Information Services

The way we think about service delivery is broken and obsolete. This book discusses a new framework for the c-suite to improve service quality, performance, and the value for customers. This is a short, easy-to-read book that will reshape how you think about service delivery. It is focused on minimizing outages and improving service quality, performance, and experience.

Libraries are a unique entity. Many independent authors want to work effectively with libraries but it's not as easy as asking the library to buy a book. In this book, you'll learn how libraries work and what you can do to increase the chances of your book making it onto library shelves. Sarah Perry has a Master of Library and Information Science (MLIS) from Wayne State University. Having worked in libraries for over 20 years, she also writes fiction as S.J. Lomas and understands what both authors and librarians want for their books. In this book, you'll learn how libraries get their book ...

This book contains some of the vital information the clergy performing the wedding would want to know before the actual first meeting with the bride and groom, before the wedding, as well as some key and useful information for the wedding director. You may print and use this information the actual wedding services have used and collected over a 40 plus year span, as you see the need. All names have been changed to protect the innocent! This writing in no way would be all the information a pastor would need to officiate weddings, and should be used for starter information only.

The Mindfulness Approach to Health Behaviour Change (MATHC) takes the listener through a six stage experiential process that delves into the intricate landscape of change theory and therapeutic strategies to aid the transformative process.

More of a strategy book than a recipe book, Everyday Plant-Based Meals You’ll Just Love will help you transcend conventional recipes and enjoy fresh and healthy foods in a new way. The menu palette method is based on organized collections of food options from which you can create a variety of meals. Menu palettes are inspirational suggestions for structured improvisation. Using menu palettes is similar to an artist painting from a palette of colors, or a jazz musician improvising from a lead sheet. The structure is there, but the rest is up to you!