How to react correctly when things go wrong in your business.

Welcome to episode 74 the first of 2021! In this episode, James and Kyle discuss how to react correctly when things go wrong in your business after finding out that they have not invoiced clients for new users. 

They also discuss what has happened at Kimbley IT in the last fortnight, and the new content that the company has put out. They chat about tech news stories that have stood out; such as the UK's broadband network's incredible resilience with the thumping it took last year from the unprecedented increase in demand. Closing off with a Netflix and podcast recommendation, that you must hear.