Ep 30: The 3 Essentials Most Agencies Miss in Hiring and Management

Key Takeaways

• Hiring can make or break a digital agency's growth.
• Most agencies don't invest enough time or systems into hiring and management.
• The first critical component is hiring based on a proven track record of success—ideally with recent and relevant case studies or portfolios.
• Scorecards are essential for clear expectations, alignment, and ongoing performance tracking.
• Regular feedback loops and review cadences help ensure employees feel supported and stay aligned.
• Processes and SOPs give your team the playbook for how your agency operates and ensure consistency and clarity.
• Without all three—track record, scorecard, and SOPs—you’re setting up for misalignment and potential failure.

Agency Uplift - Free Stuff to Scale Your Agency:

https://www.agencyuplift.co/sop (I saved $20K/mo using this system)