• The Hidden Cost of Bad Customers

  • Apr 29 2025
  • Duración: 6 m
  • Podcast

The Hidden Cost of Bad Customers

  • Resumen

  • Tired of problem clients draining your energy and costing you your best customers?

    Join Travis and Taylor on This Might Work as they tackle the crucial question: Can one bad client really cost you fifty good ones?

    This episode dives deep into the hidden costs of difficult customers – beyond the headaches, exploring the real impact on your time, money, team morale, and even the loyalty of your valued clients.

    Discover why the common belief that "you have to help them" is often wrong, especially in service industries.

    Travis and Taylor explore the power of saying no to bad clients, identifying early red flags, and protecting the experience for your best customers like it's sacred. Learn actionable insights on how smart businesses prioritize their winners, avoid the "slow erosion of your dream," and build a business you'll still love.

    If you're a business owner, entrepreneur, or anyone in a client-facing role, tune in for thought-provoking discussions, practical strategies, and maybe even a whiskey-fueled "aha!" moment.

    Join Travis and Taylor as they challenge assumptions and explore unconventional perspectives that might just work for your business. Subscribe now for new episodes and start building a business you love, one well-served (and well-protected) customer at a time!

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