Dr. Jay Phipps
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The Experience Maker
- How to Create Remarkable Experiences That Your Customers Can’t Wait to Share
- By: Dan Gingiss
- Narrated by: Dan Gingiss
- Length: 5 hrs and 33 mins
- Unabridged
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Overall4.5 out of 5 stars 39
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Performance4.5 out of 5 stars 31
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Story4.5 out of 5 stars 31
Competition is tougher than ever these days and competing on price or product just doesn’t work as well anymore. So how can companies stand out in a crowded marketplace that is constantly evolving? The answer is customer experience, and the best part about customer experience is that it's delivered by human beings who are unique to a company. The Experience Maker helps managers and executives focus on customers who are already spending money with their company rather than spending more money on marketing new customers.
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5 out of 5 stars
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Excellent
- By Skywalker on 05-17-23
- The Experience Maker
- How to Create Remarkable Experiences That Your Customers Can’t Wait to Share
- By: Dan Gingiss
- Narrated by: Dan Gingiss
An Essential Tool Needed to Transform your Interactions into an Experience
Reviewed: 01-12-22
As a growing business looking to scale our experience this is the perfect resource. Dan put on paper and in my ear the tools that I and my employees need to provide an experience and not just an interaction.
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