A Digital Shift in Utility Safety

Send us a text

Safety outreach with a digital twist — what’s changing and why it matters?

Mike Sullivan sits down with Kassi Zaba, Manager of Stakeholder Relations, to uncover the evolution of utility safety outreach in Alberta.

Together, they reflect on their shared 14-year journey, from fax machines and phone calls to a fully digitized “click-before-you-dig” system and the upcoming launch of the Look Up and Live app to promote overhead powerline safety.

They also discuss the growing role of digital marketing, public awareness campaigns, and even touch on the philosophical challenge of balancing public education with infrastructure security.

Listen For:

1:30 Meet Kassi Zaba: From phones to stakeholder relations

4:05 From faxes to clicks: Alberta OneCall’s digital leap

9:07 Mandating the “click before you dig” revolution

13:35 Geofencing & targeting gamers for utility safety

17:32 The rise of the Ambassador Program

31:54 Look Up and Live: A new safety tool is coming

36:57 Navigating the public awareness paradox

Connect with guest Kassi Zaba

LinkedIn | Website

Follow The Safety Moment via Utility Safety Partners

X | Instagram | LinkedIn | Facebook

Got an episode idea? [e-mail]