri
- Duración: 4 h y 54 m
- Versión completa
-
General5 out of 5 stars 26
-
Narración:5 out of 5 stars 24
-
Historia5 out of 5 stars 24
A Bridge Not Too Far: Where Creativity Meets Innovation by Deepak Ohri is a must-listen and inspirational book for anyone seeking to harness the power of innovation and creativity to succeed in the business world. Ohri, founder and CEO of lebua Hotels and Resorts, shares his inspiring journey from humble beginnings to becoming a renowned award-winning entrepreneur in the luxury hospitality industry with a focus on management and leadership.
-
5 out of 5 stars
-
Happy with this purchase!
- De Anonymous User en 03-02-23
De: Deepak Ohri
-
Heart and Sell
- 10 Universal Truths Every Salesperson Needs to Know
- De: Shari Levitin
- Narrado por: Shari Levitin
- Duración: 7 h y 3 m
- Versión completa
-
General5 out of 5 stars 42
-
Narración:5 out of 5 stars 35
-
Historia5 out of 5 stars 35
Are you making it difficult for your potential customers to buy from you? Today's buyers are overloaded - overwhelmed by too much information and suffering from decision fatigue. Across industries, customers are delaying purchasing decisions or even choosing to stick with the status quo so they can avoid the dreaded "sales process". In response, many sales professionals are overcompensating with behaviors that are either too accommodating or that create high pressure - and alienating potential buyers in the process.
-
5 out of 5 stars
-
very detailed method how to sell
- De Kindle Customer en 03-20-25
De: Shari Levitin
-
The High-Speed Company
- Creating Urgency and Growth in a Nanosecond Culture
- De: Jason Jennings, Laurence Haughton
- Narrado por: Jason Jennings
- Duración: 6 h y 52 m
- Versión completa
-
General5 out of 5 stars 28
-
Narración:5 out of 5 stars 27
-
Historia4.5 out of 5 stars 27
Best-selling author Jason Jennings believes that urgency and speed are keys to the growth of any business. Leaders need to adapt and ignite their workplace cultures to prevent everyone from falling behind. Jennings draws on years of research and 11,000+ in-depth interviews with executives, business owners, and CEOs across the country to uncover how successful leaders build cultures that support constant innovation and growth.
-
5 out of 5 stars
-
Incredible testament to the spirit of positive growth and change
- De Alexandra d. en 04-05-23
De: Jason Jennings, y otros
Relacionado con este tema
-
Managers as Mentors
- Building Partnerships for Learning (Third Edition)
- De: Chip R. Bell, Marshall Goldsmith
- Narrado por: Mark Peckham
- Duración: 6 h y 34 m
- Versión completa
-
General4 out of 5 stars 88
-
Narración:4.5 out of 5 stars 78
-
Historia4.5 out of 5 stars 77
Managers as Mentors is a rapid-fire listen and a provocative guide to helping associates grow and adapt in today’s tumultuous organizations. This new edition has been thoroughly revised and updated. As with previous editions there is a fictional case study of a mentor-protégé relationship running through the book, but this is augmented with six actual case studies of top CEOs who relate key mentoring experiences in their lives. This hands-on guide takes the mystery out of effective mentoring.
-
4 out of 5 stars
-
Great tips and tools on mentoring
- De Hello en 01-14-23
De: Chip R. Bell, y otros
-
All In
- How the Best Managers Create a Culture of Belief and Drive Big Results
- De: Adrian Gostick, Chester Elton
- Narrado por: Adrian Gostick, Chester Elton
- Duración: 6 h y 55 m
- Versión completa
-
General4.5 out of 5 stars 149
-
Narración:4.5 out of 5 stars 128
-
Historia4 out of 5 stars 126
To have any hope of succeeding as a manager, you need to get your people all in. Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters. Based on their extensive consulting experience, the authors present a simple seven-step road map for creating a culture of belief.
-
4 out of 5 stars
-
Interesting Theories in Management
- De Nancy en 07-28-12
De: Adrian Gostick, y otros
-
Fred 2.0
- New Ideas on How to Keep Delivering Extraordinary Results
- De: Mark Sanborn, Margaret Kelly - foreword
- Narrado por: Stephen Bel Davies
- Duración: 4 h y 40 m
- Versión completa
-
General4 out of 5 stars 81
-
Narración:4.5 out of 5 stars 76
-
Historia4 out of 5 stars 77
Nine years ago, best-selling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred’s story inspired millions. Companies - even, cities - were inspired to turn the ordinary into the extraordinary each day. Today, with stiff competition from the networked global economy, delivering extraordinary results is more important than ever. With Fred 2.0, Mark not only revisits the original Fred to gain new insights, but also equips all of us with new strategies to achieve more.
-
4 out of 5 stars
-
Excellent extension of The Fred Factor
- De Mike Henry Sr. en 02-07-15
De: Mark Sanborn, y otros
-
Coloring Outside the Lines
- Business Thoughts on Creativity, Marketing, and Sales
- De: Jeff Tobe
- Narrado por: Jeff Tobe
- Duración: 2 h y 48 m
- Versión completa
-
General4.5 out of 5 stars 92
-
Narración:4.5 out of 5 stars 83
-
Historia4.5 out of 5 stars 83
This audio from creativity guru Jeff Tobe is an unusually charming collection of warm, funny, and instructive business tales. It provides numerous examples of street-smart sales tactics, exemplary customer service, and outside-the-lines marketing. The audio program encourages anyone with an entrepreneurial spirit by providing story after story of creative ideas and inspiration. In Coloring Outside the Lines: Business Thoughts on Creativity, Marketing, and Sales, Jeff Tobe shows that when you compete head-on in business you are just agreeing to play by the same old rules.
-
5 out of 5 stars
-
Hilarious and Charming, yet still Authentic
- De Michael Beyer en 02-09-23
De: Jeff Tobe
-
The New Gold Standard
- 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli, Tom Parks
- Duración: 8 h y 12 m
- Versión completa
-
General4.5 out of 5 stars 521
-
Narración:4.5 out of 5 stars 428
-
Historia4.5 out of 5 stars 426
The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization.
-
4 out of 5 stars
-
Very good information
- De Sand Storm IR.Tools Technology en 09-06-15
-
Uniquely You
- Transform Your Organization by Becoming the Leader Only You Can Be
- De: Ron Kitchens
- Narrado por: Ron Kitchens
- Duración: 5 h
- Versión completa
-
General5 out of 5 stars 28
-
Narración:4.5 out of 5 stars 26
-
Historia4.5 out of 5 stars 26
For young professionals and entrepreneurs, there is no shortage of gurus, processes, and quick-fix formulas to chase in the quest to grow their business, lead their team, and find personal fulfillment. In fact, there are so many out there that it's exhausting. Wouldn't it be better to realize that the leadership lessons we need to learn are not out there somewhere but in here, in our own lives? That instead of becoming a knock-off of someone else, we can be uniquely ourselves?
-
5 out of 5 stars
-
Great leadership nuggets!
- De Royce Morton en 01-20-23
De: Ron Kitchens
-
Managers as Mentors
- Building Partnerships for Learning (Third Edition)
- De: Chip R. Bell, Marshall Goldsmith
- Narrado por: Mark Peckham
- Duración: 6 h y 34 m
- Versión completa
-
General4 out of 5 stars 88
-
Narración:4.5 out of 5 stars 78
-
Historia4.5 out of 5 stars 77
Managers as Mentors is a rapid-fire listen and a provocative guide to helping associates grow and adapt in today’s tumultuous organizations. This new edition has been thoroughly revised and updated. As with previous editions there is a fictional case study of a mentor-protégé relationship running through the book, but this is augmented with six actual case studies of top CEOs who relate key mentoring experiences in their lives. This hands-on guide takes the mystery out of effective mentoring.
-
4 out of 5 stars
-
Great tips and tools on mentoring
- De Hello en 01-14-23
De: Chip R. Bell, y otros
-
All In
- How the Best Managers Create a Culture of Belief and Drive Big Results
- De: Adrian Gostick, Chester Elton
- Narrado por: Adrian Gostick, Chester Elton
- Duración: 6 h y 55 m
- Versión completa
-
General4.5 out of 5 stars 149
-
Narración:4.5 out of 5 stars 128
-
Historia4 out of 5 stars 126
To have any hope of succeeding as a manager, you need to get your people all in. Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters. Based on their extensive consulting experience, the authors present a simple seven-step road map for creating a culture of belief.
-
4 out of 5 stars
-
Interesting Theories in Management
- De Nancy en 07-28-12
De: Adrian Gostick, y otros
-
Fred 2.0
- New Ideas on How to Keep Delivering Extraordinary Results
- De: Mark Sanborn, Margaret Kelly - foreword
- Narrado por: Stephen Bel Davies
- Duración: 4 h y 40 m
- Versión completa
-
General4 out of 5 stars 81
-
Narración:4.5 out of 5 stars 76
-
Historia4 out of 5 stars 77
Nine years ago, best-selling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred’s story inspired millions. Companies - even, cities - were inspired to turn the ordinary into the extraordinary each day. Today, with stiff competition from the networked global economy, delivering extraordinary results is more important than ever. With Fred 2.0, Mark not only revisits the original Fred to gain new insights, but also equips all of us with new strategies to achieve more.
-
4 out of 5 stars
-
Excellent extension of The Fred Factor
- De Mike Henry Sr. en 02-07-15
De: Mark Sanborn, y otros
-
Coloring Outside the Lines
- Business Thoughts on Creativity, Marketing, and Sales
- De: Jeff Tobe
- Narrado por: Jeff Tobe
- Duración: 2 h y 48 m
- Versión completa
-
General4.5 out of 5 stars 92
-
Narración:4.5 out of 5 stars 83
-
Historia4.5 out of 5 stars 83
This audio from creativity guru Jeff Tobe is an unusually charming collection of warm, funny, and instructive business tales. It provides numerous examples of street-smart sales tactics, exemplary customer service, and outside-the-lines marketing. The audio program encourages anyone with an entrepreneurial spirit by providing story after story of creative ideas and inspiration. In Coloring Outside the Lines: Business Thoughts on Creativity, Marketing, and Sales, Jeff Tobe shows that when you compete head-on in business you are just agreeing to play by the same old rules.
-
5 out of 5 stars
-
Hilarious and Charming, yet still Authentic
- De Michael Beyer en 02-09-23
De: Jeff Tobe
-
The New Gold Standard
- 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli, Tom Parks
- Duración: 8 h y 12 m
- Versión completa
-
General4.5 out of 5 stars 521
-
Narración:4.5 out of 5 stars 428
-
Historia4.5 out of 5 stars 426
The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization.
-
4 out of 5 stars
-
Very good information
- De Sand Storm IR.Tools Technology en 09-06-15
-
Uniquely You
- Transform Your Organization by Becoming the Leader Only You Can Be
- De: Ron Kitchens
- Narrado por: Ron Kitchens
- Duración: 5 h
- Versión completa
-
General5 out of 5 stars 28
-
Narración:4.5 out of 5 stars 26
-
Historia4.5 out of 5 stars 26
For young professionals and entrepreneurs, there is no shortage of gurus, processes, and quick-fix formulas to chase in the quest to grow their business, lead their team, and find personal fulfillment. In fact, there are so many out there that it's exhausting. Wouldn't it be better to realize that the leadership lessons we need to learn are not out there somewhere but in here, in our own lives? That instead of becoming a knock-off of someone else, we can be uniquely ourselves?
-
5 out of 5 stars
-
Great leadership nuggets!
- De Royce Morton en 01-20-23
De: Ron Kitchens
-
Know What You're For
- A Growth Strategy for Work, an Even Better Strategy for Life
- De: Jeff Henderson, John C. Maxwell - foreword
- Narrado por: Jeff Henderson
- Duración: 5 h y 45 m
- Versión completa
-
General5 out of 5 stars 418
-
Narración:5 out of 5 stars 359
-
Historia5 out of 5 stars 355
Know What You're For details an effective growth strategy for businesses and nonprofits by closing the gap between two simple questions: What do you want to be known for? What are you known for? When the two answers match, organizations gain incredible momentum by unleashing the most powerful marketing force there is: lasting word-of-mouth support.
-
5 out of 5 stars
-
WOW!
- De Keehsa en 03-03-20
De: Jeff Henderson, y otros
-
The Orange Revolution
- How One Great Team Can Transform an Entire Organization
- De: Adrian Gostick, Chester Elton
- Narrado por: Adrian Gostick, Chester Elton
- Duración: 7 h y 3 m
- Versión completa
-
General4 out of 5 stars 49
-
Narración:4.5 out of 5 stars 37
-
Historia4.5 out of 5 stars 39
Following the enormous popularity of their bestselling The Carrot Principle, Adrian Gostick and Chester Elton return with a groundbreaking guide to building high-performance teams. The powerful research reported in The Orange Revolution reveals that the true driver of exceptional success for great companies is not a genius CEO....
-
5 out of 5 stars
-
Good Business Book on Teams
- De Lisa en 09-25-11
De: Adrian Gostick, y otros
-
Joy, Inc.
- How We Built a Workplace People Love
- De: Richard Sheridan
- Narrado por: Tim Andres Pabon
- Duración: 7 h y 28 m
- Versión completa
-
General4.5 out of 5 stars 308
-
Narración:4.5 out of 5 stars 275
-
Historia4.5 out of 5 stars 269
Joy, Inc. offers an inside look at how Sheridan and Menlo created a joyful culture, and shows how any organization can follow their methods for a more passionate team and sustainable, profitable results. Sheridan also shows how to run smarter meetings and build cultural training into your hiring process. Joy, Inc. offers an inspirational blueprint for listeners in any field who want a committed, energizing atmosphere at work - leading to sustainable business results.
-
5 out of 5 stars
-
Hey Menlo.
- De Stacey Colón en 03-25-16
De: Richard Sheridan
-
Everybody Matters
- The Extraordinary Power of Caring for Your People Like Family
- De: Bob Chapman, Raj Sisodia
- Narrado por: Steven Menasche
- Duración: 8 h y 51 m
- Versión completa
-
General4.5 out of 5 stars 384
-
Narración:4.5 out of 5 stars 323
-
Historia4.5 out of 5 stars 320
Starting in 1997, Bob Chapman and Barry-Wehmiller pioneered a dramatically different approach to leadership that creates off-the-charts morale, loyalty, creativity, and business performance. The company utterly rejects the idea that employees are simply functions to be moved around, "managed" with carrots and sticks, or discarded at will. Instead Barry-Wehmiller manifests the reality that every single person matters, just like in a family. That's not a cliché on a mission statement; it's the bedrock of the company's success.
-
1 out of 5 stars
-
A Much Better Read
- De Bob Burton en 12-14-18
De: Bob Chapman, y otros
-
The High-Speed Company
- Creating Urgency and Growth in a Nanosecond Culture
- De: Jason Jennings, Laurence Haughton
- Narrado por: Jason Jennings
- Duración: 6 h y 52 m
- Versión completa
-
General5 out of 5 stars 28
-
Narración:5 out of 5 stars 27
-
Historia4.5 out of 5 stars 27
Best-selling author Jason Jennings believes that urgency and speed are keys to the growth of any business. Leaders need to adapt and ignite their workplace cultures to prevent everyone from falling behind. Jennings draws on years of research and 11,000+ in-depth interviews with executives, business owners, and CEOs across the country to uncover how successful leaders build cultures that support constant innovation and growth.
-
5 out of 5 stars
-
Incredible testament to the spirit of positive growth and change
- De Alexandra d. en 04-05-23
De: Jason Jennings, y otros
-
Winning from Within
- A Breakthrough Method for Leading, Living, and Lasting Change
- De: Erica Ariel Fox
- Narrado por: Tavia Gilbert
- Duración: 10 h y 2 m
- Versión completa
-
General4.5 out of 5 stars 61
-
Narración:4 out of 5 stars 49
-
Historia4.5 out of 5 stars 50
Life is a series of negotiations, whether or not you think of yourself as a negotiator. From seemingly insignificant daily decisions to major life choices, you negotiate every time you aim to persuade, argue over a decision, or resolve a conflict. But as negotiations and leadership expert Erica Ariel Fox reveals, the most important negotiations - the ones that determine the impact of our actions and the quality of our lives - are those we have with ourselves.
-
5 out of 5 stars
-
Enlightening is an understatement
- De Lucas en 01-13-19
De: Erica Ariel Fox
-
The Relationship Economy
- Building Stronger Customer Connections in the Digital Age
- De: John R. DiJulius III
- Narrado por: Joel Richards
- Duración: 5 h y 22 m
- Versión completa
-
General5 out of 5 stars 24
-
Narración:5 out of 5 stars 22
-
Historia5 out of 5 stars 22
In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever - and they will be the key to success for businesses moving forward.
-
5 out of 5 stars
-
Reinforces core values
- De Vicki Cloutier en 04-07-22
-
Taking People With You
- The Only Way to Make Big Things Happen
- De: David Novak
- Narrado por: Sean Pratt
- Duración: 6 h y 55 m
- Versión completa
-
General4.5 out of 5 stars 354
-
Narración:4.5 out of 5 stars 293
-
Historia4.5 out of 5 stars 291
David Novak learned long ago that you can't lead a great organization of any size without getting your people aligned, enthusiastic, and focused relentlessly on the mission. But how do you do that? There are countless leadership books, but how many will actually help a Taco Bell shift manager, a Fortune 500 CEO, a new entrepreneur, or anyone in between? Over his 15 years at Yum! Brands, Novak has developed a trademarked program he calls Taking People with You.
-
2 out of 5 stars
-
I would like to recommend this book... but can't.
- De Michael en 01-30-12
De: David Novak
-
The 8th Habit
- From Effectiveness to Greatness
- De: Stephen R. Covey
- Narrado por: Stephen R. Covey
- Duración: 14 h y 23 m
- Versión completa
-
General4.5 out of 5 stars 1,899
-
Narración:4.5 out of 5 stars 1,134
-
Historia4.5 out of 5 stars 1,137
The 8th Habit is the answer to the soul's yearning for greatness, the organization's imperative for significance and superior results, and humanity's search for its "voice". Profound, compelling, and stunningly timely, this groundbreaking new audiobook of next level thinking gives a clear way to finally tap the limitless value-creation promise of the Knowledge Worker Age.
-
1 out of 5 stars
-
A Real Disappointment
- De Mark en 03-08-07
De: Stephen R. Covey
-
The Little Big Things
- 163 Ways to Pursue EXCELLENCE
- De: Tom Peters
- Narrado por: Tom Peters
- Duración: 11 h y 57 m
- Versión completa
-
General4 out of 5 stars 322
-
Narración:4 out of 5 stars 136
-
Historia4 out of 5 stars 136
"Years ago, I wrote about a retail store in the Palo Alto environs—a good one, which had a box of two-cent candies at the checkout. I subsequently remember that 'little' parting gesture of the two-cent candy as a symbol of all that is Excellent at that store. Dozens of people who have attended seminars of mine have come up to remind me, sometimes 15 or 20 years later, of “the two-cent candy story,” and to tell me how it had a sizable impact on how they did business."
-
1 out of 5 stars
-
Really hard to listen
- De Alexander en 06-03-10
De: Tom Peters
-
It's Not About the Coffee
- Leadership Principles from a Life at Starbucks
- De: Howard Behar
- Narrado por: Malcolm Hillgartner
- Duración: 4 h y 22 m
- Versión completa
-
General4.5 out of 5 stars 265
-
Narración:4.5 out of 5 stars 211
-
Historia4.5 out of 5 stars 213
Howard Behar is one of three top executives who have helped shape one of the most recognized companies in the world: Starbucks. A widely acclaimed leader, Behar, with his signature energy, smarts, high expectations, and belief in people, has become a symbol of the soul and candor of the Starbucks culture.
-
5 out of 5 stars
-
Top Level Leadership
- De ManifestingMango en 07-31-09
De: Howard Behar
-
Flipping the Switch
- Unleash the Power of Personal Accountability Using the QBQ!
- De: John G. Miller
- Narrado por: John G. Miller
- Duración: 1 h y 38 m
- Versión completa
-
General4.5 out of 5 stars 228
-
Narración:5 out of 5 stars 192
-
Historia4.5 out of 5 stars 193
In QBQ! The Question Behind the Question, John G. Miller revealed how personal accountability helps to create opportunity, overcome obstacles, and achieve goals by eliminating blame, complaining, and procrastination. The result? Stronger organizations, more dynamic teams, and healthier relationships. Now Miller takes listeners to the next level to show how they can use the power of the QBQ! and personal accountability every day. When a light switch is flipped the flow of energy that is released reaches the lightbulb in an instant, bringing it to life.
-
4 out of 5 stars
-
Quick listen
- De Shea en 09-20-23
De: John G. Miller
Lo que los oyentes dicen sobre Inside Your Customer's Imagination
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
-
Total5 out of 5 stars
-
Ejecución5 out of 5 stars
-
Historia5 out of 5 stars
- Joy
- 02-19-24
Standing out in an outstanding world
Wow! Chip not only has innovative ideas, but he shares so many innovative concepts from others that this book stands out. Definitely a must read/listen for anyone in the world of marketing or sales and service. The cooperative approach is the key.
Se ha producido un error. Vuelve a intentarlo dentro de unos minutos.
Has calificado esta reseña.
Reportaste esta reseña