Culture and Leadership: A Powerful Conversation with Patty McCord and Joe Polish - I Love Marketing Episode #466

Patty McCord, former Chief Talent Officer at Netflix, shares insights on building high-performance teams and cultivating a strong company culture.

Drawing from her transformative experiences at Netflix, Patty offers practical advice for hiring the right talent and managing team dynamics. Tune in for actionable tips to elevate your business and leadership approach.

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Here’s a glance at what you’ll learn from Patty in this episode:

• How to create a great company that is a great place to be from and that is "resume-worthy"
• Why you want to seek "A Players" for EVERY role in your company (How to create an amazing team)
• Know exactly who to hire by looking at the problems you need to solve with your current team
• Why the first 100 people you hire as a start-up eventually lead to problems of scale
• When It's Time To Say Goodbye: Why team members don't work out and what to do about it
• Patty reveals the inside workings of her time at Netflix and the lessons she learned
• High-Performance Teams: Why behaviors matter for culture and building great teams
• Why tracking time off isn't useful according to Patty (and what you should do instead)
• One thing you must get good at (that most people aren't) if you want to hire effectively
• Context, Not Control: How to intelligently let go when you are delegating to people
• How Patty and Reid Hastings worked together and why they made a successful team
• How to give "Good Negative Feedback" versus
• The importance of being "customer-obsessed" when it comes to your company culture
• Patty's best advice for resourcing yourself and finding answers when you're in charge