Workplace Stories by RedThread Research

De: Stacia Garr & Dani Johnson
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  • Resumen

  • At RedThread, we love data—but we know stories are what stick. That’s why we bring together thinkers, writers, leaders, and practitioners to share real-world insights about what works in the workplace, what they’ve learned, and where the future of work is headed. We keep it insightful, thought-provoking, and maybe even a little irreverent.

    But we don’t stop at conversations. Our research, events, and community turn insights into action, helping organizations and individuals navigate the changing world of work.

    Want to be part of the conversation? Join our community for free and connect with others shaping the future of work.

    Learn more about RedThread Research here: https://redthreadresearch.com/home
    RedThread Research 2024
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Economía Gestión Gestión y Liderazgo
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Episodios
  • AI’s Not the Problem - It’s How You Use It, with Jeremy Broome of VISA

    AI’s Not the Problem - It’s How You Use It, with Jeremy Broome of VISA
    Apr 30 2025
    Most conversations about AI in the workplace get stuck on the surface - job loss fears, tech hype, and hand-wringing about what’s next. But in this episode, we flip the script. What if AI itself isn’t the problem? What if the real story is how organizations introduce, structure, and integrate it into the human fabric of work?

    Jeremy Broome, Global Head of Talent at Visa, shares how his team navigates AI with a surprisingly optimistic and deeply human approach. From scenario-based workforce planning to AI-powered feedback loops in sales training, Jeremy outlines how Visa empowers employees to experiment safely, learn organically, and ask better questions rather than just seek faster answers. Along the way, he introduces a simple but powerful framework, “one-way doors vs. two-way doors”, for evaluating risk, making bolder moves, and learning without losing trust.

    This conversation isn't just about tech adoption. It's about how thoughtful design, cultural muscle, and a focus on community can transform fear into fluency and uncertainty into innovation. Whether you're starting your AI journey or stuck in the middle of one, this episode shows you what people-first AI looks like.

    You will want to hear this episode if you are interested in...

    • (0:00) Optimism, people-first AI, and two-way doors.
    • (4:36) Jeremy’s background and Visa’s AI legacy.
    • (9:06) GenAI as an opportunity and top-down momentum.
    • (13:38) Real-world use cases: recruiting, learning, chatbots.
    • (17:40) Future-back workforce planning and scenario design.
    • (24:01) Learning shifts: community, context, and curiosity.
    Resources & People Mentioned

    • Highspot - AI coaching in sales training
    • Visa University - Visa’s internal learning hub
    Connect with Jeremy Broome

    • Connect with Jeremy Broome on LinkedIn
    Connect With Red Thread Research

    • Website: Red Thread Research
    • On LinkedIn
    • On Facebook
    • On Twitter

    Subscribe to WORKPLACE STORIES
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    50 m
  • “Wait, We’re Still Guessing?” Why HR Needs Better Data - NOW

    “Wait, We’re Still Guessing?” Why HR Needs Better Data - NOW
    Apr 17 2025
    HR teams have more data than ever, but many still rely on guesswork when it comes to people decisions. In this episode, we unpack the rapid growth of the people analytics tech market, which ballooned from $1.7B in 2019 to $8.1B by last summer.

    Hosts Dani Johnson, Stacia Garr, and Priyanka Mehrotra walk through how this market has evolved, what’s driving investment, and why the demand for better-connected, more useful insights keeps rising.

    We also dig into what’s not working, like customer frustration, disappointing ROI, and the reality that AI in these tools often overpromises and underdelivers. Whether you’re brand new to people analytics or looking to uplevel your HR tech strategy, this episode will help you move from “hoping for the best” to truly leading with insight.

    You will want to hear this episode if you are interested in...
    • (0:00) Setting the stage: Why people analytics tech is worth revisiting.
    • (4:31) The market’s growth from $1.7B to $8.1B, and what’s fueling it.
    • (8:31) Three big shifts: use cases, democratization, and ethics.
    • (13:40) Pandemic-driven surge: Why execs finally cared about people data.
    • (14:57) What vendors are getting right: Partnerships and practical AI.
    • (23:25) Where vendors are falling short: UX, ROI, and unmet promises.
    • (29:30) The near-term future: Middleware, consolidation, and embedded insights.
    • (36:00) AI expectations vs. reality: Trust, risk, and what vendors still miss.
    Resources & People Mentioned
    • Visier – https://www.visier.com
    • Culture Amp – https://www.cultureamp.com
    • One Model – https://www.onemodel.co
    Connect with Dani, Stacia, and Priyanka
    • Dani Johnson
    • Stacia Garr
    • Priyanka Mehrotra on LinkedIn
    Connect With Red Thread Research
    • Website: Red Thread Research
    • On LinkedIn
    • On Facebook
    • On Twitter

    Subscribe to WORKPLACE STORIES
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    43 m
  • L&D’s Identity Crisis: Why Supporting the Business Isn’t Enough Anymore, with Al Dea

    L&D’s Identity Crisis: Why Supporting the Business Isn’t Enough Anymore, with Al Dea
    Apr 2 2025
    Many L&D teams still see themselves as a support function—creating learning programs, responding to training requests, and advocating for development. But in a rapidly changing business landscape, is that enough?

    In this episode, Al Dea, founder of Edge of Work, challenges the traditional identity of L&D and makes the case for a more strategic role—one that positions learning as a core driver of business transformation, not just an enabler of it.

    We dive into the recurring struggle for L&D to "get a seat at the table" and why that framing might be holding teams back. Instead of waiting for an invitation, L&D leaders must shift their focus from delivering learning to solving real business problems.

    Al shares insights on how forward-thinking organizations are embedding learning into business strategy, leveraging skills data, and embracing new ways of working—such as agile methodologies and systems thinking—to drive real impact.

    You will want to hear this episode if you are interested in...
    • (00:00) L&D’s Identity Crisis
    • (05:10) Why L&D struggles for influence and how to fix it
    • (12:40) The shift from support function to strategic problem-solver
    • (20:50) The role of skills data in transforming L&D
    • (32:00) Challenges and mindset shifts needed for L&D leaders
    • (42:41) Final thoughts and why Al Dea does this work

    Resources & People Mentioned
    • The Edge of Work
    • Josh Bersin
    Connect with Al Dea
    • Connected with Al Dea on LinkedIn
    Connect With Red Thread Research
    • Website: Red Thread Research
    • On LinkedIn
    • On Facebook
    • On Twitter

    Subscribe to WORKPLACE STORIES
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    44 m
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