Within the Trenches

De: Code 7 Podcast Network
  • Resumen

  • 9-1-1 where is your emergency is what people hear when they call for help, but what is it really like to answer a call during someone’s nightmare? What is the impact on the first responder answering the call? Put on the headset each week to get a glimpse into the world of emergency dispatch, and imagine listening.
    2024 Within the Trenches Media
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Episodios
  • Within the Trenches Ep 593
    Mar 11 2025

    Ep 593 features Carmen, a 911 professional with New Hanover County 911, NC.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Carmen's journey to becoming a 911 dispatcher and her role as a bilingual interpreter

    • The emotional challenges and support systems in place for dispatchers handling traumatic calls

    • Insightful anecdotes from ride-alongs and unexpected 911 call situations

    • How dispatchers decompress and manage stress with personal coping strategies

    If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

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    37 m
  • Within the Trenches Ep 592
    Mar 6 2025

    Ep 592 features Maddie and Casey, 911 professionals with New Hanover County 911, NC.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • The impact of different shift hours on dispatchers' personal lives.

    • The importance of community programs like the CARE team in supporting frequent callers.

    • How previous careers in public service prepared Maddie and Casey for dispatch work.

    • Navigating the lack of closure and dealing with emergency calls.

    • The humor and humaneness behind dispatch, featuring lighter moments mixed in with chaos.

    If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

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    48 m
  • Within the Trenches Ep 591
    Feb 27 2025

    Ep 591 features Courtnie, a 911 Quality and Training Manager with New Hanover County 911, NC.

    Episode topics –

    • Discover the challenges and strategies of bridging the gap between seasoned dispatchers and new recruits.

    • Understand the evolving culture in 911 centers and the importance of a supportive work environment.

    • Hear about Courtnie's journey into public safety and the experiences that have shaped her career.

    • Learn about impactful calls and how they influence dispatchers' growth and resilience.

    • Explore the significance of mental health awareness and the changing dynamics in the field.

    If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

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    34 m

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Inside the world of 9-1-1

This is an amazing podcast that brings the world of 9-1-1 to life. The amazing work that 9-1-1 professionals perform every day, the successes, challenges, funny moments, and close-knit community is presented and shared through the amazing story-telling of those who live it every day!

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