![El cliente sale de viaje [The Client Goes on a Trip] Audiobook By Raquel Serradilla, José M. Sánchez Guitián cover art](https://m.media-amazon.com/images/I/41UHG44TwFL._SL500_.jpg)
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El cliente sale de viaje [The Client Goes on a Trip]
- Narrated by: Carmen Huete
- Length: 7 hrs and 51 mins
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El cliente sale de viaje [The Client Goes on a Trip]
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Publisher's summary
Cliente es el que paga por algo, y el significado de este término apenas ha tenido revisión desde la Antigua Roma. La mezcla de conceptos como usuario, consumidor, comprador, paciente, público, fiel o continuo lo hacen más complejo. Pero con la llegada de la Inteligencia Artificial van a cambiar todos los paradigmas de las relaciones empresa y cliente. Este libro es una reflexión que coloca al cliente en diferentes escenarios e intenta explicar el futuro de sus decisiones para entender las transformaciones que están sufriendo los servicios de atención al cliente y fidelización de las compañías.
Grabado en español ibérico (España).
Please note: This audiobook is in Spanish.
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