Episode 4 - Managing Pirates & Passengers with Empathy

Managing people who are not performing in a team is crucial for success. Addressing underperformance not only supports performance but also the cohesion of the group. Neglecting to manage underperformers can lead to frustration among other team members, decreased morale, and a decline in productivity. In this episode, Daniel constructs a powerful metaphor for understanding these pirates and passengers who hinder performance and guidance on how to manage them with empathy.