In our fourth episode of Digital Payments Challenges and Solutions Podcast, we take another look at the subject of Open Banking and specifically the option that merchants have to allow their customers to pay for products and services via their banking app, alongside the more traditional means of credit and debit cards.

To make our discussion as reality-based and meaningful as possible, I am joined by two guests.

My main guest is Dawn Beeby of Nuapay, a hugely respected player in the payments business, a pioneer of Open Banking, and operator of the industry’s leading Account-2-Account payment environment.

Also joining us on the Podcast is Jason Mace, Managing Director of Gala Tent, and a business that captures a significant and growing number of payments from their customers using open banking rails.

During the discussion, we touch on a variety of aspects of the Open Banking debate. These includes:

· The cost of Open Banking payments compared to those incurred accepting debit and credit cards

· How merchants can benefit from adopting the ability to take payments via Open Banking

· The customer experience of using Open Banking payments and the purchase protection aspects

· The level of Open Banking utilisation we are seeing in the UK

· And how we expect this growing payment facility to work alongside or compete with card payments

Learn more about Open Banking payments for your business 

If you would like to find out more about the options for implementing Open Banking Payments in your business, please contact Gala Technology via this link

Show Notes

1. In the Podcast, we talk about the Open Banking trends. This report from OBIE provides a comprehensive insight into the adoption trends
2. We briefly talk about consumer rights on refunds linked to faulty goods. Here is a superb article from Moany Saving Expert
3. A link to the actual Consumer Rights 2015 legislation. This explains how:

· Purchased goods need to be of satisfactory quality

· Purchased goods need to be fit for a particular purpose

· Purchased goods need to be as described