• The First First Responders: Island Comms 911 Dispatch | Sofia Kohfield

  • Apr 4 2025
  • Duración: 39 m
  • Podcast

The First First Responders: Island Comms 911 Dispatch | Sofia Kohfield

Escúchala gratis

Ver detalles del espectáculo

  • Resumen

  • In this episode, Jennifer interviews Sofia Kohfield, the executive director of ICOM 911, discussing the intricacies of dispatching, the challenges faced by dispatchers, and the importance of wellness in this high-stress environment. They explore the recruitment and training processes, the unique challenges of operating on Whidbey Island, and the technological limitations that impact emergency response. The conversation highlights the critical role dispatchers play as first responders and the need for community support to enhance their capabilities.

    takeaways

    • Dispatchers handle a variety of calls, making each day unique.
    • The recruitment process includes a critical test and extensive training.
    • Wellness programs are essential for dispatchers due to the stress of the job.
    • Dispatchers often do not receive closure on calls, adding to their stress.
    • Training includes emergency medical dispatch protocols for life-saving instructions.
    • ICOM 911 faces unique challenges due to the island's geography and staffing.
    • Technological upgrades are necessary for improved communication and response.
    • Community support is vital for funding and resources for ICOM 911.
    • The dispatch center has implemented wellness initiatives like treadmills and quiet rooms.
    Más Menos
Más Menos
adbl_web_global_use_to_activate_webcro768_stickypopup

Lo que los oyentes dicen sobre The First First Responders: Island Comms 911 Dispatch | Sofia Kohfield

Calificaciones medias de los clientes

Reseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.

Reseñas de Audible.com

Opiniones de Amazon
No hay comentarios disponibles