Business Etiquette
Adding the Polish That Builds Profits
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Business Etiquette
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Narrated by:
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Lydia Ramsey
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Wayne Kelly
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By:
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Lydia Ramsey
About this listen
Lydia Ramsey specializes in business etiquette, professional conduct and customer service. She will help you develop the skills to attract and retain clients through the simple practice of modern manners and the basic principles of courtesy, kindness, and respect.
Topics covered are:
- First impressions
- The art of networking
- Business dress
- Professional correspondence
- Email and social media etiquette
- Workplace manners
- Dining for profit
What's in it for you?
- Never again walk into a networking event wondering if you are making a good impression
- Never again get stuck trying to make conversation with strangers
- Never again question which fork to use or which bread and butter plate is yours
- Never again agonize over what to wear to an interview or a client meeting
- Never again question how to handle conflict in the office
- Feel confident that you and your employees have the interpersonal skills to grow your business and to build better business relationships
- Feel positive about your professional image no matter what the situation
- Be at ease in the business environment
Who should take this course?
- Job seekers
- Rising executives
- Entrepreneurs
- Corporate and non-profit leaders
- Sales teams
- High school and college students
- Anyone who wants to get ahead in business
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- Length: 10 hrs and 2 mins
- Unabridged
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Overall4.5 out of 5 stars 103
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Performance4.5 out of 5 stars 87
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Story4 out of 5 stars 87
A witty, wise, straight-talking career guide for women, I Shouldn't Be Telling You This is the perfect book for the current economic climate, whether you're just starting out, re-entering the workforce after maternity leave, or simply looking for a career change; it contains essential tips and bold strategies from a gutsy innovator who helped increase Cosmo's circulation by half a million copies per month.
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5 out of 5 stars
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AMAZING
- By valarie on 01-21-14
By: Kate White
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You've Got 8 Seconds
- Communication Secrets for a Distracted World
- By: Paul Hellman
- Narrated by: Paul Hellman
- Length: 4 hrs and 37 mins
- Unabridged
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Overall4 out of 5 stars 128
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Performance4.5 out of 5 stars 115
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Story4.5 out of 5 stars 112
Every day at work, people do three things: talk, listen, and pretend to listen. That's not surprising when you consider that the average attention span has dropped to 8 seconds. To break through, says high-stakes communications expert Paul Hellman, you need to focus on your audience, be slightly different, and deliver with finesse.
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1 out of 5 stars
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I gave him 7200 seconds!
- By Hyytekk on 08-02-19
By: Paul Hellman
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Fundraising the Dead
- A Museum Mystery
- By: Sheila Connolly
- Narrated by: Robin Miles
- Length: 10 hrs and 38 mins
- Unabridged
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Overall4 out of 5 stars 195
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Performance4 out of 5 stars 172
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Story4 out of 5 stars 171
At The Society for the Preservation of Pennsylvania Antiques, fundraiser Eleanor "Nell" Pratt solicits donations - and sometimes solves crimes. When a collection of George Washington's letters is lost on the same day that an archivist is found dead, it seems strange that the Society president isn't pushing for an investigation. Nell goes digging herself, and soon uncovers a long, rich history of crime.
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3 out of 5 stars
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Not Sure About This Series
- By Chalis on 11-21-14
By: Sheila Connolly
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The View from Penthouse B
- By: Elinor Lipman
- Narrated by: Mia Barron
- Length: 8 hrs and 47 mins
- Unabridged
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Overall4 out of 5 stars 98
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Performance4 out of 5 stars 91
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Story4 out of 5 stars 91
Unexpectedly widowed Gwen-Laura Schmidt is still mourning her husband when her sister, Margot, invites her to join forces as roommates in Margot's luxurious Village apartment. For Margot, divorced amid scandal, then made Ponzi-poor, it's a chance to shake Gwen out of her grief and help make ends meet. To further this effort she enlists a third boarder, the handsome Anthony. As the three swap money-making schemes and Gwen ventures back out into the dating world, the arrival of Margot's paroled ex in the apartment downstairs creates not just complications but the chance for all sorts of unexpected forgiveness.
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5 out of 5 stars
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A Must-Listen Lipman Novel
- By L. Syre on 06-10-15
By: Elinor Lipman
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Hot Mess
- By: Emily Belden
- Narrated by: Amanda Ronconi
- Length: 13 hrs and 3 mins
- Unabridged
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Overall4.5 out of 5 stars 58
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Performance4.5 out of 5 stars 55
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Story4.5 out of 5 stars 54
Twenty-something Allie Simon is used to playing by the rules - until Chicago's most sought-after, up-and-coming culinary genius, Benji Zane, walks into her world and pulls her into his. The only thing more renowned than Benji's mouthwatering masterpieces and equally luscious good looks? His struggle with addiction and his reckless tendency to live life on the edge, no matter the havoc he wreaks along the way. But loving someone means supporting him no matter what, or so Allie tells herself.
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4 out of 5 stars
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Just finished...
- By Joanne Cunningham on 01-08-19
By: Emily Belden
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Hooked on Murder
- Crochet Mystery Series, Book 1
- By: Betty Hechtman
- Narrated by: Margaret Strom
- Length: 9 hrs and 32 mins
- Unabridged
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Overall4.5 out of 5 stars 197
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Performance4.5 out of 5 stars 173
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Story4.5 out of 5 stars 172
When bookstore event coordinator Molly Pink stumbles across the dead body of a crochet group's leader, her complicated past with the woman makes her a prime suspect. But while Molly's fending off a detective with a personal grudge and navigating the pitfalls of crochet group politics, the real killer remains at large. And it's up to her to catch the culprit - before she winds up in a tight knot....
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4 out of 5 stars
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Good Book, Clean content for the most part.
- By Kryst on 11-04-16
By: Betty Hechtman
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What Doesn't Kill You
- By: Virginia DeBerry, Donna Grant
- Narrated by: Virginia DeBerry, Donna Grant
- Length: 10 hrs and 23 mins
- Unabridged
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Overall4.5 out of 5 stars 108
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Performance4.5 out of 5 stars 87
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Story4.5 out of 5 stars 86
What Doesn't Kill You is the story of how Thomasina Hodges, a.k.a. Tee, loses her job and finds herself. Tee's evolution after her sudden and unexpected outplacement, is loosely based on the stages of grief - denial, anger, bargaining, depression, acceptance, relinquishing, readjusting, and reinvesting. For Tee, losing her job is like a death, but with time, and some bumps, bruises and a new attitude, she comes out on the other side, having reassessed what's important in her life.
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5 out of 5 stars
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Excellent story
- By Doris Greene on 04-11-24
By: Virginia DeBerry, and others
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Polish Your Poise with Madame Chic
- Lessons in Everyday Elegance
- By: Jennifer L. Scott
- Narrated by: Amy Rubinate
- Length: 4 hrs and 3 mins
- Unabridged
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Overall4.5 out of 5 stars 481
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Performance4 out of 5 stars 412
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Story4.5 out of 5 stars 406
Just step out your door today, and you will notice that poise is a rarity in our wired, fast-paced, and unmannerly world. As uncivil behaviors like flip-flops at Broadway shows and digital oversharing proliferate, this timely book reminds us of the quiet power of behaving with dignity, kindness, and grace. Jennifer L. Scott's Parisian mentor, Madame Chic, embodied poise and not just with the good posture, stylish attire, and natural manners that made her extraordinarily elegant.
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4 out of 5 stars
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The speaker's voice sounds very robotic
- By Bobbie Monroe on 01-09-16
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Manhattans and Murder
- The Murder, She Wrote Mysteries, Book 2
- By: Jessica Fletcher, Donald Bain
- Narrated by: Beth Porter
- Length: 6 hrs and 36 mins
- Unabridged
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Overall4 out of 5 stars 596
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Performance4 out of 5 stars 549
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Story4 out of 5 stars 545
Promoting her latest books brings best-selling mystery writer Jessica Fletcher to New York for Christmas. Her schedule includes book signings, chat-show appearances, department store shopping...and murder. But it all begins with a sidewalk Santa staring at Jessica with fear and recognition.
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5 out of 5 stars
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A release of an older Donald Bain book in the series, thank goodness
- By Dorise on 02-01-19
By: Jessica Fletcher, and others
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Fairy Tale Interrupted
- A Memoir of Life, Love, and Loss
- By: RoseMarie Terenzio
- Narrated by: RoseMarie Terenzio
- Length: 5 hrs and 39 mins
- Unabridged
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Overall4.5 out of 5 stars 290
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Performance4 out of 5 stars 256
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Story4.5 out of 5 stars 255
To everyone else, John F. Kennedy Jr. may have been American royalty, but to RoseMarie Terenzio, he was an entitled nuisance—and she wasn’t afraid to let him know it. RoseMarie was his personal assistant, his publicist, and one of his closest confidantes during the last five years of his life. In this, her first memoir, she bravely recounts her own fairy tale interrupted, describing the unlikely friendship between a blue-collar girl from the Bronx and John F. Kennedy Jr.
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3 out of 5 stars
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Mediocre read
- By Rachel on 05-28-12
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Small Admissions
- A Novel
- By: Amy Poeppel
- Narrated by: Carly Robins
- Length: 9 hrs and 40 mins
- Unabridged
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Overall4 out of 5 stars 225
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Performance4 out of 5 stars 206
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Story4 out of 5 stars 203
Despite her innate ambition and summa cum laude smarts, Kate Pearson has turned into a major slacker. After being dumped by her handsome French "almost fiancé", she abandons her grad school plans and spends her days lolling on the couch, leaving her apartment only when a dog-walking gig demands it. Her friends don't know what to do other than pass tissues and hope for a comeback while her practical sister, Angela, pushes every remedy she can think of, from trapeze class to therapy to job interviews.
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3 out of 5 stars
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For fans of "Where'd You Go, Bernadette ?"
- By RueRue on 01-16-17
By: Amy Poeppel
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Murder of Magpies
- By: Judith Flanders
- Narrated by: Susan Duerden
- Length: 8 hrs and 20 mins
- Unabridged
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Overall4 out of 5 stars 76
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Performance4 out of 5 stars 68
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Story4 out of 5 stars 67
It's just another day at the office for book editor Samantha Clair. Checking jacket copy for howlers, wondering how to break it to her star novelist that her latest effort is utterly unpublishable, lunch scheduled with gossipy author Kit Lowell, whose new book will deliciously dish the dirt on the fashion industry. But little does she know how much trouble Kit's book is about to be. Before it even goes to print.
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2 out of 5 stars
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Excellent novel, horrible narrator
- By David on 03-20-17
By: Judith Flanders
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Life, on the Line
- A Chef's Story of Chasing Greatness, Facing Death, and Redefining the Way We Eat
- By: Grant Achatz, Nick Kokonas
- Narrated by: Johnny Heller
- Length: 12 hrs and 51 mins
- Unabridged
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Overall4.5 out of 5 stars 716
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Performance4.5 out of 5 stars 615
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Story5 out of 5 stars 617
In 2007 chef Grant Achatz seemingly had it made. He had been named one of the best new chefs in America by Food & Wine in 2002, received the James Beard Foundation Rising Star Chef of the Year Award in 2003, and in 2005 he and Nick Kokonas opened the conceptually radical restaurant Alinea, which was named Best Restaurant in America by Gourmet magazine. Then, Achatz was diagnosed with stage IV squamous cell carcinoma - tongue cancer.
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5 out of 5 stars
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A Tasteless World?
- By Exec. Chef 'Special K' on 03-18-14
By: Grant Achatz, and others
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The Sins of the Fathers
- By: Lawrence Block
- Narrated by: Alan Sklar
- Length: 5 hrs and 2 mins
- Unabridged
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Overall4 out of 5 stars 1,086
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Performance4.5 out of 5 stars 958
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Story4.5 out of 5 stars 956
The hooker was young, pretty...and dead, butchered in a Greenwich Village apartment. The prime suspect, a minister's son, was also dead, the victim of a jailhouse suicide. The case is closed, as far as the NYPD is concerned. Now the murdered prostitute's father wants it opened again--that's where Matthew Scudder comes in.
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3 out of 5 stars
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Good introduction to a popular series
- By Sharron on 12-26-11
By: Lawrence Block
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Bait and Switch
- The (Futile) Pursuit of the American Dream
- By: Barbara Ehrenreich
- Narrated by: Anne Twomey
- Length: 6 hrs and 50 mins
- Unabridged
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Overall3.5 out of 5 stars 211
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Performance4 out of 5 stars 59
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Story4 out of 5 stars 59
The best-selling author of Nickel and Dimed goes back undercover to do for America's ailing middle class what she did for the working poor. Barbara Ehrenreich's Nickel and Dimed explored the lives of low-wage workers. Now, in Bait and Switch, she enters another hidden realm of the economy: the world of the white-collar unemployed.
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1 out of 5 stars
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A terrible book - princess Barbara goes undercover
- By Peter on 11-07-05