Affrontare conversazioni difficili
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Narrated by:
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Riccardo Mei
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By:
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Peter English
About this listen
In questo audiolibro (adattamento dell'edizione cartacea) trovi i consigli e le tecniche per affrontare conversazioni difficili, per imparare a preparare e condurre conversazioni difficili, come:
- dire di "no",
- chiedere a qualcuno di cambiare comportamento,
- dare a qualcuno cattive notizie, gestire emozioni forti,
- fare critiche costruttive,
- reagire in modo professionale quando si ricevono delle critiche.
Troverai esempi di come applicare queste tecniche sul posto di lavoro e nelle situazioni sociali.
©2018 Giunti Psychometrics Srl (P)2021 Giunti Psychometrics Srl
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