In this episode of Red Light Green Light, host Cindy Skalicky interviews Susie Heneman, the Director of Loan Administration at a Credit Union. They discuss Susie's extensive career in finance, the unique member-owned model of credit unions, and the importance of data-driven decision-making in presentations. Susie shares insights on integrating storytelling and heart into business communications, the impact of AI in the financial sector, and the significance of mentorship and connections in career development. The conversation emphasizes the balance between analytical thinking and emotional engagement in the banking industry.

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Cindy

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We explore business and leadership, helping you spot red light behaviors that create risk and doubt while embracing green light strategies that drive success. Learn about the power of silence in communication, storytelling for impactful presentations, and the importance of mentorship. Discover why your ability to learn is more important than what you know, how walking the circle in leadership builds trust, and why you are in charge of your calendar. Plus, we cover mindset shifts, navigating change, and podcast coaching for leaders to help you grow.