Show Notes

Episode #3: Soft Skills and Ugly Cries

Date: February 19, 2025

Objectives:

• 5 generations in the workplace
• Summarize the soft skills needed in the modern workplace

Key Points:

• Five Generations in the Workforce: Discussed characteristics and challenges of each generation, from Traditionalists to Generation Z.
• Soft Skills Gap: Explored the post-pandemic lack of soft skills (communication, emotional intelligence, critical thinking, time management) and its impact on the workplace.
• COVID Regression: Highlighted how employees missed foundational experiences during the pandemic, leading to reduced critical thinking and decision-making skills.
• Mental Health Insights: Addressed the impact of overwhelm and stress on employees and the need for leaders to prioritize well-being.

Actionable Tips:

• Soft Skills Assessment During Onboarding: Assess soft skill gaps early on and tailor development plans accordingly.
• Mentoring: Implement mentoring programs to foster skill development and long-term relationships.
• Stretch Assignments: Assign low-risk projects to encourage critical thinking and build confidence.
• Time Management Training: Introduce techniques and tools to help employees manage workflows effectively.

Resources:

• CNM Workforce Development Panel, 9.2024
• Gallup, State of the Global Workplace Report
• https://www.apa.org/topics/healthy-workplaces
• Wall Street Journal, 12/29/2024, Where have All the Managers Gone.

Next Episode:

The Battlefront Within: Unpacking the Culture Clash in Today's Workplaces

Topics:

• Burnout Blues: Navigating the epidemic of chronic fatigue.
• Ghosting the 9-to-5: Absenteeism and vanishing motivation.

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