In this powerful episode of The MikedUp Show, hosts Michael Kelleher and Michael Zau are joined by Nikki Bialka, an unstoppable advocate for financial inclusion and the force behind Fifth Third Bank’s community lending initiatives. With a career rooted in mortgage, pipeline management, and operations, Nikki’s true passion lies in creating access and empowering underserved communities.

She’s not just talking about equitable lending—she’s actively building it. From leading homeownership symposiums across the country to driving national conversations with organizations like MBA, Project REACh, and Su Casa Hispanic Center, Nikki is redefining what community lending looks like.

✅ How Real Community Lending Works
Discover how Nikki and her team meet people where they are—literally. From brokers and housing counselors to nonprofits and local leaders, she’s uniting the Avengers of housing.

✅ Every Mortgage Has a Story
It all started with hardship letters. Nikki’s journey proves that behind every loan file is a family, a challenge, and a community in the making.

✅ Serving the Underserved
Learn how targeted education, cultural connection, and showing up (not just selling) makes the difference in building trust and generational wealth.

✅ Relatability Over Salesmanship
Nikki challenges the industry to rethink who shows up for borrowers. It’s not always the polished salesperson—it’s the relatable face that understands the struggle.

✅ Empowering the 98%
While only a small percent of people can “sell” their way through problems, Nikki’s mission is focused on the rest—the 98%—who need honest support and real access.

“We’re not just helping people buy homes—we’re building communities, one conversation at a time.” – Nikki Bialka

This episode is a must-listen for any lender, loan officer, or leader who wants to make a difference where it truly matters.

Mortgage Connect – Revolutionizing the lending experience from end to end.
Aidium – Smart CRM tools built for modern mortgage pros who lead with impact.