
Reflection: Trust First - The Real Work Behind Radical Candor
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Benj Miller shares a powerful breakthrough from a real team session.
What started as a light, energized morning turned into a raw, honest afternoon.
The team finally said what needed to be said.
Here’s what stood out:
🔹 Politeness Isn’t Health
Surface harmony looks peaceful but hides real problems.
Teams need safety to practice real candor.
🔹 Leaders Go First
Trust doesn’t happen by accident.
It starts when leaders model it with vulnerability.
🔹 Curiosity > Defensiveness
Your response sets the tone.
Stay curious instead of reactive to keep conversations open.
🔹 One Leader Holding Back = Slower Team
When high-capacity people dim their energy,
it limits the whole team’s momentum.
🔹 Trust Happens Between Meetings
You don’t build trust in the room.
You build it in the one-on-one moments between sessions.
Sessions is hosted by Benj Miller and McKenzie Decker
The best businesses aren’t just built on strategy, they’re built on soul.
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