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Black Start
- Narrated by: Jeff Heisler
- Length: 5 hrs and 58 mins
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When an unprecedented cold front settled in over the state of Texas in the late winter of 2021, demand for electricity soared just while much of the power supply was disabled by the unrelenting deep-freeze conditions. Four million people were without power for weeks, and 150 people lost their lives. It could have been much, much worse.
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Overall4.5 out of 5 stars 361
-
Performance4.5 out of 5 stars 325
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Story4.5 out of 5 stars 323
On a cold January morning in 1986, NASA launched the Space Shuttle Challenger, despite warnings against doing so by many individuals including Allan McDonald. The fiery destruction of Challenger on live television moments after launch remains an indelible image in the nation's collective memory. In Truth, Lies, and O-Rings, McDonald, a skilled engineer and executive, relives the tragedy from where he stood at Launch Control Center.
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3 out of 5 stars
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Couldn’t finish...
- By J.Brock on 07-19-19
By: Allan J. McDonald, and others
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Car Guys vs. Bean Counters
- The Battle for the Soul of American Business
- By: Bob Lutz
- Narrated by: Norman Dietz
- Length: 9 hrs and 36 mins
- Unabridged
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Overall4 out of 5 stars 256
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Performance4 out of 5 stars 219
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Story4 out of 5 stars 211
In 2001, General Motors hired Bob Lutz out of retirement with a mandate to save the company by making great cars again. He launched a war against penny pinching, office politics, turf wars, and risk avoidance. After declaring bankruptcy during the recession of 2008, GM is back on track thanks to its embrace of Lutz's philosophy. When Lutz got into the auto business in the early sixties, CEOs knew that if you captured the public's imagination with great cars, the money would follow.
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1 out of 5 stars
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Opinionated and one-sided
- By Michael Parks on 06-23-11
By: Bob Lutz
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Where Wizards Stay Up Late
- The Origins of the Internet
- By: Katie Hafner, Matthew Lyon
- Narrated by: Mark Douglas Nelson
- Length: 10 hrs and 19 mins
- Unabridged
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Overall4.5 out of 5 stars 686
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Performance4.5 out of 5 stars 574
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Story4.5 out of 5 stars 577
Twenty-five years ago, it didn't exist. Today, 20 million people worldwide are surfing the Net. Where Wizards Stay Up Late is the exciting story of the pioneers responsible for creating the most talked about, most influential, and most far-reaching communications breakthrough since the invention of the telephone. In the 1960s, when computers where regarded as mere giant calculators, J.C.R. Licklider at MIT saw them as the ultimate communications devices.
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5 out of 5 stars
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Absolutely fascinating and we'll researched
- By Elsa Braun on 10-01-16
By: Katie Hafner, and others
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Joy, Inc.
- How We Built a Workplace People Love
- By: Richard Sheridan
- Narrated by: Tim Andres Pabon
- Length: 7 hrs and 28 mins
- Unabridged
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Overall4.5 out of 5 stars 304
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Performance4.5 out of 5 stars 271
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Story4.5 out of 5 stars 265
Joy, Inc. offers an inside look at how Sheridan and Menlo created a joyful culture, and shows how any organization can follow their methods for a more passionate team and sustainable, profitable results. Sheridan also shows how to run smarter meetings and build cultural training into your hiring process. Joy, Inc. offers an inspirational blueprint for listeners in any field who want a committed, energizing atmosphere at work - leading to sustainable business results.
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5 out of 5 stars
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Hey Menlo.
- By Stacey Colón on 03-25-16
By: Richard Sheridan
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Boss Life
- Surviving My Own Small Business
- By: Paul Downs
- Narrated by: Jonathan Hogan
- Length: 12 hrs and 28 mins
- Unabridged
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Overall4.5 out of 5 stars 242
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Performance4.5 out of 5 stars 215
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Story4.5 out of 5 stars 215
In 1986, fresh out of college, Paul Downs opened his first and last business: a small company that built custom furniture. With no idea how to run a business or how to build custom furniture, Downs spent a year teaching himself the business, and in 1987 he hired his first employee. That was when things got complicated.
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3 out of 5 stars
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Just a story
- By Marsha on 12-31-15
By: Paul Downs
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Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- By: Leonardo Inghilleri, Micah Solomon
- Narrated by: Sean Pratt
- Length: 5 hrs and 39 mins
- Unabridged
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Overall4.5 out of 5 stars 159
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Performance4.5 out of 5 stars 131
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Story4.5 out of 5 stars 131
In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
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5 out of 5 stars
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Great book, recommended!
- By KLD on 07-03-15
By: Leonardo Inghilleri, and others
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It Worked for Me
- In Life and Leadership
- By: Colin Powell
- Narrated by: Colin Powell
- Length: 7 hrs and 41 mins
- Unabridged
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Overall4.5 out of 5 stars 2,838
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Performance5 out of 5 stars 2,480
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Story4.5 out of 5 stars 2,468
It Worked for Me is filled with vivid experiences and lessons learned that have shaped the legendary career of the four-star general and former Secretary of State Colin Powell. At its heart are Powell's "Thirteen Rules" - such as "Get mad, then get over it" and "Share credit" - that introduce his principles for effective leadership: conviction, hard work, and, above all, respect for others. A natural storyteller, Powell offers warm and engaging parables with wise advice on succeeding in the workplace and beyond.
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5 out of 5 stars
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It worked for me too.
- By Ian on 06-04-12
By: Colin Powell
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The Little Big Things
- 163 Ways to Pursue EXCELLENCE
- By: Tom Peters
- Narrated by: Tom Peters
- Length: 11 hrs and 57 mins
- Unabridged
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Overall4 out of 5 stars 321
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Performance4 out of 5 stars 135
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Story4 out of 5 stars 135
"Years ago, I wrote about a retail store in the Palo Alto environs—a good one, which had a box of two-cent candies at the checkout. I subsequently remember that 'little' parting gesture of the two-cent candy as a symbol of all that is Excellent at that store. Dozens of people who have attended seminars of mine have come up to remind me, sometimes 15 or 20 years later, of “the two-cent candy story,” and to tell me how it had a sizable impact on how they did business."
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1 out of 5 stars
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Really hard to listen
- By Alexander on 06-03-10
By: Tom Peters
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American Icon
- Alan Mulally and the Fight to Save Ford Motor Company
- By: Bryce G. Hoffman
- Narrated by: Pete Larkin
- Length: 14 hrs and 45 mins
- Unabridged
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Overall4.5 out of 5 stars 2,254
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Performance4.5 out of 5 stars 1,964
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Story4.5 out of 5 stars 1,963
At the end of 2008, Ford Motor Company was just months away from running out of cash. With the auto industry careening toward ruin, Congress offered all three Detroit automakers a bailout. General Motors and Chrysler grabbed the taxpayer lifeline, but Ford decided to save itself. Under the leadership of charismatic CEO Alan Mulally, Ford had already put together a bold plan to unify its divided global operations, transform its lackluster product lineup, and overcome a dysfunctional culture of infighting, backstabbing, and excuses.
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5 out of 5 stars
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The best business book I ever read
- By Michael on 10-07-12
By: Bryce G. Hoffman
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Start with No
- The Negotiating Tools that the Pros Don't Want You to Know
- By: Jim Camp
- Narrated by: Robert Jordan
- Length: 7 hrs and 58 mins
- Unabridged
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Overall4.5 out of 5 stars 1,137
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Performance5 out of 5 stars 926
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Story4.5 out of 5 stars 916
For years now, win-win has been the paradigm for business negotiation. But today, win-win is just the seductive mantra used by the toughest negotiators to get the other side to compromise unnecessarily, early, and often. Win-win negotiations play to your emotions and take advantage of your instinct and desire to make the deal. Start with No introduces a system of decision-based negotiation that teaches you how to understand and control these emotions.
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5 out of 5 stars
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Thanks Chris Voss!
- By Dennis Hettema on 10-03-20
By: Jim Camp
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No Better Time
- The Brief, Remarkable Life of Danny Lewin, the Genius Who Transformed the Internet
- By: Molly Knight Raskin
- Narrated by: Christine Marshall
- Length: 6 hrs and 22 mins
- Unabridged
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Overall4.5 out of 5 stars 65
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Performance4.5 out of 5 stars 61
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Story4.5 out of 5 stars 60
No Better Time tells of a young, driven mathematical genius who wrote a set of algorithms that would create a faster, better Internet. It's the story of a beautiful friendship between a loud, irreverent student and his soft-spoken MIT professor, of a husband and father who spent years struggling to make ends meet only to become a billionaire almost overnight with the success of Akamai Technologies, the Internet content delivery network he cofounded with his mentor.
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4 out of 5 stars
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An Overlooked Hero of 9-11
- By Jean on 05-27-16
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The Spy in Moscow Station
- A Counterspy's Hunt for a Deadly Cold War Threat
- By: Eric Haseltine
- Narrated by: Eric Haseltine
- Length: 8 hrs and 29 mins
- Unabridged
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Overall4.5 out of 5 stars 173
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Performance4.5 out of 5 stars 151
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Story4.5 out of 5 stars 151
In the late 1970s, the National Security Agency still did not officially exist - those in the know referred to it dryly as the No Such Agency. So why, when NSA engineer Charles Gandy filed for a visa to visit Moscow, did the Russian Foreign Ministry assert with confidence that he was a spy? Outsmarting honey traps and encroaching deep enough into enemy territory to perform complicated technical investigations, Gandy accomplished his mission in Russia but discovered more than State and CIA wanted him to know.
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1 out of 5 stars
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Dull Dull Dull
- By DVN on 09-02-19
By: Eric Haseltine
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Bait and Switch
- The (Futile) Pursuit of the American Dream
- By: Barbara Ehrenreich
- Narrated by: Anne Twomey
- Length: 6 hrs and 50 mins
- Unabridged
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Overall3.5 out of 5 stars 211
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Performance4 out of 5 stars 59
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Story4 out of 5 stars 59
The best-selling author of Nickel and Dimed goes back undercover to do for America's ailing middle class what she did for the working poor. Barbara Ehrenreich's Nickel and Dimed explored the lives of low-wage workers. Now, in Bait and Switch, she enters another hidden realm of the economy: the world of the white-collar unemployed.
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1 out of 5 stars
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A terrible book - princess Barbara goes undercover
- By Peter on 11-07-05
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Great on the Job
- What to Say, How to Say It. The Secrets of Getting Ahead.
- By: Jodi Glickman
- Narrated by: Tanya Eby
- Length: 5 hrs and 36 mins
- Unabridged
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Overall4 out of 5 stars 67
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Performance4 out of 5 stars 56
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Story4 out of 5 stars 54
Do you always get the assignments you want? Do you know how to ask for help without sounding dumb? How to answer a question you don’t know the answer to? All the while sounding smart, capable, and competent? If the answer is no, you’re not alone. Jodi Glickman founded the communication consulting firm Great on the Job to help rising stars of the business world with the same issues. Now, for the first time, the training program that Jodi uses with her top-tier clients is available in book form. Great on the Job teaches people how to talk to one another at work, every day, in every situation....
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5 out of 5 stars
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Never thought about learning this…
- By Amazon Customer on 10-21-23
By: Jodi Glickman
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High-Tech, High-Touch Customer Service
- Inspire Timeless Loyalty in the Demanding New World of Social Commerce
- By: Micah Solomon
- Narrated by: Micah Solomon, Sean Pratt
- Length: 6 hrs and 7 mins
- Unabridged
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Overall4 out of 5 stars 81
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Performance4.5 out of 5 stars 69
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Story4 out of 5 stars 70
In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.
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5 out of 5 stars
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This is the book that cracks the code!
- By Nick Morgan on 04-30-13
By: Micah Solomon
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The Department of Mad Scientists
- Inside DARPA, the Path-Breaking Government Agency You've Never Heard Of
- By: Michael Belfiore
- Narrated by: Michael Belfiore
- Length: 10 hrs and 12 mins
- Unabridged
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Overall4 out of 5 stars 169
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Performance4 out of 5 stars 89
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Story4 out of 5 stars 91
The first-ever inside look at DARPA - the Defense Advanced Research Projects Agency - the maverick and controversial group whose futuristic work has had amazing civilian and military applications, from the Internet to GPS to driverless cars
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2 out of 5 stars
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meh
- By Patrick on 12-22-09
By: Michael Belfiore