What’s truly holding women back in the restaurant industry—and what’s propelling them forward? In this candid conversation, Betsy Hamm, former CEO of Duck Donuts and host of the Loud & Lifted podcast, joins us to explore the momentum behind women in leadership roles.

Together, we unpack:

• Internal roadblocks (like imposter syndrome and self-doubt)

• The real dynamics behind “the boys’ club”

• Why women often struggle with visibility and self-advocacy—and how to change that

• How leaders can build stronger, more connected teams across every level

Expect unfiltered perspectives, strategic takeaways, and unexpected lessons about navigating leadership, ambition, and the evolving restaurant landscape. No sugar-coating. Just sharp insights and actionable ideas for anyone looking to lead with purpose—whether you’re at the ground floor or aiming for the C-suite.

Let’s take flight together.

Most restaurant brands treat typography like an afterthought—and it’s killing their digital experience. In this episode, I break down why readability drives conversion, how licensing can become a legal landmine, and why your go-to font might be doing more harm than good (looking at you, Brandon Grotesque).

Whether you’re running a single shop or scaling a national brand, this is the typography gut check you didn’t know you needed.

Takeaways:

• How bad fonts slow down customer decisions

• What font licenses actually cover (and what they don’t)

• When to invest in a custom typeface—and why it’s worth it

#TypeMatters #RestaurantBranding #DesignStrategy #UX #RestaurantMarketing

What happens when a beloved brand like Duck Donuts teams up with 3Owl for a full-stack digital transformation? A frictionless, mobile-first website that delights users and drives measurable growth.

In this episode, we break down the strategy, tech stack, and UX thinking behind the new DuckDonuts.com — including:

• Why 1.9-second load times matter more than ever

• How smart defaults and custom donut builders boost AOV

• The role of Olo, Radar, and other tech partners in seamless integrations

• Real results: 10%+ revenue lift (and counting)

This is more than a redesign. It’s a strategic leap that’s paying off in performance, guest satisfaction, and long-term digital flexibility.

🔗 Visit duckdonuts.com to experience it for yourself.

💬 Got thoughts? We’d love to hear from you.

#EcommerceStrategy #DigitalExperience #RestaurantTech #UXDesign #3Owl #DuckDonuts