The Wrench Turner's Podcast

De: Mr Joshua Taylor
  • Resumen

  • Information for Mechanics about human support, productivity, mechanic stories, and edutainment. Become a Paid Subscriber: https://anchor.fm/mrjoshuataylor/subscribe
    Mr Joshua Taylor
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Episodios
  • Random career choice to Subaru Master Tech: Josh Arnold's Journey told on Wrench Turners Podcast
    Feb 28 2025

    Today's guest, Josh Arnold, never planned to be a mechanic. He picked it off a college list like a random raffle number. On day one, his future mentor told him to quit. And honestly, he probably should have. But he didn't.Instead, he worked six days a week at a flat rate, with no shortcuts. Fast-forward, and he is now a Toyota and Subaru Master Tech, a trainer in the shop, and the MyKarma Grand Prix Champion for his top-tier Video MPI skills.In this episode, we cover:Clueless apprentice to award-winning Master TechThe power of doing the jobs nobody wants to doWhy Video MPIs are a game changer How techs can build their careers, increase their pay, and change the industryJosh offers real-world advice for technicians looking to level up. His message is clear: Do things differently, do the work others will not, and watch your career grow.Like, comment, and subscribe to help spread this message and support technicians everywhere.Always looking for guests, please reach out by email to be on the show: joshua@justworkhard.com A Special Thank You

    The Wrench Turners Podcast is made possible thanks to the support of our Partners, Sponsors, and Affiliates.


    FixedOPS Marketing

    • https://www.fixedopsmarketing.com
    • Changing the game in dealership service marketing.


    The Lion Partnership

    • https://www.lionpartnership.com/
    • Your go-to for industry connections that matter.


    Digital Communication Solutions GmbH

    • https://www.dicoso.us
    • Simplifying sales and service communication.


    The Bearded Brotherhood

    • https://thebeardedbrotherhood.co/wrench15
    • Premium beard oils, balms, and mustache waxes for the Blue Collar Man.


    We appreciate these partnerships in pushing the industry forward!j.

    Chapters00:00 Intro to Josh Arnold

    01:21 Josh’s Unexpected Career Start

    02:14 Why He Chose Auto Tech

    06:05 Toyota T10 Program Entry

    09:01 Learning Through Used Cars

    13:27 Flat Rate Work Strategy

    16:20 Becoming a Master Tech

    21:12 Winning My Karma Grand Prix

    25:32 Video MPI Importance

    27:23 Getting Paid for VMPI

    30:49 Continuous Improvement Mindset

    33:24 Advice for Technicians

    36:03 Service Quality Specialist Role

    38:45 Work-Life Balance & Family

    41:23 Future Goals in Auto Tech

    42:47 How to Change Industry

    43:07 Closing Thoughts & OutroListen on Spotify: https://open.spotify.com/show/1ScwRP0DFMtDsp83JxPhPK?si=9305ecd058f84eb4

    Follow us on LinkedIn: https://www.linkedin.com/in/mrjtaylor/If you found the following insightful, please consider commenting, liking, subscribing, and sharing it as we develop Mechanics into Leaders. Wrench Turners Podcast with over 160 Episodes helps Mechanics become happier, healthier, and more productive.Wrench Turners Podcast Socialshttps://wrenchturners.onlinehttps://wrenchturnerspodcast.comhttps://www.instagram.com/mrjoshuataylor/

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    44 m
  • Comebacks and Pay Exposed - 10 Mill Mastery Debrief of Service Drive Live - Feb 2025
    Feb 12 2025
    Welcome to the FIRST episode of the 10 Mill Mastery Debrief series where we debrief the week's Service Drive Live Topic.In this episode, I sit down with Marshall Sheldon and Josh Arnold to debrief on Service Drive Live and dig into one of the biggest struggles for technicians: comebacks.We cover:✔️ Why technicians do not get paid for comebacks and why that needs to change✔️ How flat rate and hourly pay affect comeback handling✔️ The role of service advisors in preventing comebacks✔️ How to reduce comebacks and improve shop efficiencyIf you are a technician, service manager, or dealer principal: this episode is for youDrop a comment and let me know how your shop handles comebacks. Should technicians get paid for them?CHAPTERS00:00 Welcome to the first debrief00:52 Why comebacks are a big issue01:50 How flat rate techs lose money04:10 Why some techs avoid comeback issues05:30 How managers handle comebacks poorly07:00 Guilty until proven innocent in automotive09:25 The real problem with pay plans11:26 What happens after a comeback15:48 Why foreman roles really matter18:24 How senior techs can prevent mistakes19:25 What advisors can do to help22:17 The best way to write up jobs23:39 Why advisors need more training25:18 Simple ways to improve the process29:06 Final thoughts on fixing comebacks💈 SPONSOR: THE BEARDED BROTHERHOOD🔥 Get 15 percent off on high-quality beard care products for technicians who take pride in their facial hair🔗The Bearded Brotherhood "WRENCH15"👉 Follow me for real talk about technician struggles and solutionsIf you found the following insightful, please consider commenting, liking, subscribing, and sharing it as we develop Mechanics into Leaders. With over 160 Episodes, the Wrench Turners Podcast helps Mechanics become happier, healthier, and more productive.Business Inquiries:Email to sponsor, guest, or request custom contentAffiliates, Sponsors, and PartnershipsFixedOPS Marketing: Revolutionizing dealership service marketing with innovative solutions.The Lion Partnership: Your trusted partner for automotive industry connections.QB Business Solutions: Helping dealerships grow with cutting-edge strategies.Digital Communication Solutions: Simplifying Sales and Service Location.Car Biz Done Better: Helping dealerships optimize variable marketing and drive growth.Wrench Turners Podcast Socialshttps://wrenchturnerspodcast.comhttps://www.linkedin.com/in/mrjtaylor/https://www.tiktok.com/@mrjoshuataylorhttps://www.instagram.com/mrjoshuataylor/SpotifyWrench Turners Podcast on SpotifyYouTubeWrench Turners Podcast on YouTube
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    27 m
  • STOP Blaming Your Dealership! David Sparks on Technician Success - Wrench Turners Podcast
    Feb 7 2025

    Operating Partner, Fixed Operations Director, Coach - David Sparks


    Join us as we explore the career journey of David Sparks, a leader whose path in the automotive industry started with detailing, rustproofing, and window tinting and evolved into a deep-rooted passion for technical excellence, leadership, and mentorship.


    David’s story is one of continuous learning and adaptation. He transitioned from technician to service advisor, warranty administrator, dispatcher, and ultimately, service manager and fixed-ops director. His experience spans CDJR, Toyota, independent shops, and now Bar Automotive, where he coaches and trains service professionals nationwide.


    In this episode, David explains what it takes to thrive in automotive leadership, from technician success to fixed-ops strategy.


    He shares practical wisdom on:

    👉 Proactive learning is essential: technicians must be responsible for their training and career growth.


    👉 Respect and trust fuel operational excellence: leaders who personalize their communication get the best results.


    👉 Conflict resolution is a leadership skill: handling technician and advisor challenges effectively builds a stronger team.


    This conversation isn’t just about David’s professional journey; it’s a blueprint for automotive professionals looking to turn everyday workplace challenges into opportunities for growth and leadership.


    For technicians, mechanics, service advisors, service managers, and fixed ops leaders aiming to increase their impact, develop leadership skills, and improve shop culture, this episode delivers insightful, actionable advice you won’t want to miss.


    Let’s get into it.


    PS: Always looking for guests and sponsors!

    Reach out by email: joshua@justworkhard.com


    j.


    Chapters

    00:00 Introduction

    01:30 David Sparks’ Career Journey

    05:10 Owning Your Technician Training

    08:50 Attitude vs. Aptitude in Growth

    12:40 Climbing the Fixed Ops Ladder

    17:30 Leadership Through Communication

    23:15 Managing Change in the Shop

    26:50 Trust and Personal Leadership

    29:10 Self-Reflection for Technicians

    33:50 90-Day Rule for Career Growth

    38:00 Defining Strong Leadership

    41:30 Career Planning for Techs

    43:10 Final Takeaways and Wrap-Up


    David Sparks

    https://www.linkedin.com/in/david-sparks-b6031119/

    Michael Barich

    https://www.fixedopsdoc.com/

    https://www.linkedin.com/in/michael-barich-75210648/

    All Things Fixed Ops Clubhouse - Wednesdays 9 am EST

    https://www.clubhouse.com/house/all-things-fixed-operations


    If you found the following insightful, please consider commenting, liking, subscribing, and sharing it as we develop Mechanics into Leaders. Wrench Turners Podcast with over 160 Episodes helps Mechanics become happier, healthier, and more productive.


    Wrench Turners Podcast Socials

    https://wrenchturners.online

    https://wrenchturnerspodcast.com

    https://www.linkedin.com/in/mrjtaylor/

    https://www.tiktok.com/@mrjoshuataylor

    https://www.instagram.com/mrjoshuataylor/


    Wrench Turners Podcast on Spotify

    https://open.spotify.com/show/1ScwRP0DFMtDsp83JxPhPK?si=9305ecd058f84eb4

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    44 m

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