• What's New With Copeland at AHR

  • Feb 28 2025
  • Duración: 35 m
  • Podcast

What's New With Copeland at AHR

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  • Resumen

  • In this episode of the HVAC School podcast, Bryan sits down with James and Jeff from Copeland to discuss the evolution and capabilities of Copeland's mobile applications, particularly focusing on the Copeland Mobile app and the new Scout feature. James, who has been with Copeland for 28 years, and Jeff, who works as a trainer, share their extensive knowledge about how these tools can benefit HVAC technicians in the field. The conversation begins with a historical perspective on Copeland's service bulletins, which have been a valuable resource for technicians since the 1980s. The guests explain how these bulletins have evolved from being difficult to access to becoming readily available through the Copeland Mobile app. They discuss how the app has become an essential tool for technicians, allowing them to access critical information about compressors, including operating envelopes, current draw specifications, and troubleshooting guides. The discussion then moves to the exciting new features in the Copeland Mobile app, including the integration of Fault Finder and the introduction of Scout, an AI-powered search tool that draws exclusively from Copeland's database. Scout not only provides answers to technical questions but also points users to relevant resources and documentation. The guests emphasize how these tools can help reduce unnecessary compressor replacements, noting that 30-40% of returned compressors have nothing wrong with them. Key Topics Covered: Evolution of Copeland service bulletins from paper to digital formatFeatures of the Copeland Mobile app, including: Operating envelope visualizationCurrent draw specificationsCompressor cross-reference toolsWarranty status checkingMechanical specifications and oil charge informationWiring diagrams and troubleshooting guides Introduction of Scout AI-powered search featureIntegration of Fault Finder into the main appUsing the app for training techniciansImportance of proper compressor diagnosticsAccessing technical documentation and AE (Application Engineering) bulletinsNew camera feature for scanning compressor data tagsDesktop version functionality for service managersWhite Rogers mobile applicationsWarranty tracking and parts availability features Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android
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