Ruslan Kusov of SoftServe presents how their Application Modernization Framework accelerates ISV modernization, assesses legacy code, and delivers modernized applications through platform engineering principles.

Topics Include:

• Introduction of Ruslan Kusov, Cloud CoE Director at SoftServe
• SoftServe builds code for top ISVs
• Success case: accelerated security ISV modernization by six months
• Healthcare tech company assessment: 1.6 million code lines in weeks
• Business need: product development acceleration for competitive advantage
• Business need: intelligent operations automation
• Business need: ecosystem integration and "sizeification" to cloud
• Business need: secure and compliant solutions
• Business need: customer-centric platforms with personalized experiences
• Business need: AWS marketplace integration
• Distinguishing intentional from unintentional complexity
• Platform engineering concept introduction
• Self-service internal platforms for standardization
• Applying platform engineering across teams (GenAI, CSO, etc.)
• No one-size-fits-all approach to modernization
• SAMP/SEMP framework introduction
• Core components: EKS, ECS, or Lambda
• Modular structure with interchangeable components
• Case study: ISV switching from hardware to software products
• Four-week MVP instead of planned ten weeks
• Six-month full modernization versus planned twelve months
• Assessment phase importance for business case development
• Calculating cost of doing nothing during modernization decisions
• Healthcare customer case: 1.6 million code lines assessed
• Benefits: platform deployment in under 20 minutes
• Benefits: 5x reduced assessment time
• Benefits: 30% lower infrastructure costs
• Benefits: 20% increased development productivity with GenAI
• Integration with Amazon Q for developer productivity
• Closing Q&A on security modernization and ongoing management

Participants:

• Ruslan Kusov – Cloud CoE Director, Softserve

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon/isv/

Richard Sonnenblick and Lee Rehwinkel of Planview discuss their transition to Amazon Bedrock for a multi-agent AI system while sharing valuable implementation and user experience lessons.

Topics Include:

• Introduction to Planview's 18-month journey creating an AI co-pilot.
• Planview builds solutions for strategic portfolio and agile planning.
• 5,000+ companies with millions of users leverage Planview solutions.
• Co-pilot vision: AI assistant sidebar across multiple applications.
• RAG used to ingest customer success center documents.
• Tracking product data, screens, charts, and tables.
• Incorporating industry best practices and methodologies.
• Can ingest customer-specific documents to understand company terminology.
• Key benefit: Making every user a power user.
• Key benefit: Saving time on tedious and redundant tasks.
• Key benefit: De-risking initiatives through early risk identification.
• Cost challenges: GPT-4 initially cost $60 per million tokens.
• Cost now only $1.20 per million tokens.
• Market evolution: AI features becoming table stakes.
• Performance rubrics created for different personas and applications.
• Multi-agent architecture provides technical and organizational scalability.
• Initial implementation used Azure and GPT-4 models.
• Migration to AWS Bedrock brought model choice benefits.
• Bedrock allowed optimization across cost, benchmarking, and speed dimensions.
• Added AWS guardrails and knowledge base capabilities.
• Lesson #1: Users hate typing; provide clickable options.
• Lesson #2: Users don't like waiting; optimize for speed.
• Lesson #3: Users take time to trust AI; provide auditable answers.
• Question about role-based access control and permissions.
• Co-pilot uses user authentication to access application data.
• Question about subscription pricing for AI features.
• Need to educate customers about AI's value proposition.
• Question about reasoning modes and timing expectations.
• Showing users the work process makes waiting more tolerable.

Participants:

• Richard Sonnenblick - Chief Data Scientist, Planview
• Lee Rehwinkel – Principal Data Scientist, Planview

See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon/isv/