Telehealth Breakthrough: Inside MUSC's Innovative Virtual Triage Program
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Telehealth Breakthrough: Inside MUSC's Innovative Virtual Triage Program
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On the season 3 finale of Innovatively Speaking, Dr. Jesse Goodwin speaks with Dr. Jeanhyong "Danny" Park, the director of Innovation for the Division of Emergency Medicine Telehealth. Dr. Park discusses his work in developing the MUSC's virtual triage program in the emergency department. Being the only center in the country that's doing this right now, Dr. Park talks about the challenges of setting up this innovative telehealth program and software, but also the changes it has made in efficiency for providers.
00:00 - The start of the show
01:52 - Dr. Park joins the show
05:05 - Pain points in the emergency department
11:02 - The launch of the virtual triage program
15:28 - Lessons learned
19:21 - Next steps
This show is a production of the MUSC Office of Innovation and the Office of Communications and Marketing. Learn more about innovation at the Medical University of South Carolina (MUSC) by visiting: https://web.musc.edu/innovation