In Episode 84, Krysti and James sit down with two very special guests: Dawn Bolte, Senior Director of Travel Industry Sales, and Kitanya Mirander, Corporate Manager of Resort Operations, who work hand in hand to make every event for the travel advisor community unforgettable.

This episode is all about celebrating Dawn’s birthday and spotlighting the incredible work she does to drive growth, visibility, and constant support for travel advisors within the Sandals and Beaches Resorts family. You’ll hear firsthand how Dawn and Kitanya collaborate to elevate each advisor experience, plus what’s ahead for future events you won’t want to miss.

💡 What’s in store:

✔️ A look behind the scenes at how events come to life for the advisor community

✔️ Dawn and Kitanya’s shared commitment to innovation and engagement

✔️ Fresh insights on how events help you grow your business with Sandals and Beaches

✔️ Personal stories and shout-outs in honor of Dawn’s dedication

✔️ Inspiration to take your travel business to the next level

Whether you’re a longtime partner or just starting out, this episode is packed with valuable takeaways to help you build stronger relationships, grow your sales, and stay connected to everything happening across our brand.

🎧 Listen & Watch Anytime:

Spotify | Apple Podcasts | YouTube — @TwoBDMsandaMIC

👥 Your Hosts:

James Ayres III – BDM, North Texas & Oklahoma

Krysti Konopacky – BDM, Colorado & Wyoming

🎤 Special Guests:

Dawn Bolte – Senior Director of Travel Industry Sales

📧 dbolte@uvi.sandals.com

Kitanya Mirander – Corporate Manager of Resort Operations

📧 kitanya.mirander@sri.sandals.com

📲 Follow Us:

Instagram | Twitter – @TwoBDMsandaMIC

📧 Email: TwoBDMsandaMIC@uvi.sandals.com

👍 Like, subscribe, and hit the bell so you never miss an episode! Drop your thoughts and questions in the comments—we’re watching!

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍

Join James Ayres III and Krysti Konopacky, hosts of TWO BDMs and a MIC, as they broadcast TWO BDMs LIVE from the heart of the Social Studio Lounge – Sponsored by Sandals and Beaches Resorts at the Travel Leaders Network EDGE 2025 Conference in Las Vegas, NV.

In this special event series, James and Krysti connect live with travel advisors, industry leaders, and partners to spotlight collaboration, growth, and the future of travel.

Featured in this Episode:
We sit down with Dawn Smith, General Manager of Sandals Royal Caribbean, and Jeremy Jones, Corporate Director of Resort Operations for Jamaica, for a dynamic discussion about what makes Sandals Royal Caribbean one of the most distinct and romantic properties in the portfolio—and how operational excellence is elevated across all Sandals Resorts in Jamaica.

Together, we explore:

• The unique selling points of Sandals Royal Caribbean, including the private island experience and British colonial charm

• The types of clients best suited for this boutique resort

• Operational insights and behind-the-scenes strategy across the Jamaican region

• Support systems Sandals provides to help travel advisors close the sale

• The importance of maintaining a consistent guest experience across properties in Jamaica

This is an episode you don’t want to miss—packed with resort-specific knowledge, client-matching advice, and actionable takeaways to help grow your business.

Watch, connect, and grow with us—live from Las Vegas!

#TwoBDMsLIVE #SocialStudioLounge #SandalsResorts #SandalsRoyalCaribbean #TravelLeadersEDGE #EDGE2025 #TravelAdvisorLife #DawnSmith #JeremyJones #LuxuryCaribbeanTravel #SellSandals #PartnerWithSandals #ClientMatching #TravelAdvisorSupport #BoutiqueResorts #IslandEscape

In this special event series, James and Krysti connect live with travel advisors, industry leaders, and partners to spotlight collaboration, growth, and the future of travel.

Featured in this Episode:
We’re joined by O’Brian Heron, General Manager of Sandals South Coast, and Deryk Meany, General Manager of Sandals Dunn’s River, for an energetic and insightful conversation covering their stunning Jamaican resorts—from the sexy and serene vibe of South Coast to the revitalized luxury of Dunn’s River.

O’Brian shares some hilarious behind-the-scenes stories from resort life, while Deryk dives into what makes his property one of the most iconic and in-demand on the island. But just when things settle into a groove, Dawn Smith (GM of Sandals Royal Caribbean) and Jeremy Jones (Corporate Director of Resort Operations – Jamaica) crash the conversation—ready to stir the pot and claim bragging rights for their favorite Jamaican resort!

Together, we explore:

• What sets each Sandals resort in Jamaica apart

• Unique client-matching strategies for South Coast, Dunn’s River, and Royal Caribbean

• Memorable guest moments and what goes into creating them

• The friendly competition (and deep collaboration) between resort teams

• Support systems and tools that help travel advisors sell with confidence

This episode brings laughs, learning, and lots of love for Jamaica. It’s a must-watch for any advisor looking to sharpen their resort knowledge and pick up new ways to match clients to their perfect Sandals escape.

Watch, connect, and grow with us—live from Las Vegas!

#TwoBDMsLIVE #SocialStudioLounge #SandalsResorts #SandalsSouthCoast #SandalsDunnsRiver #SandalsRoyalCaribbean #TravelLeadersEDGE #EDGE2025 #O’BrianHeron #DerykMeany #DawnSmith #JeremyJones #LuxuryCaribbeanTravel #SellSandals #PartnerWithSandals #ClientMatching #TravelAdvisorSupport #JamaicaResorts #IslandVibes