In this episode of The Home Care Experience with T&A, hosts Amy Taylor and Troy Brooks welcome guest Denise Bell—former home care agency owner, skincare brand founder, and bold advocate for personal growth. From Kodak cubicles in the '80s to Grammy swag bags in 2024, Denise walks us through her transformative journey through entrepreneurship, burnout, and rediscovery.

She shares how home health taught her about the selflessness of nurses, why she left it all behind, and what it really means to prioritize your own needs in a caregiving world. Expect unfiltered real talk, emotional insight, and laughter you didn’t know you needed.

📌 Chapters:

00:00 – Intro
02:15 – Kodak beginnings and the power of customer service
06:00 – Getting into home health: family, Craig Carter, and career pivots
11:00 – Burnout in caregiving: the warning signs and what comes next
17:00 – Reinventing herself at 44: Esthetician school and Five Circle Skincare
24:00 – The psychology of self-talk and finding your voice
29:00 – Practical self-care vs. performative wellness
36:00 – Rituals, relationships, and the ice cream story
39:00 – Denise's message for overworked women and caregivers
40:00 – Outro and future topics

🎧 Listen on:

Apple Podcasts | Spotify | Google Podcasts | YouTube | thehomecareexperience.com

Mentioned in the Episode:

• Five Circle Skincare (Denise’s brand)
• Baldwin Beauty School, Austin
• Craig Carter and the role of cost reporting in home care

Understanding Texas Medicaid Rate Enhancement—and why it matters for Personal Assistance Services providers

In Episode 5 of The Home Care Experience with T&A, Amy Taylor and Troy Brooks unpack the complexities of this powerful but often misunderstood Texas program. From how to enroll and measure compliance, to using bonuses strategically and avoiding devastating recoupments, this is a must-listen for PAS providers and agency owners.

Whether you’re new to rate enhancement or trying to protect your current reimbursement level, this episode gives you actionable insights to protect your business and support your staff.

🔗 Explore more episodes & show notes: https://thehomecareexperience.com

Cash flow is the lifeline of any home care business. In this episode, hosts Amy Taylor and Troy Brooks dive into the financial strategies home care providers need to stay afloat, especially in uncertain times. From securing lines of credit to smart financial planning, they break down how to build a safety net that ensures long-term success.

💡 What You’ll Learn in This Episode:

• Why cash reserves are essential for home care providers
• How a line of credit can safeguard your business
• The importance of securing financial backing before you need it
• Understanding financial obligations, including payroll taxes
• How to prepare for financial emergencies and unexpected expenses
• Why frugality is key for startups and growing businesses
• The role of professional financial guidance in strengthening cash flow

Whether you're an established provider or launching a new home care agency, financial preparedness is non-negotiable. Tune in for expert insights on securing your business's financial future!

Listen & Subscribe
YouTube: https://www.youtube.com/@KnightHCFinancial
More Episodes: thehomecareexperience.com

📌 Chapters:
0:00 - Navigating Cash Flow Challenges in Home Care
10:05 - Building Cash Reserves: Strategies and Insights
20:08 - Understanding Financial Obligations and Planning for Success

💬 What financial strategies have helped your home care business? Share your thoughts in the comments!

#HomeCarePodcast #FinancialPlanning #CashFlow #HomeCareBusiness #HealthcareLeadership #Entrepreneurship