In this episode of Simply Hospitality, we sit down with Hannah Youell to discuss the importance of employee wellbeing and inclusivity in the hospitality industry.

What We Cover:

🔹 Hannah’s Journey – What led her to focus on wellbeing and inclusivity in the workplace.
🔹 Defining Wellbeing & Inclusivity – How these concepts apply in hospitality and why they matter.
🔹 Common Barriers – The challenges small businesses face when trying to implement effective wellbeing initiatives.
🔹 Practical Tips – Actionable steps for restaurants and food businesses to create a supportive and inclusive work environment.
🔹 Measuring Success – How to track and assess the impact of wellbeing efforts.

Tune in for valuable insights and practical advice to help make hospitality a better place to work! 🎙️✨

In this episode, we’re joined by Jenny Bishop from Nice Group, who shares top marketing tips for restaurant owners looking to build their brand and attract more customers.

What We Cover:

• Marketing Basics – The simplest, most achievable first steps for branding your restaurant
• Low-Cost, High-Impact Strategies – Smart marketing ideas that don’t require a big budget
• Social Media Mistakes – What restaurants often get wrong & how to fix it
• Food Influencer Collaborations – Tips for getting noticed in the right circles
• Engaging Your Local Community – Building a loyal customer base through storytelling
• Handling Negative Reviews – The right way to respond to bad press
• Future Trends – What’s next in food marketing & how to stay ahead

🎧 Tune in now and get expert insights to level up your restaurant’s marketing in 2025!

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New FSA Allergen Guidance

In this episode of Simply Hospitality, we discuss the NEW Food Standards Agency's (FSA) updated guidance on providing allergen information, issued on 5th March 2025. This guidance aims to support food businesses in effectively communicating allergen information to consumers, particularly those with food hypersensitivities.

Key Discussion Points:

• Overview of the Updated Guidance: The FSA's best practice guidance emphasizes the importance of providing written allergen information for non-prepacked foods, such as meals in restaurants, cafés, and takeaways. This written information should be accompanied by a conversation between staff and customers about allergen requirements.
• Best Practices for Providing Allergen Information: The guidance includes recommendations such as:
• • Ensuring written allergen information is always available for non-prepacked food.
  • Encouraging staff to engage in conversations with customers about their allergen requirements.
• Voluntary 'Free From' Claims: The guidance addresses the use of voluntary information, such as 'free from' claims, and emphasizes the importance of clarity to avoid consumer confusion. For example, if a dish is labeled 'peanut free,' it must be ensured that the dish does not contain peanuts and cross-contamination is prevented.
• Staff Training and Communication: Effective communication between staff and consumers is crucial. The guidance recommends that all staff receive training on allergens and food hypersensitivity to appreciate the potential consequences of providing incorrect information, which could be life-threatening.
• Resources:

• FSA's Updated Allergen Guidance: For detailed information, access the full guidance on the FSA website: Allergen Information for Non-Prepacked Foods Best Practice: Summary | Food Standards Agency