Episode 292 hosts Grazina Fechner, a media and communications expert based in Sydney, Australia.

Affectionately known as 'Griz', she's a regular on Channel 7 where she gives her quirky assessments on communication and interactions between people. She founded her compnay Front & Centre over 20 years ago where she and her team help develop leadership skills, teamwork, public speaking and mindset for people from all sorts of backgrounds.

In this episode we have an in-depth discussion with Griz covering a range of topics crucial for aesthetic businesses. We dive into Griz's unique career journey, including her challenges and triumphs with personal health battles. Key topics discussed include the vital role of mindset during stressful times, the importance of creating an authentic personal brand, and strategies to manage and overcome the obstacles currently faced by the aesthetics industry.

We explore the significance of feedback, effective communication in clinic settings, and the different pathways to success, whether as a business owner or a team member. This episode is filled with practical advice, inspiring stories, and actionable strategies for professionals in the medical aesthetics space.

00:00 Morning Catch-Up and Weekly Updates

00:37 Introducing Griz: A Special Guest

01:43 Griz's Background and Career Journey

05:00 Challenges in the Aesthetic Industry

11:19 Mindset and Personal Growth

42:38 Understanding the Impact of Clinic Culture

43:13 Effective Feedback Using the SBI Model

44:55 Creating a Feedback Culture

46:52 Setting Expectations and Communication

51:15 Adapting to Regulatory Changes

55:48 Building and Promoting Your Brand

01:06:50 Dealing with Difficult Patients

01:12:19 Knowing When to Step Back from Business Ownership

01:21:36 Final Thoughts and Encouragement

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Episode 290 showcases our hosts Dr Jake Sloane & David Segal.

In this weeks episode, Jake and David catch up after a two week break out of the podcast studio. Jake summarises the key legs of his trip to USA including filming for 'The Aesthetic Immersion', a huge webinar with Nicola Lowery & Allergan USA and finally the AMWC Americas conference.

David then shares what he's been doing with his consulting work for Hugel Aesthetics and Alma Lasers. He gives us a breakdown of the key financial literacy issues that he often encounters with injectors and clinic owners.

Finally our hosts reveal their possible trip to Canada later in the year and tease a big competition coming soon!

00:00 Reunion and Catching Up

01:12 Insights from Recent Workshops

02:01 Trip to the States: LA and Miami

03:16 Consultation Techniques and Clinical Photography

04:38 Collaborations and Webinars

15:49 Building a Personal Brand

32:02 Economic Trends and Business Strategies

38:01 Understanding Profit and Loss

38:32 The Importance of Accurate Data Entry

39:04 Setting Up Effective Accounting Systems

41:50 Regular Financial Reviews and Adjustments

42:50 Basic Financial Literacy for Business Owners

46:37 The Necessity of Price Adjustments

49:36 Challenges in the Aesthetic Industry

52:43 AMWC Americas Insights and Trends

01:05:28 Upcoming Events and Workshops

01:15:40 Final Thoughts and Future Plans

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Episode 289 hosts Dr Dean Berman (Global Medical Director of Alma lasers) from Vienna, Austria.

Dean joins us in the 26th chapter of our series called 'The Injector Diaries'. These episodes feature in depth conversations, stories and experiences from injectors around the globe.

Each injector brings their own unique take on things and we showcase every level of type of injector, from newbies to masters. We'll explore how and why they chose to inject, why they favour using certain products, look under the hoods of their clinics and aim to inspire our injector listeners.

Dean discusses his background, his journey from Israel to Vienna, and milestones in his professional career including roles at Merz, Croma, Galderma and now Alma. He shares his expertise into the dynamics of being a teacher and Medical director, the importance of medical education and pharmacological compliance. He also highlights the importance of maintaining passion and ethical standards in aesthetic medicine.

00:00 Introduction

00:12 Meeting Dean

01:53 Dean's Background and Journey

03:44 Early Life and Family

06:09 Transition to Aesthetic Medicine

13:53 Challenges and Rewards in Aesthetic Medicine

18:38 Consultation Process and Patient Care

24:17 Career Transition and Teaching Roles

30:59 Role of a Medical Director

36:14 Importance of Passion and Mentorship

45:00 Medical Compliance and On-Label Use

49:10 The Role of a Medical Director

50:24 Evaluating New Products

51:58 The Importance of Real-World Practice

54:34 Challenges in Aesthetic Medicine

57:22 Exploring Body Fillers

01:08:30 The Future of Hyaluronic Acid and Biostimulators

01:11:30 Integrating Wellness and Aesthetics

01:25:38 Innovations and New Technologies

01:29:06 Lessons Learned and Personal Insights

01:36:43 Upcoming Events and Final Thoughts

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Episode 287 hosts Dr Felix Bertram, a Dermatologist and serial entrepreneur based in Switzerland.

In this podcast we do something very different and look beyond the business strategies of earning money from aesthetics. We discuss the importance of financial freedom, budgeting, and various investment options such as savings accounts, term deposits, stocks, property, gold, and cryptocurrency.

We emphasize the importance of starting early, understanding the power of compound interest, and seeking professional financial advice. Our conversation also highlights the differences between venture capital, private equity, and the importance of having a succession plan for business owners. The episode ends with practical advice and insights for professionals seeking to enhance their financial literacy and future-proof their wealth.

00:00 Introduction

00:51 Today's Special Guest: Dr. Felix Bertram

01:10 Wealth Creation for Professionals

04:51 Understanding Financial Freedom

05:56 Defining Passive Income

18:19 The Importance of Budgeting

39:21 Investment Strategies and Diversification

46:57 Investing Inherited Money in the Stock Market

47:11 The Long-Term Benefits of Stock Investments

48:34 Understanding Investment Fees

49:30 Allocating Monthly Income to Investments

50:07 Exploring Safe Investments: Government Bonds

50:42 Property Investment: Pros and Cons

51:35 Challenges of Property Ownership for Young People

57:33 Superannuation: A Secure Retirement Fund

01:01:41 The Value of Gold in Investment Portfolios

01:06:44 Cryptocurrency

01:14:16 Venture Capital and Private Equity

01:22:37 Preparing Your Business for Sale

01:27:02 Final Thoughts on Wealth Creation

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In our new 'Industry Updates' we'll bring you up to speed about news and reactions to pressing and important issues. These episodes will be published ad hoc and as soon as we can get them out. They do not replace our regular Friday podcasts and will be titled differently to help differentiate them.

Chapter 3 of our Industry Updates hosted Jason McHeyzer, National Director of AHPRA (Australian Health Practitioner Regulatory Agency).

With regulations very much in the Australian headlines yet again, we delve into the complexities of regulation within the cosmetic industry. We aim to clear up the confusion surrounding AHPRA’s role and its efforts to ensure a safe and fair practice environment - for both our patients and the practitioners.

Jason elaborates on the balance between patient safety and ethical practice. We get the regulators perspective on what sparked their clamp down on cosmetic surgery and with it, non-surgical cosmetic treatments. The discussion also covers the process of handling complaints behind the scenes, the importance of practitioner competence, and we briefly touch on future pending regulations on cosmetic injectables later this year. (Watch out for a future episode with Jason when these future guidelines are published!)

00:00 Introduction

00:28 The Role of AHPRA in the Industry

01:06 Challenges in Communication and Regulation

02:31 Acknowledgements and Industry Updates

03:15 Introducing Jason

03:54 Jason Background and Role

04:42 Regulatory Challenges and Approaches

07:15 AHPRA's Structure and Recruitment

11:29 Complaints and Regulatory Actions

27:06 Cosmetic Industry Complaints and Data

32:08 Ethical Practices and Reporting

37:41 Anonymous Complaints and Vexatious Notifications

40:30 The Role of AI in Regulation

42:30 Advertising Guidelines and Compliance

45:58 Challenges with Before and After Photos

49:14 Laws vs Guidelines: Understanding the Differences

53:03 Proactive Regulation and Complaint Handling

56:18 Safety Concerns in Non-Surgical Procedures

01:03:40 Training and Competency in Cosmetic Medicine

01:12:15 Future of Nurse Prescribing and Scope of Practice

01:17:35 Concluding Thoughts and Future Guidelines

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Episode 286 hosts Sam McEwin (Director of BizWisdom) from Melbourne, Australia.

BizWisdom is an outcome-focused marketing agency who help reduce the burden of an increasingly complex digital landscape.

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