"Our business is predicated on two things: consolidating things that would otherwise be disparate, and then using that as a trusted chassis to communicate and engage effectively." - Ryan Coplon

Ryan Coplon, co-founder of HealthWallet, joined me to discuss why improving member engagement actually reduces health plan expenses, how we get members to understand their healthcare, and what the “perfect” employer health plan would look like.

In my opinion, solutions like HealthWallet are something of a no-brainer if you’re an employer; you can implement amazing, cost-containing point solutions, but if your employees don’t know how to access them, they aren’t going to when they access care. Ryan and I talk about the importance of accessibility and empowering consumers to make the right choices with their care.

Tune in this week to learn how to simplify the way employees access their healthcare!

Chapters:

00:00:00 Fixing The Way Employees Access Healthcare with Ryan Coplon
00:14:26 Re-bundling Disparate Services To Improve Member Experience
00:19:50 Enhancing Member Engagement
00:21:28 Integrated Healthcare Reduces Expenses
00:31:50 Healthcare Simplification
00:46:45 Transitioning to Digital Member IDs
00:52:49 Building the Perfect Health Plan

Key Links for Social:

@SelfFunded on YouTube for video versions of the podcast and much more - https://www.youtube.com/@SelfFunded

Listen on Spotify - https://open.spotify.com/show/1TjmrMrkIj0qSmlwAIevKA?si=068a389925474f02

Listen on Apple Podcasts - https://podcasts.apple.com/us/podcast/self-funded-with-spencer/id1566182286

Follow Spencer on LinkedIn - https://www.linkedin.com/in/spencer-smith-self-funded/

Follow Spencer on Instagram - https://www.instagram.com/selffundedwithspencer/

Key Words:

Member Experience, Health Wallet, Health Plans, Member Access, Accessing Healthcare, Digital ID, Direct Primary Care, Emergency Care Navigation, Care Navigation, podcast, healthcare, health insurance, self funded, self funding, self funded health insurance, self funded insurance

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