Kate Pohl and Steven Batiste had the pleasure of welcoming Eleanor Hill, Editor of Treasury Management International, to Digital Dump! Eleanor told us about her background including studying languages before moving on to Private Wealth Management! She has been writing about Treasury since 2007 and has had a wealth of experience with various prestigious publications in writing as well as editing! Eleanor explained that she sees the following areas as key for treasury today: cash & liquidity management, supply chain management, hedging, implementation of regulation and getting ahead of fraud and cybercrime! What are the important technologies to support this? “APIs (possible API marketplaces), AI/ML, DLT and tokenization,” explains Eleanor. “AI can support what-if analyses to allow better planning and preparedness.”

She feels that concentrating on the talent pipeline i.e., hiring, managing, keeping, and training of staff is more vital than ever and skills such as AI, Data Analytics etc. will be increasingly valued and required. When asked about instant payments, Eleanor felt that this was indeed a key ingredient e.g., for cash forecasting. No discussion would have been complete without mentioning generative AI and ChatGPT. Eleanor feels the human touch remains a very key ingredient! ESG will become increasingly important in treasury - in all its facets - including understanding and implementing regulation.

Where does Eleanor feel the focus is missing within treasury?

Is centralization always the right answer? And are treasuries still too MPS (Male, Pale and Stale)? And how does she actually describe diversity?

Tune in and find out the answers to these and many other questions!