HBR's 10 Must Reads on Trust (With Bonus Article "Begin with Trust" by Frances X. Frei and Anne Morriss)
HBR's 10 Must Reads Series
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Narrated by:
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Carolyn Jania
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Michael Butler Murray
About this listen
Business success begins with trust.
Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more productive and creative. Businesses that earn their customers' trust maintain better relationships and reap better results. Meanwhile, breaches of trust between companies and the public are becoming more frequent—and more costly.
If you read (or listen to) nothing else on trust, listen to these ten articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you build, maintain, and repair trust, both as a leader and as a company.
This book will inspire you to: develop trust through competence, legitimacy, and impact; understand the neuroscience of trust; follow through on your commitments to stakeholders; negotiate better with an untrustworthy counterpart; see your company through the eyes of your customers; and rebuild relationships after a breakdown of trust.
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In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty - with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty.
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If you are a CXer, you have to read/listen to it
- By Shirley Campbell on 05-26-23
By: Matthew Dixon, and others
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Solving Problems with Design Thinking
- Ten Stories of What Works
- By: Jeanne Liedtka, Andrew King, Kevin Bennett
- Narrated by: Dina Pearlman
- Length: 7 hrs and 19 mins
- Unabridged
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Design-oriented firms such as Apple and IDEO have demonstrated how design thinking can directly affect business results. Yet most managers lack a real sense of how to put this new approach to use for issues other than product development and sales growth. Solving Problems with Design Thinking details 10 real-world examples of managers who successfully applied design methods at 3M, Toyota, IBM, Intuit, and SAP; entrepreneurial start-ups such as MeYou Health; and government and social sector organizations.
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Excellent book for design thinkers
- By Amazon Customer on 11-16-16
By: Jeanne Liedtka, and others
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Organizational Culture and Leadership, Fifth Edition
- By: Edgar H. Schein, Peter Schein
- Narrated by: Noah Michael Levine
- Length: 12 hrs and 34 mins
- Unabridged
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Organizational Culture and Leadership is the classic reference for managers and students seeking a deeper understanding of the inter-relationship of organizational culture dynamics and leadership. Author Edgar Schein is the 'father' of organizational culture, world-renowned for his expertise and research in the field; in this book, he analyzes and illustrates through cases the abstract concept of culture and shows its importance to the management of organizational change.
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Terrible listening experience
- By Ashley on 01-26-19
By: Edgar H. Schein, and others
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The Amazon Way: Amazon's 14 Leadership Principles
- By: John Rossman, Tom Alberg - foreword
- Narrated by: Jeff Cummings
- Length: 4 hrs and 40 mins
- Unabridged
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The 3rd edition of The Amazon Way is one of the rare business leadership books giving actionable insights for innovation and business growth to be the basis for your digital transformation gameplan. The Amazon Way translates Amazon's unique culture and management practices into insights and opportunities, as only an Amazon executive and expert advisor could do for the Amazon Leadership Principles giving listeners one of the essential business leadership books for the digital era.
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Good overview about Amazon
- By MrsSnuggs0512 on 06-05-24
By: John Rossman, and others
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How to Train Your Mind
- Exploring the Productivity Benefits of Meditation
- By: Chris Bailey
- Narrated by: Chris Bailey
- Length: 3 hrs and 18 mins
- Original Recording
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Meditation makes you more productive because it lets you earn back time. For each minute you spend meditating, you'll earn around nine minutes back, as Chris Bailey - author of The Productivity Project and Hyperfocus - will show in this candid and counter-intuitive guide to the productivity benefits of meditation.
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Started Listening By Accident
- By T.D.Willis on 01-17-21
By: Chris Bailey
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Maybe You Should Talk to Someone
- A Therapist, HER Therapist, and Our Lives Revealed
- By: Lori Gottlieb
- Narrated by: Brittany Pressley
- Length: 14 hrs and 21 mins
- Unabridged
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One day, Lori Gottlieb is a therapist who helps patients in her Los Angeles practice. The next, a crisis causes her world to come crashing down. Enter Wendell, the quirky but seasoned therapist in whose office she suddenly lands. With his balding head, cardigan, and khakis, he seems to have come straight from Therapist Central Casting. Yet he will turn out to be anything but.
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It was like a hallmark movie being waterboarded into my ears for 15 hours
- By Amazon Customer on 10-01-19
By: Lori Gottlieb
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The Obesity Code
- Unlocking the Secrets of Weight Loss
- By: Dr. Jason Fung
- Narrated by: Brian Nishii
- Length: 10 hrs and 9 mins
- Unabridged
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In this highly listenable and provocative book, Dr. Jason Fung sets out an original, robust theory of obesity that provides startling insights into proper nutrition. In addition to his five basic steps - a set of lifelong habits that will improve your health and control your insulin levels - Dr. Fung explains how to use intermittent fasting to break the cycle of insulin resistance and reach a healthy weight - for good.
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There is a PDF, Folks
- By Cynthia on 06-27-17
By: Dr. Jason Fung
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Episodes
- The True Story of Two Friends & One Diagnosis
- By: Mara Altman, Kat Alexander
- Narrated by: Mara Altman, Kat Alexander
- Length: 7 hrs and 5 mins
- Original Recording
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In Episodes, lifelong best friends Kat and Mara take listeners on an unfiltered journey through friendship, mental illness, and survival. Kat, a successful professional, is preparing for marriage and motherhood. On her fourth round of IVF, it happened—a frantic call to Mara. Mara comes over to find Kat, her friend of 25 years—the one who'd always been levelheaded, hilarious, and over-the-top thoughtful—trying to jump through a window.
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Just listen!
- By AJ on 11-17-24
By: Mara Altman, and others
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Take Control of Your Life
- How to Silence Fear and Win the Mental Game
- By: Mel Robbins
- Narrated by: Mel Robbins
- Length: 10 hrs and 3 mins
- Unabridged
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Mel Robbins is back! The international bestselling phenomenon and creator of The Five Second Rule and Kick Ass with Mel Robbins returns to help you tackle the single biggest obstacle you face: fear. This life-changing Audible Original features a powerful mix of one-on-one life-coaching sessions and a personal narrative with vital take-aways that you can start using immediately.
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Stop living in fear
- By Nike7 on 02-08-19
By: Mel Robbins
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Natural Rapid Weight Loss, Lose Weight Faster with Hypnosis, Meditation, and Affirmations
- The Sleep Learning System
- By: Joel Thielke
- Narrated by: Joel Thielke
- Length: 2 hrs and 47 mins
- Original Recording
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Naturally lose weight fast and get the body you've been wanting. Stop old habits in their tracks, shed pounds now, and feel amazing. Rapid weight loss is yours today with this powerful guided meditation program from the Sleep Learning System and world-renowned hypnotherapist Joel Thielke.
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My new favorite hypnosis audio!
- By Penny on 04-03-16
By: Joel Thielke
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Atomic Attraction: The Psychology of Attraction
- By: Christopher Canwell
- Narrated by: Christopher Canwell, Jackson Parker
- Length: 7 hrs and 7 mins
- Unabridged
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Performance
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In Atomic Attraction Christopher Canwell takes us on a journey through the dark waters of attraction. What turns women on? What makes them choose one man over another? And how can you become truly desirable and attractive? This book answers these questions by combining the latest scientific research with real-life case studies to show you, the listener, how to ignite the fires of attraction and captivate those around you.
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Disappointing.
- By Rose Conley on 01-19-20
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The Unappreciated Power of Naps
- By: Jade Wu, The Great Courses
- Narrated by: Jade Wu
- Length: 2 hrs and 35 mins
- Original Recording
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In The Unappreciated Power of Naps, sleep researcher and clinical psychologist Dr. Jade Wu will uncover the truth about napping and its amazing benefits for both mind and body. Across six revealing lectures, you’ll examine what science tells us about the benefits—and, yes, the potential downsides—of napping.
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I got a detailed understanding of nap and how important it is to sleep and health.
- By Hansle on 09-07-24
By: Jade Wu, and others
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How to Release Anxiety
- By: Gabrielle Bernstein
- Narrated by: Gabrielle Bernstein
- Length: 1 hr and 29 mins
- Original Recording
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Overall
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Performance
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It’s not just you. Stress levels are at an all-time high—so much so that a recently convened panel of medical experts in the US has recommended that all adults under the age of 65 be screened for anxiety. In How to Release Anxiety, Gabby Bernstein offers simple, actionable steps for feeling better, living with more ease, and showing up for those around us. Gabby’s unusual advice: Rather than manage your anxiety, what if you befriended it? Gabby posits that what we befriend, we can ultimately be at ease with. So she invites us to get curious.
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Not my thing, but one good point
- By Scott on 10-22-22
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the questions to ask yourself to help get through different stages in life.
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boring
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Unbelievable !! Fantastic!!
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Hope for Cynics
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For thousands of years, people have argued about whether humanity is selfish or generous, cruel or kind. But recently, our answers have changed. In 1972, half of Americans agreed that most people can be trusted; by 2018, only a third did. Different generations, genders, religions, and political parties can’t seem to agree on anything, except that they all think human virtue is evaporating.
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Horrible
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