The Truth About Quantum & AI: How Randy Johnston Built an Unbreakable MSP (And What Most Get Wrong)

What if everything you know about running a successful MSP is about to be disrupted? In this episode, tech legend Randy Johnston reveals the game changing impact of quantum computing and AI on managed service providers and exposes why most MSPs are unprepared for what’s coming next. Randy shares the critical (and often overlooked) metrics that powered his firm’s 19-quarter streak as the #1 MSP, from watertight client retention to sky-high margins and a relentless focus on quality over profit. He also uncovers the hidden risks of quantum tech, the real reason redundancy is non-negotiable, and how to future-proof your MSP against the next wave of disruption. If you’re ready to see behind the curtain and learn what separates the industry’s best from the rest, this episode is your blueprint.

This approach leverages proven viral frameworks by promising to reveal “the truth,” hinting at industry mistakes, and offering an insider’s blueprint-making it far more likely to stop the scroll and drive listens