The Art Of Hospitality

De: The Business Blacksmith
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  • Resumen

  • Welcome to "The Art of Hospitality," where the Operator meets the Philosopher to unravel the intricate tapestry of the vacation rental industry. Led by Conrad O'Connell, the Digital Strategist who turns clicks into bookings, and hosted by Scott Fasano, the "Operator," and Adam Norko, the "Philosopher," our podcast presents a trinity of perspectives that uniquely positions us at the intersection of practical operations, philosophical depth, and digital innovation. We tackle the gamut—marketing strategies, guest relations, property management, and internal operations—all while keeping an eye on the ever-changing landscape of our industry. This isn't just about running a vacation rental management business; it's about mastering the Art of Hospitality, where operational precision and thought leadership intersect to create extraordinary experiences. So, if you're keen on listening to discussions that marry tactical excellence with intellectual depth, all underpinned by game-changing digital strategies, you're in the right place. Join us as we redefine what it means to excel in the vacation rental industry.
    @ 2024 The Art of Hospitality Podcast. All Rights Reserved.
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Economía Gestión Gestión y Liderazgo Marketing Marketing y Ventas
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Episodios
  • Talking Industry Trends & The State Of Global Vacation Rental Business (With Simon Lehmann)

    Talking Industry Trends & The State Of Global Vacation Rental Business (With Simon Lehmann)
    Mar 12 2025

    In this episode, Simon Lehmann joins to chat all things growth, industry trends, his advice to new property managers, international market differences and where things are likely headed into 2025 and beyond.

    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Simon Lehmann
    • AJL Atelier
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    51 m
  • The Hosting Journey From An Accidental Entry To Full Time Income With Rentals (With Tanya Rooney)

    The Hosting Journey From An Accidental Entry To Full Time Income With Rentals (With Tanya Rooney)
    Mar 5 2025

    In this episode, Tanya Rooney joins the discussion to explore the concept of "unreasonable hospitality" and how even minor acts can greatly enhance guest experiences. The conversation emphasizes the significance of regularly evaluating business operations.

    Rooney shares her personal journey into short-term rentals, along with her preferences regarding property management. The hosts discuss adapting to short-term rentals through experimentation, as well as addressing challenges with hospitality to elevate guest experiences.

    The discussion then shifts to the fixation on achieving five-star reviews, and strategies for regaining control from Online Travel Agencies (OTAs) by prioritizing marketing and direct bookings are also covered.

    Rooney's preference for managing a smaller, high-quality business leads to a conversation about the challenges of scaling versus maintaining quality. The hosts explore the idea of pursuing passion projects over soulless scaling, and Rooney provides a referral for a future podcast guest.

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Tanya Rooney
    • Yay You're Here
    • Tribe Builders Podcast
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    52 m
  • Building A Brand-New Product To Solve A Core Vacation Rental Marketing Issue (With Eli Pritykin)

    Building A Brand-New Product To Solve A Core Vacation Rental Marketing Issue (With Eli Pritykin)
    Feb 26 2025

    In this episode, we're joined by Eli Pritykin of Hudson Creative Studio to talk all things product, direct bookings, building solutions, data lakes, and a LOT more...

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Eli (Alexey) Pritykin
    • HomeRunner
    • Hudson Creative Studio
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    48 m

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