Resolving Conflict with Others and Within Yourself at Work and in Your Personal Life
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Resolving Conflict with Others and Within Yourself at Work and in Your Personal Life
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Narrado por:
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Helen Gardner
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A step-by-step guide to the unique E-R-I method of conflict resolution. It's based on dealing with the negative emotions, using the reason to understand the situation and consider alternative conflict resolution strategies, and employing the intuition to come up with alternatives and decide on the best approach.
©2011 Gini Graham Scott (P)2016 Gini Graham ScottLos oyentes también disfrutaron...
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Bеing аѕѕеrtivе iѕ a ѕkill thаt rеlаtеѕ tо bоth уоur bеhаviоr and уоur mindѕеt. Sеlf соnfidеnсе hеlрѕ tо control уоur mindѕеt bу keeping you positive аnd fосuѕеd. Bеhаviоrѕ likе communicating clearly, uѕing ѕtrоng body lаnguаgе, maintaining еуе соntасt аlѕо hеlр уоu tо bе аѕѕеrtivе. Aсhiеving аѕѕеrtivе communication means rеаliѕing thаt аll оf thеѕе are аѕѕеrtivе ѕkillѕ уоu саn lеаrn.
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Notations Should be Left in the Written Version
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1 out of 5 stars
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Couldn’t finish the book. … Just think positive…. Doesnt address handling toxic or abusive behaviors
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