Our first episode of Digitial Payments Challenges & Solutions is dedicated to the challenge of card payment chargebacks and specifically, (FRC) fraud-related chargebacks. 

FRC presents a significant challenge for the payments ondstru - including: 

a) the merchants that sell products and services 

b) the banks and providers of payment systems  

c) the anti-corruption organisations around the world 

When a fraud-related chargeback occurs, merchants not only lose their goods, and the payment associated with the order, they then have to meet the costs required to investigate, fix and prevent future issues. 

Yorkshire-based entrepreneur, Jason Mace, Managing Director of Gala Tents, experienced the same chargeback issue in his UK-leading marquee business. Initially, Jason could not find a workable solution to the problem.  However, setting the example for much bigger and more established payment providers, Jason worked with his own IT team to innovate and create his own technical solution..... and it's one that has gone on to win respected awards from across the industry. 

In this forthright interview, Jason explains his SOT Pay product and the remarkable story behind how it came about.   

SOT Pay Awards below

Check out some of the prestigious SOT Pay awards 

Most Outstanding Pay By Link Solution 2022’ at the Business Elite Awards.

Security Innovation Of The Year

US CNP Awards 2021 

Do you have a Fraud Related Chargeback issue?

If you want to explore and evaluate the benefit of using SOT Pay in your business, this link takes you directly to the Contact Us section of Gala Technology,  the company behind SOT Pay.