Episodios

  • Ep. 26 - Ultimate Challenge: Not Just An Idea
    Mar 13 2025

    Step inside the energetic world of Lewis Automotive's Ultimate Challenge, where the excitement and culture on the showroom floor directly impact the customer experience. Broadcasting live from the Bronco showroom, the Lewis Brothers—Matt, Shelby, and Taylor—are giving listeners a behind-the-scenes look at what makes their annual March sales event so special.

    The numbers tell part of the story: by Day 11, they've already moved 179 vehicles toward their goal of 555. But the real magic lies in how this momentum transforms both the dealership atmosphere and the deals customers can access. Multiple team members share how the Ultimate Challenge leverages the sheer volume of business to secure better financing terms from banks and credit unions—advantages simply unavailable during normal months.

    "In 2020, with the pandemic and limited vehicle availability, many people got into situations they didn't want to be in," explains Anthony Rowers, one sales professional. "This undoes most of that." With discounts up to $20,000, interest rates as low as 0%, and no payments for 90 days, the event creates opportunities for customers to escape unfavorable financial situations while upgrading to newer vehicles.

    The Lewis team's willingness to think outside the box appears in their "crazy trades" approach—accepting everything from farm animals to household items to make deals happen. As Taylor puts it, "It's old school horse trading," finding solutions rather than roadblocks when negotiating comes to an impasse.

    Beyond the deals, the atmosphere itself becomes a celebration with taco trucks, coffee bars, race car simulators, and even axe throwing in the parking lot. The professionals who've been through multiple Ultimate Challenges—some dating back to 1999—describe how the infectious energy creates a different kind of car buying experience where customers genuinely enjoy the process.

    Whether you're in the market for a new vehicle or simply curious about what makes Lewis Automotive's culture unique, stop by any of their locations in Fayetteville, Springdale, or Farmington to experience the Ultimate Challenge firsthand. As we say at Lewis: "555 must be sold, no matter what it takes."

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    45 m
  • Ep. 25 - How We Sell 555 Cars in 31 Days
    Mar 6 2025

    Join us for an exciting journey as the Lewis Brothers unravel the essence of creating an engaging and dynamic sales environment through the Ultimate Challenge! We dive deep into how high levels of excitement within a dealership translate into superior customer experiences, where every interaction feels authentic. This episode aggregates compelling insights that demonstrate how excited employees can engage customers in a way that naturally leads to sales while fostering a sense of community around your brand.

    We explore various marketing approaches adopted to promote the Ultimate Challenge, sharing the nuances of making customers feel valued through strategic discounts and fun-filled events. The chaotic atmosphere creates a carnival vibe that resonates during the month-long campaign, but it also anchors deeper business concepts that other entrepreneurs can apply to their teams.

    In tackling sales challenges, we provide actionable tips for management, focusing on how to maintain momentum throughout the month while ensuring that staff remain energized and ready to tackle their daily goals and customer interactions. This compelling conversation serves as a call to create cultures that not only delight and engage customers but also bring forth a sense of belonging for employees. Don't skip the chance to gather insights that could propel your business to new heights!

    As always, we invite you to share your thoughts and experiences after listening. If you love our content, please subscribe, leave a review, and join us for future episodes as we keep the conversation going on how to drive your business forward with uplifting strategies!

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    55 m
  • Ep. 24 - Habits That Fuel Success
    Feb 27 2025

    Unlock the secrets to building powerful habits that can skyrocket your business success with the Lewis Brothers. We explore how daily routines can make or break your leadership potential, drawing from personal insights and the current automotive landscape during truck month. Discover the subtle ways in which your morning clarity can set the stage for a productive day, and why letting go of unnecessary attachments—like excess inventory—can lead to better team dynamics and improved decision-making.

    As we navigate the complexities of time management and proactive planning, we take cues from experts like Alex Hormozi on aligning your energy levels with your tasks for maximum impact. Learn strategies to break free from unproductive habits and restructure your day for peak performance. From balancing accountability with empowerment in management roles to fostering a culture of trust that enables team growth, we share practical tips that can transform your organizational dynamics and set you on a path to sustainable success.

    Finally, we tackle the challenge of breaking bad workplace habits with insights from Toyota's just-in-time production system and lessons in strategic decision-making. Hear about the courage and preparation needed for large-scale business projects, and why staying flexible and open to change is crucial for long-term success. Reflect on how external perspectives can keep you grounded and ensure you're not just going through the motions. Whether it's personal stories about managing morning routines or the importance of trusted resources, this episode offers a comprehensive guide to building strong business habits that will empower you in both personal and professional realms.

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    58 m
  • Ep. 23 - How Letting Go Leads to Growth
    Feb 20 2025

    Unlock the secrets to balancing control and growth in your business with the Lewis Brothers on Crossroad Conversations. Ever wondered if holding the reins too tightly could actually stifle your progress? We promise you'll gain insights into the power of letting go and the incredible benefits of community involvement as a cornerstone of success. With candid stories and practical advice, we'll encourage you to reassess what matters most in both your business and personal life.

    Dive into the art of delegation as we explore why empowering your team to take ownership can lead to groundbreaking innovations. Discover how to recalibrate your expectations and foster a thriving workplace by embracing change and adapting to market dynamics. We'll also share our thoughts on inventory management, emphasizing the importance of treating it as a cash investment rather than an emotional attachment. Prepare to challenge your perspective on leadership and find that sweet spot between control and growth for sustained success.

    Join us as we navigate the complexities of maintaining a positive workplace culture while managing underperforming employees. With practical strategies for aligning individual values with organizational goals, we'll highlight the tough yet necessary decisions that protect team morale. By focusing on strategic flexibility and market trends, we'll underline the value of a strong team culture driven by continuous education and empowerment. Whether it's about refining business strategies or understanding the automotive world, this episode is packed with insights to elevate your leadership approach and business acumen.

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    1 h y 9 m
  • Ep. 22 - Local Legacy: Why Community Connections Matter
    Feb 13 2025

    Discover how the power of local roots can transform your business success with the Lewis Brothers, who have nurtured a thriving family enterprise over four generations. Ever wondered what it takes to maintain long-term employee retention and forge lasting customer relationships? We'll share invaluable insights, illustrating how being community-oriented and fostering personal connections distinguishes us from national giants.

    Explore the unique benefits of working for a locally owned business, where repurposing roles is the norm, not layoffs. Imagine a work environment reminiscent of the camaraderie of "Cheers," where familiarity builds customer trust and loyalty. We'll also sprinkle in some local flavor with a fun Fayetteville, Arkansas quiz, keeping you engaged and connected to our roots.

    On this episode, feel the vibrancy of community engagement through electrifying events and meaningful sponsorships. From supporting "Shop with a Cop" to transforming race aid stations into unforgettable experiences, we demonstrate how passion and energy can leave a lasting impact. By carefully selecting sponsorships that align with our values, we not only enhance brand awareness but also strengthen community bonds, proving that business success is a two-way street of giving back and growing together.

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    54 m
  • Ep. 21 - Passion and Paychecks: Finding Harmony in Your Career Journey
    Feb 6 2025

    Is it possible to balance passion and a paycheck without sacrificing one for the other? Discover the secrets to aligning your personal interests with career success in this episode of Crossroad Conversations with the Lewis Brothers. We explore the delicate act of juggling financial stability and true passion, offering insights into how personal goals, such as paying off debt or planning a dream vacation, can fuel motivation and drive. Our discussion extends beyond personal aspirations to company culture, highlighting how leaders can empower their teams by helping them identify their passions and integrate them into their work.

    The dynamics of career goals evolve as we move through life, from early days focused on financial gains to later stages prioritizing work-life balance. We share personal anecdotes and examples, illustrating how early investments in time and effort can lead to greater flexibility and personal fulfillment in the future. By understanding motivations that transcend age, we highlight the role of mentors in guiding individuals toward harmony between career and personal life. This episode emphasizes the reciprocal benefits of achieving balance and mentoring others, creating a motivating environment that inspires team members to reach their full potential.

    Our conversation also touches on the potential pitfalls of monetizing hobbies and the importance of distinguishing between personal passions and professional pursuits. Through engaging stories, like a cousin's choice to avoid turning a beloved hobby into a business, we underscore the need to keep certain passions separate from revenue-generating ventures to maintain their enjoyment. As we explore these themes, we encourage listeners to reflect on their own balance of passion, revenue, and personal goals, while considering the contagious impact a culture of enthusiasm and success can have within a team. Join us for a thought-provoking episode that's sure to inspire new ways to navigate your career path.

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    1 h y 2 m
  • Ep. 20 - Avoiding Burnout: Fueling Sustainable Business Growth
    Jan 30 2025

    What if you could fuel your business growth without burning out your team? On this episode of Crossroads Conversations, the Lewis Brothers offer a treasure trove of strategies to maintain a thriving business while keeping burnout at bay. We tackle the art of empowering employees and supporting managers, ensuring your team stays engaged, challenged, and inspired. Discover what it takes to scale responsibly, staying true to core values even as the landscape shifts and competition intensifies.

    Unlock the secrets to sustainable growth as we explore the importance of establishing scalable processes. Recognize the warning signs of unsustainable growth—like burning the midnight oil and dissatisfied customers—and learn how to restructure tasks and clarify roles to keep the pressure off your team. We stress the significance of external perspectives for better decision-making, and the delicate balance between data-driven strategies and maintaining a broad strategic vision. You’ll even find out the most popular car color in a fun quiz segment!

    Join us as we explore innovative concepts like the vertical vehicle storage tower, demonstrating creative problem-solving in tight spaces. We discuss the blend of technology and human interaction in customer service, ensuring multiple touchpoints for diverse consumer preferences. With anecdotes and experiences, we illuminate how aligning team structures with core values guarantees integrity and success in every transaction. This episode is a beacon for anyone looking to foster a thriving, value-driven business environment.

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    54 m
  • Ep. 19 - Work Hard, Unplug Harder
    Jan 23 2025

    Returning home after a long day at work can feel like stepping into a different world, one filled with either the triumphs of success or the weight of defeat. We open up about our personal experiences managing the complexities of running a family business while ensuring those emotions don’t cross into our family time. You'll walk away with practical strategies for maintaining positivity in your home, even when your workday feels like a battlefield. Plus, we share insights into boosting business revenue through innovative expense evaluations and self-performance techniques.

    Navigating the thin line between personal and professional life is a challenge many face, and we are here to explore the nuances with you. Our discussion highlights the importance of drawing boundaries at work, balancing productivity with the occasional, yet valuable, personal interaction. Through personal anecdotes, we explore how different personalities maintain this balance. We recognize the importance of being present at work while appreciating the human connections that can enhance workplace cohesion.

    Ever wondered how leaders mentally prepare for their daily challenges? We discuss the importance of setting boundaries to prioritize personal well-being and the significance of unplugging after work. You'll hear about our methods to maintain a work-life balance, such as listening to comedy during commutes and setting clear expectations with partners about sharing work events. We believe in supporting not just ourselves but also our employees in achieving harmony between their personal commitments and career demands. Join us as we explore strategies for fostering growth, accountability, and a supportive environment both at work and home.

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    1 h y 8 m