Tien Tzuo, CEO and Founder @ Zuora

In this episode, Jack Richardson and Richard Armstrong sit down with Tien Tzuo to discuss his journey from Oracle and Salesforce to becoming CEO of Zuora. They explore Marc Benioff's influence and Tzuo's epiphany about the subscription model. The conversation highlights the challenges faced by CEOs during the shift to subscription models, with insights from Jason Lemkin and the impact of Spotify. They examine consumption-based pricing models, leadership evolution, and the role of funding partners. Tien shares strategies for board dynamics, sustaining motivation, and building company culture in preparation for IPO. The episode concludes with a quick-fire round on career beginnings and contrarian beliefs.