In this episode, I sit down with Brynn Cooksey, one of the co-founders of Pro Contractors Network, to talk about the mission behind their new training organization built specifically for HVAC and plumbing contractors. We dive into the real challenges contractors face on the front lines from dispatch and sales to technical performance and marketing and how Pro Contractors Network is solving them with practical, scalable training solutions.

Show Notes:

Pro Contractors Network: proconetwork.com

In this episode of The Blueprint Boost for Contractors, we sit down with the founder of ServExtra Todd Liles to explore how one company is reshaping the future of training in the home service industry. From the roots of ServExtra’s creation to the core philosophy behind its programs, you'll hear how real-world experience and a passion for service excellence drive lasting results. We dive into what truly sets ServExtra apart, the evolving demands of today’s customers, and how balancing technical skills with top-tier customer care can transform a business. Whether you're a technician, owner, or service leader this episode is packed with insight and action you won’t want to miss.

What does it take to deliver customer service that truly stands out—and stands the test of time? In this episode we sit down with Grace Shehadeh, Territory Manager at Lennox, to explore the principles, practices, and mindset behind unforgettable service. From building a culture of care to empowering teams on the front lines, Grace shares real-world insights on what it means to serve with purpose in the HVAC industry and beyond.