My Shrink Knows My Problems, But Not My Name

An investigation of the polarizing medium of online therapy, where the ability to remain anonymous has inspired folks who would usually balk the idea of psychotherapy to seek help from counselors on the internet. We hear from a psychologist about her frustrating and strange experience with text therapy; we peek behind the curtain at Talkspace and BetterHelp; and we chat with a digital mental health expert about his conflicted feelings regarding these platforms.

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